How to Fix App Store Not Working on iPhone 13 Series

Is your App Store not working on iPhone 13 series?

With Apple releasing a new iPhone every year, not everyone is a fan of switching to the latest model so frequently. This especially goes for iPhone 13, 13 Pro, and 13 Pro Max users that have most features similar to the latest iPhone 14 series.

However, the issue of the App Store not working on iPhone 13 series is bothering the users, and they’re looking for a fix. They’re either unable to update or install the existing applications or are unable to use the App Store entirely.

The cause may differ from a software problem to a network-related issue. At times, your Apple ID could also be experiencing some unknown error. To fix this, you’ve luckily come to the right place. Below we’ve covered all the possible solutions for the App Store not working on iPhone 13 series.

So let’s jump to the fixes right away!

1. Force-Quit App Store & Relaunch.

Force-closing the application is a quick way to halt all the processes, even if they’re running in the background. This discards and restarts the associated files and services of the application, eliminating any minor glitches alongside. 

Below are the steps you must follow:

  1. Swipe up from the bottom of your screen to access App Launcher
  2. From there, swipe left or right to go to the App Store preview.
  3. Swipe up from the app’s preview to force quit the app.
app store in app launcher
  1. After a few seconds, relaunch the App Store from your home screen and check if it’s working or not. 

2. Check Your Internet Strength.

Since the App Store uses the internet to download and update applications on your iPhone, you need to ensure that the problem isn’t in your network connection. Check the internet strength on other devices, and if you have a router, try restarting it.

You can also check the internet strength by online tools as mentioned below:

  1. Go to Speedtest by Ookla
  2. Click on GO from the center of the screen.
speedtest by ookla
  1. Wait for the process to complete. Then, check your internet speed in Mbps. 

If you have poor internet strength, try switching from your Wi-Fi to mobile data or vice versa. Here’s how:

  1. Go to Settings on your iPhone. 
  2. Tap on Wi-Fi and turn off the toggle next to Wi-Fi
iphone wi-fi setting
  1. Go back to Settings and select Cellular.
  2. Finally, turn the toggle on for Cellular Data
App Store Not Working on iPhone 13 Series

Now, check whether your App Store is working. If not, consider rebooting your device by following the next method from this guide.

3. Reboot Your Device.

If the internet is working just fine, the App Store not working on iPhone 13 series is probably due to a software bug. A simple reboot eliminates most temporary bugs from the device, and the iPhone is no exception. All the cache will be deleted, giving your applications and service a fresh restart.

To do so, follow the steps below:

  1. Begin by pressing and holding the Side button or one of the Volume buttons on your iPhone. 
restart iphone
  1. Release the button once the slider appears. 
  2. Swipe right from the slider to turn off your device. 
  3. Now, reboot it by pressing and holding the Side button again. 
  4. Let it go once the Apple logo appears, and wait for your device to start. 

In case the issue persists, continue to the next method.

4. Re-Login to App Store.

If your Apple ID is logged into multiple devices and all of them are encountering an issue with the App Store, the problem might be in your iCloud account. But don’t fret, as a simple session restart could easily fix the issue. However, we don’t recommend you follow this method if you don’t remember your login credentials.

Use the instructions below to re-login to App Store:

  1. Head to the App Store on your iPhone. 
  2. Tap on your profile icon from your screen’s top-right corner. 
App Store Not Working on iPhone 13 Series
  1. Now, scroll all the way down and tap on Sign Out
  2. Go back and relaunch the App Store.
  3. Re-login to your Apple ID by providing your credentials. 

Once logged in, try to check if you’re able to get the App Store to work again. 

5. Ensure the Date & Time Is Correct.

Suppose you’ve not set the date and time on your device to your geographical location. In that case, you’ll experience several issues with apps and services that rely on the internet connection, including the App Store not working on iPhone 13 series.

This is because the ISP connection requires your actual location and your device location to be in sync in order to work properly.

Here’s how to check and change the date and time on your device:

  1. Go to the Settings app on your device. 
  2. Next, select General
  3. Scroll down and tap on Date & Time
iphone date & time setting
  1. Turn the toggle on for Set Automatically to correctly set your date and time according to your region. 
App Store Not Working on iPhone 13 Series
  1. Afterward, head to the App Store to see if it’s working. 

6. Check Your Region’s Apple Server Status.

Occasionally, Apple servers may go down for maintenance purposes. During this period, you will experience hindrance in the functioning of several default services and applications on your device. In that case, you have no choice but be patient for the servers to go back up.

To check the Apple server status, follow the steps below:

  1. Go to the Apple System Status page. 
  2. Check if the App Store is available in your region or if there’s an outage. 
apple system status page

7. Check Your Device Storage.

While Apple provides users sufficient device storage, it might get all used up, preventing you from downloading further applications and updates. As a result, you’ll have to delete unnecessary apps and media on your iPhone to free up some space. 

Here’s how to check your device storage:

  1. Navigate to Settings from your iPhone. 
  2. Go to General and choose iPhone Storage
iphone storage setting
  1. You will come across your device’s storage information. If the storage is almost full, consider deleting unnecessary and large files to free up space. 
  2. Once you’ve cleared out some space, go to the App Store and see if it works.


8. Update Your iOS.

Software updates usually contain fixes for the commonly reported system bugs. So if you have an update available, waste no time installing it on your iPhone 13, 13 Pro, and 13 Pro Max. 

Follow the steps below to check for any pending iOS updates:

  1. Head to Settings and tap on General
  2. Select Software Update
software update in general setting
  1. If there’s a pending update, tap on Download and Install to get the latest iOS version on your iPhone. 

9. Reset All Settings.

Resettings all configured settings on your device will bring them back to their default value. All your saved connections and your settings menu will be cleared, removing any related conflict that might prevent the App Store from downloading apps on your iPhone.

Here’s how to do it:

  1. From Settings, select General
  2. Scroll all the way down and tap on Transfer or Reset iPhone.
  3. Choose Reset and tap on Reset All Settings
iphone reset all settings

10. Factory Reset Your Device.

If resetting your device’s settings was no help, the situation might be more serious than we thought. In such a case, you’d need to create a backup of your data and reset your iPhone. 

Follow the steps below to do it:

  1. Open Settings and choose General
  2. After that, scroll down and tap on Transfer or Reset iPhone
  3. Lastly, select Erase All Content & Settings. 
App Store Not Working on iPhone 13 Series

11. Enable Automatic Update.

This method is more of a patch rather than a fix to deal with the App Store not working on iPhone 13 series. Enabling the Automatic Update feature on your device will automatically install any available updates without requiring you to head over to the App Store yourself.

Here’s how to enable it:

  1. Open Settings and tap on your Apple ID from the top. 
App Store Not Working on iPhone 13 Series
  1. Select iTunes & App Store Settings
App Store Not Working on iPhone 13 Series
  1. Turn the toggle on for Updates

12. Get Help.

If you’re still unsuccessful in resolving the issue on your own, we recommend you seek professional help. Take your iPhone to the nearest Apple store and ask them to investigate the issue. 

Here, we end our guide on how to fix the App Store not working on iPhone 13 series. If you have any queries related to this issue, leave a comment below. We’ll get back to you to provide further assistance.

If this guide helped you, please share it. 😊


  • Aimen Choudhry

    Aimen Choudhry is an architecture student who has always been fascinated by science. She now finds her therapy researching and writing about the latest technology and the issues that come alongside. Otherwise, you’ll find her playing video games, listening to music, or watching fantasy/sci-fi movies.

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