How to Fix Arrow Scrolling Not Working on Excel

Want to know how you can fix arrow scrolling if it’s not working properly on Microsoft Excel?

Microsoft Excel is one of the best tools you can use when working on spreadsheets and processing numbers. It features specialized tools like cell formatting, charts, if statements, and arrow scrolling that will help you get work done faster. 

Arrow scrolling on Microsoft Excel is a helpful feature that allows users to move from one cell to another without actually clicking on the cell. This way, you can continue working on your spreadsheet without taking your hands off your keyboard. 

Unfortunately, there have been issues with arrow scrolling recently. 

Based on the reports, users are struggling to use the feature on Microsoft Excel. For instance, nothing happens when the user hit the right arrow key to move from cell A4 to B4. 

In some cases, pressing the arrow keys move the entire worksheet instead of the cell. 

To help out, we will show you how to fix arrow scrolling if it’s not working correctly on Microsoft Excel. 

Let’s get right into it!

1. Restart Your Computer. 

When you encounter issues with Microsoft Excel, the first thing you should do is restart your system. This allows your computer to reload your system and apps and flush temporary caches and data. 

Here’s what you need to do: 

  1. First, hit the Windows key on your keyboard to open the Start Menu
  2. After that, go to the Power Options tab. 
  3. Lastly, choose Restart from the menu and wait for your system to reboot. 
Restart your PC

Go back to Microsoft Excel afterward to check if the problem is solved. 

2. Turn Off Scroll Lock on Keyboard. 

Scroll Lock is a dedicated function key on your keyboard that enables or disables scrolling on your computer. If the function key is activated, you won’t be able to scroll through pages on your screen. 

If arrow scrolling is not working on Excel, check your keyboard and ensure that Scroll Lock is not active. 

Depending on your keyboard, Scroll Lock could be abbreviated as ScrLk, Slk, or ScLk. 

3. Turn Off Scroll Lock on Excel.

Microsoft Excel also has a built-in scroll lock that prevents users from scrolling through their worksheets. If arrow scrolling is not working on Excel, check your settings and ensure that scroll lock is disabled. 

Follow the guide below to guide you in the process: 

  1. First, open an Excel file you want to work on. 
  2. After that, right-click at the bottom of the spreadsheet to open the Customize Status Bar tab.
  3. Lastly, look for Scroll Lock and ensure that it is turned off. 
arrow scrolling not working on excel

Go back to your workbook and check if the problem is solved. 

4. Disable Excel Add-Ins. 

Add-ins on Microsoft Excel could also be the reason arrow scrolling is not working correctly. If you experience any scrolling issues on Excel, we recommend turning off your add-ins. 

Here’s what you need to do: 

  1. On your computer, launch Microsoft Excel and open your workbook. 
  2. Next, go to File > More > Options
  3. Finally, access the Add-Ins tab and ensure that your add-ins are turned off. 
arrow scrolling not working on excel

Relaunch Microsoft Excel afterward and check if the problem is solved. 

5. Unfreeze Rows and Columns. 

If your dataset is currently frozen, you won’t be able to use arrow scrolling in Microsoft Excel. To scroll through your workbook, you’ll need to unfreeze the panes in your worksheet. 

Here’s how you can do this: 

  1. Open the Microsoft Excel file you are having problems with. 
  2. Next, click on the View tab.
  3. Finally, click on Freeze Panes and choose Unfreeze Panes
arrow scrolling not working on excel

Once done, restart Microsoft Excel and see if you can scroll through your worksheet. 

That brings us to the end of our guide for fixing arrow scrolling if it’s not working on Microsoft Excel. If you have questions, please let us know in the comment section, and we’ll do our best to help. 

If this guide helped you, please share it. 🙂


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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