How to Fix Audio Problems on Halo Infinite

Want to know how you can fix audio problems on Halo Infinite?

Halo is one of the most successful gaming franchising in history. It was first released in 2001 by Bungie. Now, it is managed and developed by 343 Industries and owned by Xbox Game Studios. 

The latest installment of the franchise is the much-awaited Halo Infinite that was released for Windows and Xbox last November 2021. 

Like past releases, Halo Infinite was warmly welcomed by fans and is slowly gaining traction. 

Unfortunately, the game isn’t close to perfection yet, and gamers might encounter issues while playing. If you are here, you probably experience audio problems on Halo Infinite. 

Based on the reports, audio issues on Halo Infinite is present on both the Windows and Xbox versions of the game. Usually, players experience poor audio quality in the game, while others report no sound coming out of their audio devices. 

Improper device configurations and corrupted drivers are the most common cause of this issue. However, it can also be due to faulty servers, corrupted game files, or outdated game versions. 

In this guide, we will show you how to fix audio problems on Halo Infinite. 

Let’s get right into it!

1. Check Halo Infinite Servers. 

Before changing your device configurations, we recommend checking Halo Infinite’s servers first if you encounter issues with the game. This way, you’ll know if the problem comes from Halo or your device. 

You can use third-party tools like Downdetector to check the status of Halo Infinite’s servers. 

Halo Infinite Status

If there are reported issues with the game, the best thing you can do is wait for Halo’s team to address the problem. Unfortunately, server-related issues can’t be resolved on your end. 

On the other hand, you can start troubleshooting the issue if there’s nothing wrong with the servers. 

2. Restart Your Device. 

Restarting your device is one of the first things you should do when you encounter problems no Halo Infinite. This should reload your game files and eliminate temporary errors that may have occurred on your system. 

For Windows users, here’s how you can restart your computer: 

  1. On your keyboard, press the Windows key to open the Start Menu
  2. After that, go to the Power Options tab. 
  3. Finally, click on Restart to reboot your PC. 
Restart your PC

If you’re using an Xbox, here’s what you need to do: 

  1. First, hold down the Xbox button on your controller to access the Power Center
  2. After that, choose Restart Console
  3. Lastly, click on Restart to confirm your action. 
audio problems on Halo Infinite

After restarting your system, relaunch Halo Infinite to check if the problem is solved. 

3. Update Your Audio Drivers (Windows). 

For Windows users, you can try updating your audio drivers if you experience poor sound quality on Halo Infinite. The current drivers for your device might not be compatible with the game. 

Here’s how you can update your audio drivers on Windows: 

  1. Press the Windows + X keys on your keyboard to open the Quick Menu
  2. Next, click on Device Manager to launch it. 
  3. After that, expand the Audio Inputs and Outputs tab and right-click on your audio device. 
  4. Finally, choose Update Driver and follow the prompts. 
Update Drivers

Once done, restart Halo Infinite to check if you’ll still encounter audio problems. 

4. Verify Your Game Files. 

Corrupted or missing game files could also be why you encounter audio problems on Halo Infinite. To rule this out, we suggest using Steam’s built-in tool to repair broken game files from your PC. 

Check out the steps below to scan Halo Infinite’s installation package on Steam: 

  1. On your PC, launch Steam and access your account. 
  2. After that, go to your Library and right-click on Halo Infinite
  3. Now, open Properties and click on Local Files
  4. Finally, click on Verify Integrity of Game Files and wait for the scan to complete. 
Verify Game Files

Once done, restart your computer and launch the game to check if the problem is solved. 

5. Change Your Audio Settings (Xbox). 

If you encounter poor audio quality on Halo Infinite, we recommend checking the audio settings on your Xbox. You might be using the wrong configuration for your device, causing the sound to crackle. 

Here’s what you need to do: 

  1. First, stop Halo Infinite from running on your Xbox
  2. After that, go to Settings > General > Volume & Audio Output
audio problems on Halo Infinite
  1. Under Speaker Audio, click on HDMI Audio and make sure that Stereo Uncompressed is selected. 
  2. Lastly, open the Headset Format tab under Headset Audio and choose Windows Sonic for Headphones or Stereo Uncompressed
audio problems on Halo Infinite

Once done, restart your Xbox, go back to Halo Infinite, then check if your audio is fixed. 

6. Check Your Default Device. 

If you’re not hearing anything while playing Halo on your PC, your system might not be using the correct speaker or headset on your computer. To confirm this, go to your sound control panel and manually select the device you’re using. 

Follow the steps below to guide you through the process: 

  1. On your computer, right-click on the Speaker icon on the Taskbar
  2. Next, click on Sounds and access the Playback tab. 
  3. Finally, select the device you’re currently using and click on Set Default
audio problems on Halo Infinite

Go back to Halo Infinite afterward and check if the problem is solved. 

7. Disable Handsfree Telephony.

If Halo Infinite’s audio randomly cuts out on your Windows PC, it might have something to do with your handsfree telephony settings. As it turns out, many users have resolved audio problems on Halo Infinite after disabling handsfree telephony on Windows. 

Here’s what you need to do: 

  1. On your PC, access the Control Panel and open the Hardware and Sound tab. 
  2. Now, go to Devices and Printers and double-click on your headphones to access its settings. 
  3. After that, go to the Hardware tab and choose Properties
  4. Finally, click on Services and uncheck the Handsfree Telephony option. 
audio problems on Halo Infinite

Once done, go back to Halo Infinite to check if the problem is solved. 

8. Contact Halo Support. 

At this point, we recommend letting the experts take over the situation. 

Go to Halo Infinite’s Support page and get in touch with their team to report the issue you’ve been experiencing. When submitting a ticket, provide all the necessary details, including your account information and the device you’re using, to speed up the process. 

audio problems on Halo Infinite

You can also browse the guides on their page and see if you can find other solutions. 

That ends our guide on how to fix audio problems on Halo Infinite. For your questions and other concerns, please leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂 


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter)

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