Is the auto complete feature not working on your Gmail account?
Google has been dedicated to improving user experience on its platforms such as Gmail, Docs, and YouTube. Through the years, Gmail received many changes geared towards ease of use.
One of the most helpful features of Gmail is the auto complete feature.
When you’re composing a message, Gmail automatically makes suggestions about your recipient’s address, which can be helpful if your work involves sending a lot of emails to clients and partners.
However, auto complete isn’t perfect and could sometimes suggest wrong addresses. There are also instances when the feature is not working at all on your Gmail account.
Based on what we know, this issue on Gmail is often caused by server-related issues. On the other hand, faulty browsers, third-party extensions, or corrupted data could also be the reason behind this problem.
To help you out, we’ve decided to make a guide for fixing the auto complete feature if it’s not working on Gmail.
Let’s get started!
1. Check the Servers.
When a certain feature is not working on Gmail, the first thing you should do is check the platform’s servers. Since Gmail is an online service, it relies mainly on the servers to function correctly.
To check Gmail’s servers, you can visit Google’s dedicated status page, where you can view the current status of their services.
If there’s a problem with Gmail, the only thing you can do is sit back and wait for their team to resolve the issue. On the other hand, you can head to the following solutions below if there’s nothing wrong with the servers.
2. Use Another Browser.
Your current browser could be experiencing technical issues, which causes some websites to malfunction. If you can’t use the autocomplete function on Gmail, access your account on a different browser in the meantime.
We suggest using popular browsers such as Chrome, Opera, and Firefox, which are optimized for most websites and rarely encounter problems.
3. Re-Login to Your Account.
Your account data may have gotten corrupted due to bugs and glitches on the platform. If a certain feature is not working correctly on Gmail, try closing your current session and start a new one to refresh your data.
Here’s how you can re-login to your Gmail account:
- First, click on your Profile icon on the top-right corner of the window.
- After that, choose the Sign Out of All Accounts option.
- Lastly, wait for 2 to 3 minutes before logging back into your Gmail account.
Compose another email afterward and see if the auto complete feature is working.
Proceed to the following solution below if the auto complete feature is still not working on your Gmail account.
4. Disable Your Extensions.
Most browsers today support extensions and add-ons. These are third-party tools that provide additional features to specific websites. However, Gmail may not be compatible with some of your extensions, which causes some features not to work.
To fix this, follow the guide below to disable your extensions before using Gmail:
- On your browser, click on the More Options button and choose Settings.
- Next, open the Extensions tab from the side drawer.
- Finally, turn off your extensions and restart your browser.
Once done, go back to your account and see if the auto complete feature is working.
5. Clear Your Browsing Data.
Corrupted browsing data could also be the reason the auto complete feature is not working on Gmail. To rule this out, we suggest clearing your browsing data, including caches and cookies, to eliminate corrupted or broken files.
See the steps below to clear your browsing data:
- First, open your browser and press the CTRL + H keys on your keyboard.
- On the History tab, click on the Clear Browsing Data option from the side menu.
- Now, change the Time Range to All Time and include caches and cookies in the process.
- Lastly, hit the Clear Data button to start.
After clearing your data, re-login to your Gmail account to check if the auto complete feature works.
6. Check Your Recipient’s Address.
The auto complete feature on Gmail only works for email addresses that you’ve already sent an email to. Gmail automatically adds these addresses to your data to appear on the suggestion when you write another email.
If the auto complete feature is not working, you may be sending an email to a new address, or you’re typing an incorrect address.
Check your recipient’s address first before composing an email on your account.
7. Check Your Network Connection.
A slow internet connection could also be the reason auto complete is not working. To confirm this, run a test on your network using Fast.com to measure its current upload and download bandwidth.
If the result indicates that your network is the problem, reboot your modem to re-establish the connection with your service provider. Unplug your router’s power cable from the outlet and wait for 5 to 10 seconds before reconnecting it.
Perform another test afterward to check if the restart worked. If not, contact your ISP and ask them to fix their service.
8. Contact Google Support.
If the auto complete feature is still not working on Gmail, we suggest letting the professionals take over.
Go to Google’s Support page and get in touch with their team to ask for assistance regarding the issue you’ve been experiencing. Provide your account details and other necessary information to make it easier for Google’s team to assess the situation.
While waiting, you can also browse the guides on their page and see if you can find alternative solutions.
You can also check our guide on how to fix Gmail spell check if you’re experiencing issues using it as well.
That wraps up our guide on fixing the auto complete feature if it’s not working on Gmail. For your questions and other concerns, please let us know in the comment section, and we’ll do our best to help.
If this guide helped you, please share it. 🙂