Are you wondering why you cannot post on Snapchat?
After its release ten years ago, Snapchat is still one of the hottest social media platforms today. If it is not working, you could be left out with the latest trends online. To minimize problems, developers make it a point to release timely updates on their app to optimize everything.
If you cannot post on Snapchat, it is probably due to a faulty network connection. Being an online app, Snapchat requires a decent speed bandwidth to upload your data on their servers.
However, the problem could also be due to improper device configurations, offline serves, or third-party apps that interfere with your network.
Troubleshooting this problem can be a little tricky, especially if you don’t know where to start.
In this guide, we’ve decided to make a simple guide on what to do if you cannot post on Snapchat.
To start, try to check the status of Snapchat’s servers. They may have ongoing system maintenance, or their servers are experiencing problems at the moment. However, if Snapchat’s servers are working fine, the problem could be on your end.
If this is the case, head down below and try the suggested methods.
Let’s jump right in!
- 1. Restart Snapchat.
- 2. Turn Off VPN.
- 3. Check for Updates.
- 4. Clear Your App Cache.
- 5. Reinstall Snapchat.
- 6. Check and Reset Your Internet.
- 7. Check Network Permissions.
- 8. Use Fiverr.
- 9. Report the Problem to Snapchat.
1. Restart Snapchat.
Like any application, the easiest way to eliminate errors on Snapchat is to reload its resources. It is possible for the app to encounter errors during run time, which explains why you cannot post on Snapchat.
To reload its resources, restart the app on your device.
On Android, you can restart Snapchat using the application switcher. To open it, swipe up on your display until it appears. Now, locate Snapchat from the list and flick it upwards to stop it from running.
For iOS devices with an all-screen display, you can open the app switcher by swiping upwards from the bottom of your screen. After that, locate Snapchat and drag it upwards until it is removed from the list.
Finally, if you have an iOS device with a Home button, tap it twice to open the app switcher. Now, follow the same procedure above to stop the application.
After closing the app, go back to your home screen and open Snapchat again. Try to make a post to check if the problem is resolved.
2. Turn Off VPN.
When uploading on Snapchat, it requires a stable network connection to communicate with its servers. However, this may not be possible if you have a VPN running on your device.
VPNs are third-party apps that keep your network secure and private. While they work well in providing security, they can also interfere with how your network operates. VPN services change your IP address randomly and redirect your data to a server away from your location to keep your network safe.
This makes it difficult for your device to connect with Snapchat’s servers, which explains why you cannot post on Snapchat. To fix this, try to turn off your VPN when posting on the app.
3. Check for Updates.
Running an older version of any software can cause multiple complications on your device. Aside from optimization issues, you are also putting yourself at risk since outdated apps do not have the latest security patches.
If you haven’t updated Snapchat for a while, now is the best time to do so.
On Android, you can update Snapchat by doing the following:
- First, unlock your device and go to the home screen.
- After that, find Google Play Store and open it.
- Inside the Play Store, tap on the Menu button located in the search bar to view the side menu.
- Now, tap on My Apps & Games to prompt your device to check for available updates.
- Finally, if an update is available, tap on the Update button beside Snapchat.
For iOS users, check out the steps below to update Snapchat.
- On your home screen, find the App Store and open it.
- After that, tap on the Updates tab. This prompts your device to check for available updates on all the apps installed on your device.
- If available, tap on the Update button to install it.
Try to post again on your profile after updating Snapchat.
4. Clear Your App Cache.
Most apps today use app caches. These are temporary files that consist of photos, scripts, or other forms of media that help applications run faster. However, app caches can get corrupted anytime due to user errors or while updating the app.
To get rid of corrupted files, clear your app cache.
- First, open Snapchat on your device.
- Inside Snapchat, tap on your Profile icon and tap the Settings tab.
- Now, scroll down and tap on Clear Cache.
- Finally, tap on Continue on Android devices or Clear All for iOS devices.
After clearing Snapchat’s cache, go back to your account and try to make a post.
5. Reinstall Snapchat.
If unexpected problems occur on Snapchat, it could indicate that some of its installation files got corrupted. We suggest that you reinstall the app on your device instead of searching for the corrupted file to fix this.
On Android, follow the step-by-step guide below to reinstall Snapchat.
- First, go to your home screen and locate Snapchat.
- After that, tap and hold the app icon until the selection screen appears.
- Finally, tap on Uninstall and follow the on-screen prompts to remove Snapchat from your device.
Go to the Play Store afterward and reinstall Snapchat.
For iOS users, check out the guide below on how to reinstall Snapchat.
- On your home screen, find Snapchat.
- Now, tap and hold the app until you see the pop-up menu.
- Finally, tap on Remove App to uninstall Snapchat.
Open the App Store on your device, and reinstall Snapchat.
6. Check and Reset Your Internet.
As mentioned above, Snapchat needs a decent internet connection to upload your posts on its servers. However, if you cannot post on Snapchat, your network may be running slow.
To verify this, run a speed test using Fast.com to measure your internet upload and download speed.
If the test result indicates that your network is slow, try to restart your router to fix it. Locate your router’s power cable and unplug it from the wall outlet. Now, wait for 5 to 10 seconds before plugging the power cable back in to turn on your router.
Once your router has restarted, run another speed test to check if this fixed the issue. However, if you continue to suffer from a poor network connection, contact your ISP immediately, and let them know about the problem.
7. Check Network Permissions.
Improper permission settings could also be the reason why you cannot post on Snapchat. Being an online app, Snapchat needs to access your network to communicate with its servers.
On Android, follow the steps below to check your network permissions.
- First, tap on the Profile icon on Snapchat’s main screen.
- After that, tap on the Gear icon to open Snapchat’s settings.
- Scroll down until you see the Privacy tab and tap on Permissions.
- Finally, check your network permissions, and ensure that Snapchat can use your network.
For iOS users, see the steps below to manage your permissions.
- On your device, tap on Snapchat from the home screen to open it.
- After that, tap on the Profile icon, and tap on Settings.
- Now, scroll down until you see the Additional Services tab, and tap on Manage.
- Finally, tap on Permissions, and make sure that Snapchat is allowed to access your network connection.
After changing your network permissions, restart the app, and try to post on your profile again.
8. Use Fiverr.
Are you looking to hire freelancers for your projects? Try to use Fiverr.
Fiverr is an online marketplace with thousands of freelancers available to work on your projects. Whether you want a logo design or a website for your business, Fiverr has the right freelancers to do the job for you.
With Fiverr, you can know the actual price of your whole project before it even starts. In terms of payment, Fiverr acts as a middleman that holds the funds for you and releases them once the project is delivered.
Find the best freelancers for your projects using Fiverr!
9. Report the Problem to Snapchat.
At this point, if you still cannot post on Snapchat, we recommend that you visit Snapchat’s support page.
From there, report the problem you are experiencing and let their team resolve the issue. Include useful information like the device you use and your account details when reporting an issue on their support team.
This sums up our guide on what to do if you cannot post on Snapchat. If you know other ways to address this issue, kindly share them in the comment section. We’d be glad to give you credit for the solution once this article gets updated.
If this guide helped you, please share it.
