How to Fix Cloud Download Failure on Fortnite

Wondering why you encounter a cloud download failure error on Fortnite?

Fortnite is a popular battle royale game that can be played for free on various platforms. The game features various modes, including Creativity, Save the World, and Battle Royale, all of which are fun and exciting to play. 

Being an online game, players may run into problems when starting a game, queuing for a match, or changing their in-game settings. 

One of the issues you can encounter is the cloud download failure error on Fortnite. 

When this error message occurs, you can’t join a match since the game fails to download your settings. This can also show up when you’re changing a key binding or game preference while a game is in progress. 

Usually, this issue is mostly caused by server-related problems. However, it can also be due to corrupted game files or slow network connections. 

In this guide, we’ll show you how to fix the cloud download failure issue on Fortnite. 

Let’s get right into it!

1. Check Fortnite Servers. 

Since Fortnite is an online game, you might run into issues when its servers go down for maintenance. Problems can also occur if the game servers run into an unexpected error or when it receives a large volume of user traffic. 

To confirm the issue is server-related, go to Epic Games’ status page and check if there’s a reported problem on Fortnite. 

Fortnite Status

Unfortunately, server-related issues can’t be resolved on your end. Due to this, we recommend that you just sit this one out and wait for Fortnite’s team to address the problem if the servers are down. 

On the other hand, you can proceed to the following solutions below if Fortnite’s servers are working fine. 

2. Restart Your System. 

Before jumping into advanced measures, you should always start with the basics when troubleshooting issues on Fortnite. With this, try restarting your computer if you encounter the cloud download failure error on Fortnite. 

This should reload your game resources and eliminate temporary errors in the process. See the steps below to guide you in the process: 

  1. On your keyboard, press the Windows key to open the Start Menu
  2. Next, access the Power Options tab. 
  3. Finally, choose Restart to reboot your system. 
cloud download failure on Fortnite

Once done, go back to Fortnite and check if the problem is solved. 

3. Check Your Network. 

Unstable network connections could also cause the cloud download failure error on Fortnite. Since the game is trying to reach the servers to download your data, you’ll definitely encounter problems if your internet is not working correctly. 

To confirm this, perform a speed test using to measure your network’s current upload and download bandwidth. 

cloud download failure on Fortnite

If the test indicates a problem with your connection, reboot your modem or router to re-establish the link with your ISP’s servers. Unplug your router from the outlet and wait for at least 5 seconds before reconnecting it. 

cloud download failure on Fortnite

Once done, run another test to check if the problem is solved. If not, contact your service provider and ask them to address the issue. 

4. Reinstall Fortnite. 

If you still run into the cloud download failure error on Fortnite, try removing the game from your system and reinstall it afterward. This should ensure that there are no missing or broken game files on your computer. 

Here’s how you can delete Fortnite: 

  1. First, open the Epic Games launcher on your Windows PC
  2. After that, access the Library and right-click on Fortnite
  3. Lastly, choose Uninstall to delete the game. 
cloud download failure on Fortnite

Go to the Epic Games Store afterward and download Fortnite again. 

5. Contact Fortnite Support. 

If none of the solutions above worked for you, we recommend letting the professionals handle the situation. 

Go to Epic Games’ Help Center and get in touch with their team to report the issue you’ve been experiencing on the game. Provide your account details, the screenshot of the error, and other necessary information that could help speed up the process. 

cloud download failure on Fortnite

You can also check the guides on the help center and see if you can find other solutions. 

That brings us to the end of our guide for fixing the cloud download failure error on Fortnite. If you have questions, please let us know in the comment section below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂 


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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