Keep getting the ‘Disconnected from the Server’ error while playing Among Us?
Given its continued popularity, Among Us developers, Innersloth is having problems accommodating the volume of users flocking on their servers who want to play the game.
It was first released way back in 2018 and it did not have any attention up until August of 2020. With the huge spike in the number of users on the server, the developers were not able to prepare their servers to handle a massive volume of players all at the same time.
While Innersloth is trying their best to keep their servers up and running, some users are still experiencing random disconnections from their game servers which is quite frustrating especially if you are having fun in the middle of the game.
Luckily, there are a few workarounds that you can do to try and fix the ‘Disconnected from the Server’ error in Among Us.
Today, we are going to show you a few troubleshooting techniques that you can easily perform on your device to try and fix the issue with Among Us.
Let’s get started!
- 1. Check Among Us Servers.
- 2. Change Your Servers.
- 3. Restart Among Us.
- 4. Restart Your Device.
- 5. Check Your Internet Connection.
- 6. Update Among Us.
- 7. Run Network Troubleshooter (Windows Only).
1. Check Among Us Servers.
The first thing that you should do if you are experiencing random disconnection from Among Us servers is to check if there is an actual problem with their servers.
Innersloth’s Twitter account is actively giving users updates if there is a problem with their servers which you can easily access.
Do know we're super duper aware of the server issues, things are being done! In the mean time, please make sure you are playing in the correct region and are on the current v2020.9.9 !
— Innersloth (@InnerslothDevs) September 17, 2020
If their servers are indeed down, there is nothing you can do but to wait and check from time to time for their update.
2. Change Your Server.
The next thing that you can do with this specific issue on Among Us is to change your server. If there are a lot of players on your current server, there is a higher chance for you to experience random disconnections.
To fix this, try changing the server in Among Us.
- First, open Among Us on your device (PC, Android, iOS). On the main menu, tap on Online.
- Now, click on the world icon from the bottom right corner of your screen.
- Lastly, select a different server from the list.
Once you are done, try to join a game and see if the random disconnection issue is already fixed.
3. Restart Among Us.
The next thing that you can try doing is to restart Among Us. This way you can allow all of its components to reload which could’ve encountered a temporary glitch while you are playing the game.
On Windows, you can restart Among Us by doing the following.
- First, press the CTRL + ALT + DEL key on your keyboard and select Task Manager from the list.
- After that, click on the Processes tab and find Among Us.
- Lastly, click on Among Us and tap the End Task button.
Open the game once again after closing it to complete the restart.
For Android users, you can restart Among Us by following the steps below.
- On your Android device, swipe your screen upwards from the bottom until the app switcher appears.
- On the app switcher, find Among Us.
- Finally, flick the application upwards to remove it from the list.
Now, open the game once again from your main screen to complete the restart.
If you are using an iOS device, you can restart Among Us by doing the step-by-step guide below.
For iOS devices that are using an all-screen display, you can restart an app by simply swiping up on your screen from the bottom until the app switcher appears. Inside the app switcher, locate Among Us and flick it upwards until it is removed from the list.
On the other hand, if you are using an older iOS device that has the Home button, you can open the app switcher by simply double-tapping on the Home button. Now, find Among Us and flick it upwards to remove it from the list.
Once done, go back to your iOS device home screen and open Among Us again.
After restarting Among Us, try to join another game and observe if the problem would still occur while you are playing.
4. Restart Your Device.
If restarting the app doesn’t help in fixing the server problem, what you can try doing is to restart your actual device. Allowing your device to restart can possibly eliminate bugs and glitches that may have occurred that cause other applications to malfunction.
If you are using a Windows PC, you can restart your device by doing the following.
- On your computer, press the Windows key on your keyboard to open the Start Menu.
- After that, click on the Power button.
- Lastly, click on Restart.
Now, wait for Windows to reboot and open Among Us once again.
On the other hand, if you are using an Android device, you can restart it by simply holding down on the Power button until the options menu pops out. On the options menu, click on Restart and follow the on-screen prompts to restart your Android device.
For iOS users, you can restart your device by holding down on the Power button until the ‘Slide to Power Off’ screen appears. Tap on the slider and drag it to the right until your screen turns black.
Once your iOS device has completely turned off, press the Power button once again to turn it on and go back to Among Us.
Try to join another game after restarting your device to check if the ‘Disconnected from the Server’ error is already fixed.
However, if you are still having problems with Among Us, proceed to the next method below to try and fix the problem.
5. Check Your Internet Connection.
Among Us requires a stable internet connection to be able to play the game online with other players. If your internet connection is not stable or slow, then it can cause instability on the game which causes the ‘Disconnected from the Server’ error.
To verify this, simply run a speed test on your device using third-party sites like Fast.com which effectively measures your internet upload and download speed.
If the result comes out slow or not close to the indicated speed bandwidth from your monthly subscription, try to restart your router. To do this, locate the power cable of your router and remove it for 5 to 10 seconds. After that, plug in the power cable once again and wait for your router to start up.
Try to run another speed test to verify if your connection is already fixed. However, if you are still having issues with your internet, it is best that you contact your ISP (Internet Service Provider) and report to them the issue that you are having with their internet service.
6. Update Among Us.
The disconnection issue on Among Us might be due to a problematic version of the game that contains bugs and errors. This can cause instability on the game which triggers it to disconnect from the server.
To ensure that Among Us is working properly on your device, try to update it to the latest version possible.
For Windows users, you can update Among Us by simply going to Steam and it will automatically check if there are any updates available to the game. If available, click on the ‘Update’ button and follow the prompts to install the update on your computer.
On the other hand, if you are using an Android device, you can update the game by doing the following:
- First, open the Google Play Store from the main screen.
- After that, click on the button with three horizontal lines on the search box to open the side menu.
- On the side menu, tap on My Apps & Games.
- Lastly, click on the Update button beside Among Us if available.
Now, for iOS users, you can update Among Us by performing the following steps.
- On the main screen, tap on the App Store to open it.
- After that, tap on the Update tab.
- Lastly, the App Store will automatically check for any update available for all the apps installed on your device. If available, tap on the Update button beside Among Us to install the update.
After updating Among Us, go back to the game and try to join another game to see if the ‘Disconnected from the Server’ error is already fixed.
7. Run Network Troubleshooter (Windows Only).
For the last part, if you are using a Windows computer, you can try running the network troubleshooter to see if there are any problems with your network connection that can possibly cause connection issues with the game.
To run the network troubleshooter, check out the guide below:
- On your computer, press on the Windows key + I to open Windows Settings.
- After that, click on Update & Security.
- On the side menu, click on Troubleshoot.
- Lastly, tap on Internet Connections and click on Run the Troubleshooter. Follow the on-screen prompts to guide you in using the network troubleshooter.
If a solution was suggested by the troubleshooter, click on the Apply this Fix button and try to play Among Us once again to see if the problem is resolved.
This sums up our guide on how to fix the Among Us ‘Disconnected from the Server’ error. If you have other ideas on how to fix this specific issue, kindly share it in the comment section below and we would be glad to give you credit for the solution once this article gets updated.
If this guide helped you, please share it. 🙂
