How to Fix Chat Not Working on Roblox

Are you trying to figure out why the chat feature is not working on Roblox?

Roblox is an interactive platform that engages its players in various mini-games and user-created worlds. Some of the best ones are Adopt Me, Jailbreak, Murder Mystery 2, and Brokenhaven RP. 

One of the most vital aspects of multiplayer games is communication. Since you’re playing with other users worldwide, the only way to communicate with them is through voice or text chats. 

Fortunately, Roblox features both. 

However, there are instances when the chat feature on Roblox may not work. If you’re reading this, it’s safe to assume that you’re experiencing it right now. 

There are many reasons why this problem occurs on the platform, such as improper configurations, corrupted system files, or faulty servers. Troubleshooting the issue can be overwhelming, especially if you don’t know where to start. 

Thankfully, you’ve come to the right place. 

In this guide, we will show you what to do if the chat feature is not working on Roblox. 

Let’s dive right in!

1. Check Roblox Servers. 

Since Roblox is an online gaming platform, it heavily relies on its servers to deliver content and services to users. If their servers go down, you can expect issues and error codes to occur on Roblox. 

To confirm this, you can use third-party tools such as Downdetector, where you can view Roblox’s server status. 

chat not working on Roblox

If there’s an issue with Roblox’s servers, we suggest that you just wait for their team to fix the issue since server-related problems can’t be fixed on your end. Proceed to the following method below if their servers are working to address the issue on your end. 

2. Restart Your System. 

Your computer may have run into temporary errors while in use, which causes Roblox’s features not to work. To rule this out, reboot your operating system to ensure that its resources are correctly loaded. 

Here’s how you can restart your Windows PC:

  1. On your keyboard, press the Windows key to open the Start Menu
  2. After that, click on the Power icon to access the Power Options tab. 
  3. Finally, choose the Restart option to restart your computer. 
Restart Windows

Once done, go back to Roblox and check if the chat feature is now working. 

3. Check Your Privacy Settings. 

On Roblox, you have a variety of privacy settings, which allows you to control who can view your profile, see your activity and inventory, and send you messages. If the chat feature is not working on Roblox, your privacy options may not be appropriately set. 

To fix this, see the steps below to ensure that your privacy settings are configured correctly: 

  1. First, launch your web browser and access your Roblox account. 
  2. Next, click the Gear icon on the upper right corner of your display and choose Settings
  3. After that, go to the Privacy tab. 
  4. Set the ‘Who Can Message Me’ option to Everyone or ensure that ‘No One’ is not selected. 
  5. Lastly, click on ‘Who Can Chat with Me’ and choose Everyone
chat not working on Roblox

Go back to the game you’re playing afterward to check if the chat feature is now working on Roblox. 

4. Check Your Firewall Settings. 

Another reason why the chat feature is not working on Roblox is Windows Firewall. This is a security feature on Windows that controls the access of every application to the internet. If chat is not working in-game, make sure that Roblox is allowed through your network. 

Here’s how you can check your firewall settings on Windows: 

  1. On your computer, access the Start Menu and look for Windows Defender Firewall.
  2. Next, click on Open to launch it. 
  3. On the side drawer, click on ‘Allow an App or Feature through Windows Defender Firewall’ and locate the Roblox app from the list. 
  4. Lastly, ensure that Roblox is allowed to access both your Private and Public Networks
chat not working on Roblox

Try playing another game afterward and check if the issue with in-game chat is solved. 

5. Turn Off Your Antivirus. 

If you are using third-party antivirus on your computer, it may be blocking Roblox’s access to your network and system resources. The app may not work if it can’t access these resources, explaining why the chat feature is not working. 

To prevent this from happening, we suggest disabling your antivirus while playing Roblox. On the other hand, you can add Roblox to your antivirus allowlist or safelist if it has this feature. 

6. Try Another Game. 

Since Roblox allows other users to create games on their platform, it’s possible that the game you’re trying to play is not yet stable, and the chat feature is not working. We suggest running more popular titles on Roblox to confirm this and see if the same issue occurs. 

If other games’ chat feature is working, it means that the problem is with the game you initially played. In this situation, the only thing you can do is wait for the game developer to release an update to patch the issue.

7. Reinstall Roblox. 

If the chat feature on Roblox is not working on all games, we suggest reinstalling the app on your computer. Some installation files related to the chat feature could be broken or missing on your system. 

Follow the guide below to reinstall Roblox on Windows: 

  1. First, go to the Control Panel on your computer. 
  2. After that, click on Uninstall a Program and find Roblox from the list of applications installed on your system. 
  3. Lastly, right-click on Roblox and choose Uninstall.
chat not working on Roblox

Reinstall Roblox on your computer afterward to check if the problem is solved. 

This ends our guide for fixing the chat feature if it’s not working on Roblox. If you have questions or other concerns, please let us know in the comment section, and we’ll do our best to help you out. 

If this guide helped you, please share it. 🙂


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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