How to Fix Can’t Accept Updated iCloud Terms and Conditions in macOS and iOS

Can’t accept the updated iCloud terms and conditions on your Apple device? 
can't accept updated icloud terms and conditions

Can’t accept the updated iCloud terms and conditions on your Apple device? 

This issue has been garnered several hundred reports where users are unable to get past the ‘iCloud Terms and Conditions’ page as every time they click the button to accept it, some of them just repeatedly see the message saying that they must accept the “New iCloud Terms and Conditions” and that “to use iCloud on this Mac you must accept the new Terms and Conditions.” Others can’t seem to complete the process because the message window is stuck. Apparently, based on the reports, this issue occurs whenever Apple has updated its terms and conditions of iCloud usage for its userbase.

But why do you have this particular issue in the first place? Now there are some possible causes for this issue. It could be an issue on the account level, incorrect settings configuration, weak network connection, or a bug in the operating system. Throughout this post, we will be discussing each factor so you could prevent this issue from ever happening again in the future.

Additionally, the main focus of this guide will be to provide you the immediate workarounds and the permanent fixes that can directly address this issue. We’ve taken the liberty to arrange this post with each method arranged from the most basic to the more advanced so that you can check off the straightforward solutions first before getting right into the more robust solutions. Hopefully, after reading this article, we are able to help you with how to fix the “can’t accept updated iCloud terms and conditions” issue.

Without further ado, let’s get started!

 


TABLE OF CONTENTS
  1. Update to Latest OS Version
  2. Check Connection Status
  3. Follow the Correct Process
  4. Restart the Device
  5. Disable Restrictions
  6. Sign Out, Restart, and Sign Back In Apple ID
  7. Contact Apple Support

 

How to Fix Can’t Accept Updated iCloud Terms & Conditions in macOS and iOS: 7 Ways.

 

1. Update to Latest OS Version.

The first solution which you want to check off is whether this issue remains a bug in your device’s operating system version itself. It’s possible that you cannot go beyond the Terms and Condition page because the page itself has a glitch or bug. All in all, by checking and installing the latest updates for your device, you can ensure that this is not something that is caused by your device’s software.

Here’s how you check for updates and install them on your Mac, iPhone, or iPad:

If you are using a Mac:

  1. First, click the Apple menu icon on your Mac and then click on the System Preferences option.
  2. Now, if an update is available, you will be able to click the Software Update option.
  3. Finally, follow the step-by-step instructions so you may complete the download and installation process.

can't accept updated icloud terms and conditions

 


 

If you are using an iPhone, iPad, or iPod Touch:

  1. Jump into the Settings app on your iPhone, iPad or iPod Touch and then tap on the General option
  2. Then tap the Software Update option.
  3. Next, tap the Download and Install option. Tap Continue if a message prompts that it needs to remove apps for space requirements. It will reinstall the apps after the process.
  4. Now, tap the Install option to proceed right away. You can choose to tap Later and choose Install Tonight. Just make sure to plug your device into power before you go to sleep, and it will update automatically overnight.
  5. Finally, provide the passcode when prompted.

iOS 13.3.1 Update

 

With your operating system now updated, you may now proceed with accepting the new iCloud terms and conditions in your device. You should be able to continue and complete the process. If you’re unable to obtain any new OS updates or still get past the iCloud terms and conditions page, then keep reading.

 

 

2. Check Connection Status.

You will not be able to proceed through the ‘iCloud Terms and Conditions’ page, especially if there is any failure in the network connection. Depending on how stable is your Wi-Fi internet as compared to your Cellular Data internet, you will want to test using either one and see if it makes any difference. Moreover, if you are having problems with your Wi-Fi internet, make sure that you call your internet provider so they can help resolve the issue. To check that you have a good internet connection, run an internet speed test using your browser.

Another possibility is that Apple Services is down in your area. Apple has distributed servers in each part of the world to avoid congestion, and from time to time, there are maintenance works. You should be able to check the status of the services online. If services are down (red dot) in your area, wait for it to turn green. After that, you should be able to proceed and finish the new iCloud terms and condition acceptance process.

 

Apple iCloud System Status

 

 

3. Follow the Correct Process.

This method is just to make sure that you are on the same page as the others. For each of the different Apple devices, there are multiple ways on how to access the new iCloud terms and conditions page. So be sure that you are following the correct process to depending on which device you’re on:

If you are using Mac:

  1. Go ahead and click on the Apple menu icon and then click on System Preferences.
  2. Then, click on Internet Accounts, and you should be able to see a list of your iCloud accounts.

can't accept updated icloud terms and conditions

 

  1. Now, click on the iCloud account, and a Terms and Conditions message will pop up.
  2. Next, scroll down the page and click on the Accept option.
  3. Finally, if you have multiple iCloud accounts, repeat Steps 3 to 4 with the other accounts.

 

⭐ Popular Alternative

You can also try the below steps that were suggested by a user named iainfrombellshill over on the Apple forums:

  1. On your Mac, open your Settings > Mail, Contacts, Calendars, and then tap on the first iCloud account. You should be able to see a Terms and Conditions link near the top in blue.
  2. Tap the link and then scroll down to the bottom of the page and tap the Accept link.
  3. Now repeat Steps 1 and 2 for any other iCloud accounts which you have showing in the list of accounts.

 

If you are using an iPhone, iPad, or iPod Touch:

  1. Go ahead and tap Settings on your Apple device and then click Passwords & Accounts.
  2. Then, on the Accounts section, you should be able to see a list of your iCloud accounts.

can't accept updated icloud terms and conditions

 

  1. Now click on the iCloud account, and a message will pop up to accept the new iCloud terms and conditions.
  2. Next, scroll down to the message and tap the Accept option.

can't accept updated icloud terms and conditions

 

  1. Finally, if you have multiple iCloud accounts, repeat Steps 3 to 4 with your other accounts.

Once you’ve followed the steps above to access the iCloud terms and conditions and progress through it, you should be able to find that the process successfully goes through and complete. However, if you can’t proceed further and you are stuck on the same page, try to check the next set of methods. After that, repeat the above acceptance process.

 

 

4. Restart the Device.

Assuming you’ve not already attempted to restart your device, it’s possible that your device’s resources are overloaded. This might be the reason why you can’t proceed further with the acceptance process. Once again, if you’ve not already tried it, then you will need to do a restart process so that you force the device to offload all pending processes.

To do it on your Mac, click on the Apple menu logo, and on the drop-down menu, click on the Restart option. Alternatively, you can press and hold the Power button of your Mac until the Sleep, Shutdown, or Restart message option appears. Click on the Restart option.

 

Restart Mac

 

To do it on your iPhone or iPad, tap on the Settings of your device, then tap on General and then Shutdown.

Shut Down iPhone

 

Drag the Slide to Power Off button to the shutdown direction to finalize the process. When your device is completely off, press the power button to turn it back on. Alternatively, you can force restart your iPhone, iPad, or iPod touch instead.

 

 

5. Disable Restrictions.

If your access is restricted, then understand that you will not be able to proceed further with the acceptance process. This can happen if you have enabled the ‘Screen Time’ feature of your device. Usually, this particular feature is used as parental control to protect children from harmful content and apps as well as preventing them from messing around with any settings on the device that could jeopardize the general functionality. The ‘Screen Time’ feature includes restrictions on any changes on your device, including accepting terms and conditions.

Here’s how you locate the ‘Screen Time’ feature on your Mac, iPhone, and iPad:

If you are using Mac:

  1. Go ahead and click on the Apple menu icon and then click on System Preferences.
  2. Now, find and click the Screen Time option to proceed.
  3. Next from the left-hand sidebar, click on Options, and if the Screen Time is “On”, click on Turn Off button on the right side of the screen.
  4. Finally, confirm the process and provide the passcode if applicable.

can't accept updated icloud terms and conditions

 


 

If you are using an iPhone, iPad, or iPod Touch:

  1. Go ahead and open the Settings app on your Apple device.
  2. Then, find and click the Screen Time option.
  3. Now, scroll down and tap on Turn Off Screen Time option.
  4. Finally, confirm the process and provide the passcode if applicable.

can't accept updated icloud terms and conditions

 

Having disabled the restrictions on your Apple device, you should be able to proceed with the acceptance process. After the process, you can turn the ‘Screen Time’ feature back on by going back to the ‘Screen Time’ settings page.

 

 

6. Sign Out, Restart, and Sign Back In Apple ID.

This was the solution that managed to fix the issue for us and allowed us to accept the iCloud terms and conditions. By signing out of your Apple ID, restarting the device, and then signing back in, you’re essentially removing any issues that were previously tied to your Apple ID. When you sign out and sign back in, you’re rebuilding the Apple ID profile settings so that it adjusts to any updates or process interruptions that may have occurred without you knowing.

Also, since iCloud is directly linked with your Apple ID account, this is precisely why this method is advantageous.

Here’s how you do it, step-by-step:

If you are using Mac:

  1. Go ahead and click on the Apple menu icon and click on the System Preferences option.
  2. Next, choose your Apple ID, then click Overview in the sidebar and click Sign Out.

can't accept updated icloud terms and conditions

 

  1. Now, restart your Mac. You may refer to Method 4 of this guide for this process.
  2. After that, click the Apple menu, and go back to System Preferences.
  3. Finally, click the Sign-In option, enter your Apple ID and password, then follow the instructions to complete the sign-in process.

 


 

If you are using iPhone, iPad, and iPod Touch:

  1. Go ahead and tap the Settings of your device and then tap [your name].

can't accept updated icloud terms and conditions

 

  1. Next, find and tap the Sign Out option, enter your Apple ID password, and tap Turn Off option.

can't accept updated icloud terms and conditions

 

  1. Then, choose the ALL data that you want to keep a copy on your device and tap the Sign Out option.
  2. Tap Sign Out again to confirm the process.
  3. Restart your Apple device. You may refer to Method 4 of this guide for this process.
  4. After that, tap the Settings on your iPhone, iPad, or iPod touch and tap on Sign In option.
  5. Provide the Apple ID and password. If you are asked, enter the six-digit verification code from your trusted device.
  6. Finally, tap the Merge when you are asked for the data that you keep on your device.

can't accept updated icloud terms and conditions

 

 

After you sign back in, go back to Method 3 to do the acceptance process. Take note that your devices will need to re-sync after you sign back in, so you may need to be patient as you proceed with the above steps for it to take effect.

 

 

7. Contact Apple Support.

If none of the above methods work for you or you find that you may need some assistance when carrying out the above methods, then you can always ask for the help of an Apple representative over the phone. It’s a free and handy service to try out! On your Mac, they can do it themselves provided you permit them. But on your iPhone or iPad, they might give you a similar set of instructions on what to do.

Alternatively, if you want an Apple-certified technician to fix this issue for you in person, then you can obtain their services at your nearest Apple Store. Aside from hardware troubleshooting, they too can fix the settings and software issues on your Apple devices.

 

Apple Support

 

We hope that this guide has helped you fix the “can’t accept iCloud terms and conditions” issue on your macOS, iOS, or iPadOS. If you have questions related to this topic, please feel free to leave a comment below, and we will love to help you out. ❤️

 

If this guide helped you, please share it. 🙂

 

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