How to Contact Apple Online Live Chat Support Team

iPhone 11 Screen Scratches

Having trouble trying to contact Apple online live chat support team?

For such a renowned, worldwide, and iconic company, Apple does have its moments when contacting customer support just seems a little bit confusing. With so many articles, websites, and possibly customer service scams. Just finding the right link to go to can be a tedious task.

Here at Saint, we’ve compiled official links and websites so you can access Apple’s online live chat support team with ease. We’ve also compiled alternative methods like chat support, ticketing, Apple Support’s official twitter page, and more.

Without further ado, let’s help get your issue into Apple’s ears as fast as we can!


1. Dial Apple’s Support Team or Schedule Them To Call You.

If you’re looking to talk to an Apple employee through a voice call on a cellular network, then this should be the only method you need. Apple offers its customers two ways to initiate or schedule a customer support voice call.

You can either call them yourself by looking for their phone number specific to your geographical location or have them call you. The first method is relatively easy, just open the link and look for your area and dial that specific number.

Having them call you involves opening up the link and looking for your problem. Start by clicking on your device and selecting your problem. Eventually, as you navigate through the website, you should be asked to Schedule a Call.

schedule a call

This method should be all you need to contact a live chat support team for your problems. If you need anything else, we’ve compiled other ways to contact for help below.


2. Find The Apple Support You Want.

Apple offers a wide variety of contact numbers on their website. This ranges from anything to customer support, business inquiries, sponsorships, how to buy for business or education, and more.

This method is straightforward, simply go to this website and inquire based on your intention.


3. Download Apple Support.

Among other things, Apple even notably offers an entire application based around support for their devices.

If you download the application here, you can scour through their available options to find solutions for your problems. You can even schedule a customer service call through the app.

contact apple online live chat support team


4. Check The Apple Community.

Looking through a forum online for solutions to your problem is a common practice nowadays. The Apple community has offered answers on many websites and have asked for help in many others.

Luckily though, Apple has an official dedicated website for users to troubleshoot problems and discuss solutions on the forums. Their website requires you to sign in with your Apple ID, but once you’re through, looking for a thread regarding your problem should be relatively easy.


5. Head Over to Your Nearest Apple Store.

Going to their physical store might be in your best interest if you’re experiencing any hardware issues. However, if you’re suffering from Apple’s software like calls failing, DCIM folders missing, and so on; here at Saint, we have many guides available on our homepage.

contact apple online live chat support team

It’s also worth checking if you qualify for any warranties regarding your device, which should help discount the repairs or completely replace your device.

Now that you have reached the end of this article, we hope that this post helped provide you with options to contact Apple’s customer service. If you have other questions related to this article, please feel free to leave a comment below.

If this guide helped you, please share it. 🙂


  • Mako Young

    Mako is a staff writer at Saint. He's been writing about tech for more than a decade. When he isn't reading about the latest news on Apple, he's busy studying cybersecurity, cryptocurrency, cloud computing, and other IT-related sectors. His exceptional work graces technology and Apple-related blogs like How-To Geek,, Macgasm, onMac, PhotoWorkout, GameRant, and many more. He also has a Bachelors in Computer Science and has been writing since 2018, with over 400 posts published. LinkedIn X (Twitter)

1 comment
  1. Having issues with safari freezing on my iPhone SE whenever I go to put in a password. The screen has nothing no response. Tried many fixes to no avail
    Please help

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