How to Fix Can’t Accept Updated iCloud Terms and Conditions

Wondering why you can’t accept updated iCloud terms and conditions on your Mac or iPhone?

If you just updated your Mac or iPhone, you’ve probably seen the notification to accept the updated iCloud terms and conditions. 

However, the prompt just keeps going back even after accepting the terms multiple times. 

cant accept updated icloud terms and conditions

Now, you’re stuck with a notification on your Mac or iPhone that just won’t go away. 

And if you like your interface clean, it can be annoying to see that notification that you can’t do anything about. 

In this guide, we will show you what to do if you can’t accept the updated iCloud terms and conditions on your device. 

Let’s get started!

1. Restart Your Device. 

Before doing anything, try restarting your device first if something isn’t working right. This should allow your system to reload its resources. 

Restarting your Mac or iPhone should also clear corrupted data from the system memory, which can cause problems. 

If you’re on a Mac, here’s what you need to do: 

  1. Click on the Apple icon in the upper left corner of your screen. 
  2. Now, choose Restart from the drop-down menu. 
  3. Confirm your action by clicking Restart in the dialog box. 
Restart Mac

For iPhone X, 11, 12, or later: 

  1. Hold down the Volume Down button and Side button until the ‘Slide to Power Off’ prompt appears. 
  2. Now, drag the slider to the right and wait for 30 seconds. 
  3. Press the Side button afterward to turn on your device. 
Restart iPhone

For iPhone 6, 7, 8, or SE: 

  1. Locate the Power button on your device. 
  2. Now, hold the button until the ‘Slide to Power Off’ prompt shows up.
  3. Drag the slider to the right and wait for 30 seconds before turning on your device. 
cant accept updated icloud terms and conditions

Once done, tap on the notification and see if you can now accept the new terms. 

Related: How to Fix iCloud Photo Link Not Working


2. Check Apple’s Servers. 

An issue with Apple’s servers can also cause this issue on your device. Since you are accepting new terms for iCloud, the process may fail if there’s an issue with the servers. 

To confirm this, visit Apple’s system status page to check if there are problems with iCloud or related services. 

cant accept updated icloud terms and conditions

Since server-related issues can’t be addressed on your end, the only thing you can do for now is wait. 

On the other hand, you can head to the next step if there’s nothing wrong with Apple’s system. 

3. Update Your Software. 

The version of iOS or macOS you’re using might have a problem that prevents you from accepting the updated terms and conditions. 

To rule this out, see if there’s an available update for your device and install it. This should patch possible bugs and errors. 

If you’re using an iPhone: 

  1. Launch Settings on your iPhone. 
  2. Now, go to General > Software Update
Software Update iPhone
  1. If there’s an available update, tap on Download and Install
cant accept updated icloud terms and conditions

Note

  • Your device can restart several times while installing the update. 
  • Make sure that your iPhone has at least 50% battery before installing updates. It’s best to keep your device plugged into the wall charger to avoid interruptions. 
  • Allow at least 15 minutes for the update to install, especially if it’s a major update (iOS 14 to iOS 15).

For Mac users: 

  1. Click on the Apple icon in the upper left corner of your screen. 
  2. Now, go to System Preferences
cant accept updated icloud terms and conditions
  1. Access the Software Update tab. 
System Preferences
  1. If there’s an update, click Update Now or Upgrade Now
Software Update

Note

  • Your Mac can restart several times while installing the update.
  • The update progress bar might also appear to be stuck. When this happens, don’t do anything. Software updates can take several minutes to complete.

Once done, see if you can now accept the new iCloud terms and conditions. 

4. Accept Terms from Settings. 

If you’re trying to accept the updated terms from the notification prompt, we suggest doing it from settings. 

Although this might not work for every user, there’s nothing wrong with trying it on your end. 

For Mac users: 

  1. First, click on the Apple icon in the upper left corner of your screen. 
  2. Click on System Preferences
Apple Menu
  1. Now, access the Internet Accounts tab.
System Preferences
  1. Look for your iCloud account and click on it. The updated terms and conditions page should show up. 
  2. Click on Accept and follow the prompts. 
cant accept updated icloud terms and conditions

If you’re using an iPhone:

  1. Open Settings on your device. 
  2. Now, tap on your Profile
cant accept updated icloud terms and conditions
  1. Tap on iCloud. A message should pop up asking you to accept the new iCloud terms. 
cant accept updated icloud terms and conditions
  1. Scroll down to the bottom of the message and tap Agree

Once done, restart your device and see if you’ll still encounter the terms and conditions prompt. 

5. Re-Login to Your Account. 

Another way to fix the persistent iCloud terms and conditions prompt is to re-login your account. 

This should force your device to update your account information, resolving any problems with your data. 

If you’re using a Mac, here’s what you need to do: 

  1. Open the Apple Menu in the upper left corner of your screen. 
  2. Click on System Preferences.
cant accept updated icloud terms and conditions
  1. Now, click on Apple ID > Overview
  1. Choose Sign Out and follow the prompts. 
cant accept updated icloud terms and conditions

Note

  • If you wish to keep a copy of your data on your Mac, make sure that you select the appropriate checkboxes then click Keep a Copy. 
  • If you want to save your Safari passwords on your Mac, click Keep on This Mac

For iOS users, follow the steps below:

  1. Go to Settings on your iPhone
  2. Now, tap on your name. 
cant accept updated icloud terms and conditions
  1. Scroll down to the bottom and tap Sign Out
cant accept updated icloud terms and conditions
  1. Enter your Apple ID password and tap Turn Off
  2. Choose the data you want to keep and tap Sign Out
  3. Confirm that you want to remove your iCloud by tapping Sign Out again. 

After several minutes, log back into your account and see if you’ll still encounter problems accepting the updated terms. 

Related: How to Recover Forgotten iCloud Password


6. Contact Apple Support. 

If none of the solutions above worked, it’s possible that there’s an issue with your account or Apple’s system. 

To confirm this, visit Apple’s support page and get in touch with their team to report the problem you’re experiencing. 

cant accept updated icloud terms and conditions

When asking for help, make sure that you provide these details to speed up the process: 

  • Your Apple ID and account information. 
  • Model of your device where you encounter the problem. 
  • Software version (macOS or iOS) when the problem occurred. 

That brings us to the end of our guide on what to do if you can’t accept the updated iCloud terms and conditions. 

For your questions and other concerns, please let us know in the comment section, and we’ll do our best to answer them. 

If this guide helped you, please share it!

Author

  • Jake Kovoor

    Jake is the Editor-in-Chief of Saint and an independent software developer, with a Bachelors in Computer Science from Lancaster University, UK. He loves trying out various tech from the Flipper Zero to coding Raspberry Pis for automation. He started Saint back in 2016, having written over 100 posts, with the sole purpose of creating guides for software that had yet to exist back then to help users navigate around their technical problems.

1 comment
  1. The issue is that the version of iCloud Terms and Conditions is that the are not current so accepting them is insufficient.
    Contact Apple support and they can update the “iCloud Terms and Conditions” and they they can be accepted. I had to go past the chat to a phone call to get that resolved.

Leave a Reply

Your email address will not be published. Required fields are marked *