Wondering why Adobe Photoshop is crashing while printing?
Adobe Photoshop is one of the most popular raster graphics editing tools in the world. It’s developed by Adobe Inc for Windows and macOS. In estimate, 90% of creative professionals use Photoshop for editing.
Besides the features it offers, Adobe Photoshop is also known for its compatibility and support for multiple file types.
While the software works great, it doesn’t mean that you won’t encounter issues from time to time.
One problem that you might encounter is Adobe Photoshop crashing while printing.
Usually, this issue is caused by corrupted or faulty printer drivers. However, it can also be due to outdated software, third-party apps, or improper device configurations.
To help you out, we’ve decided to make a guide on what to do if Adobe Photoshop is crashing while printing your projects.
1. Restart Your Computer.
If Adobe Photoshop keeps crashing on your computer, we suggest restarting your system first. This should reload your system resources and eliminate temporary bugs and glitches that may have occurred during run time.
Here’s what you need to do:
- On your computer, click on the Windows icon on the Taskbar to open the Start Menu.
- After that, access the Power Options tab.
- Finally, choose Restart to reboot your system.
After restarting your computer, go back to Adobe Photoshop to check if the problem is solved.
2. Change Your File Format.
If you’re trying to print your project directly from a PSD or similar file, we suggest changing it to PNG or JPEG first. For unknown reasons, some versions of Photoshop encounter issues when printing PSD files.
Here’s what you need to do:
- First, export your project as PNG or JPEG.
- After that, go to the save location and open the image using Photoshop.
- Lastly, click on File on the menu bar and select Print.
Now, observe if Adobe Photoshop is still crashing while printing.
3. Remove Other Printers.
For users with multiple printers, you can try disconnecting your other printers while printing your projects. Adobe Photoshop might be getting confused with the multiple devices connected to your computer.
Unplug your other printers, restart your system, and try printing your projects again.
4. Update Windows.
The version of Windows you’re using might have an underlying issue that is connected to printing functions. It’s also possible that some of your system files are corrupted, which causes Adobe Photoshop to crash.
Follow the guide below to update Windows:
- On your keyboard, press the Windows + I keys to open Windows Settings.
- After that, click on Windows Update on the side menu.
- Finally, choose Download & Install if there’s a newer version of Windows available.
Once done, go back to Adobe Photoshop to check if the problem is solved.
5. Update Your Driver.
Your printer’s driver might be outdated or corrupted, which causes Adobe Photoshop to crash when it tries to access it.
To rule this out, follow the steps below to update your drivers:
- First, open the Quick Menu by pressing the Windows + X keys on your keyboard.
- After that, click on Device Manager.
- Now, expand the Print Queues tab and look for your printer.
- Lastly, right-click on your device and choose Update Driver.
Restart your system after updating your drivers to apply the changes. Try printing your projects again to check if Adobe Photoshop will crash.
6. Update Adobe Photoshop.
Updating Adobe Photoshop might also help address printing issues on your computer. The version of Photoshop you’re using might have an underlying problem that causes it to crash.
See the steps below to update Adobe Photoshop:
- First, open Adobe Photoshop on your computer.
- After that, click on the Help tab in the menu bar.
- Lastly, choose Updates and follow the on-screen prompts.
Once done, try printing your project again to check if the problem is solved.
7. Reinstall Adobe Photoshop.
If Adobe Photoshop is still crashing while printing, try reinstalling the software on your device. This should eliminate corrupted installation files and replace missing software packages on your storage.
Here’s how you can delete Photoshop on Windows:
- On your computer, open the Control Panel and click on Uninstall a Program.
- Now, right-click on Adobe Photoshop.
- Finally, choose Uninstall the delete the software.
Go to Adobe Photoshop’s website afterward and download the latest installer for your system.
8. Contact Adobe Support.
At this point, the last thing you can do is call the attention of Adobe Photoshop’s team.
Go to Adobe’s Support page and get in touch with their team to report the issue you’ve been experiencing on Photoshop. Provide all the necessary details on your report to make it easier for Adobe’s team to assess the situation.
That ends our guide on how to fix Adobe Photoshop if it’s crashing while printing. If you have questions, please leave a comment below, and we’ll do our best to answer them.
If this guide helped you, please share it. 🙂