Want to know how you can fix Discord if it’s stuck on RTC Connecting when joining a voice chat?
Discord is one of the most popular VoIP platforms that enable you to communicate and spend quality time with your friends and family. While it’s used mainly by gamers, many people are starting to utilize the platform for other needs due to its reliability.
Besides voice chatting, you can also do other things on Discord, such as screen sharing, file sharing, and custom servers.
Although the platform works most of the time flawlessly, you can still encounter issues on Discord, just like with any other platform. One of the most common issues on Discord is that it gets stuck on the RTC Connecting status when you join a chat.
Most of the time, this issue is caused by server-related problems. However, it can also be due to improper configurations, faulty drivers, or slow network connections.
To help you out, we’ve decided to make a guide for fixing Discord if it gets stuck on RTC Connecting.
Let’s dive right in!
1. Check Discord Servers.
When you run into issues while using Discord, the first thing you should check is the platform’s status. Since Discord is an online service, it relies heavily on its servers to deliver content and features.
Fortunately, Discord has a dedicated status page, where you can view the availability of their services.
If there’s an ongoing issue on the platform, the only thing you can do is wait for their team to address the problem. On the other hand, you can proceed to the following solution below if there’s nothing wrong with the servers.
2. Restart Discord.
One of the quickest ways to fix minor issues on Discord is to restart the app. This should allow your system to reload Discord’s resources and eliminate temporary bugs and glitches that may have occurred during use.
After restarting the app, go back to the channel you want to join and see if Discord still gets stuck on RTC Connecting.
3. Restart Your Device.
If restarting the app was not enough, try restarting your device. Your operating system may have run into a temporary error, which causes applications and features to malfunction.
For Windows users, follow the steps below to restart your system:
- On your keyboard, press the Windows key to access the Start Menu.
- After that, click on the Power Options tab.
- Finally, choose Restart.
On macOS devices, here’s how you can reboot your system:
- First, access the Apple Menu from your main screen.
- Next, choose the Restart option from the drop-down menu.
- Lastly, click the Restart button on the dialog box to confirm your action.
If you’re using an Android device, see the steps below to restart it:
- Locate the Power button on your Android device.
- Now, press and hold it until the selection menu appears.
- Finally, choose the Restart option.
For iOS users, you can restart your device by doing the following:
- Open the Assistive Touch on your display.
- After that, go to the Device tab and tap on More.
- Lastly, tap on Restart.
After restarting your device, go back to Discord and check if it will still get stuck on RTC Connecting.
4. Check Your Network Connection.
A slow internet connection could also be why Discord gets stuck on the RTC Connecting status when joining a channel. To confirm this, run a test using Fast.com to measure your network’s upload and download speed.
If the test confirms that your network is the culprit, restart your router to re-establish the connection with your service provider’s servers. Unplug your router’s power cable from the outlet and wait for 5 to 10 seconds before plugging it back in.
Once done, perform another test to check if the problem is solved. If you continue to experience network-related issues, contact your provider and ask them to fix their service.
5. Turn Off Your VPN.
Virtual private networks or VPNs are third-party tools that protect your network from hackers and other entities online. They work by masking your default IP address and filtering your data to keep sensitive information like bank accounts and passwords safe.
However, this process could introduce delays to your connection, especially if your VPN doesn’t use optimized and high-speed servers.
To avoid issues, we suggest disabling your VPN before using Discord.
On the other hand, try switching to PureVPN if you don’t want to go online without protection. Compared to other service providers, PureVPN works well with most apps and doesn’t interfere with your connection.
6. Disable QoS High Packet Priority Feature.
Discord has a QoS High Packet Priority feature that signals your router that the packets it’s transmitting should be prioritized to improve the quality of voice and video chats. However, some routers or service providers don’t support this feature and could cause issues.
If Discord gets stuck on RTC Connecting when joining a channel, try disabling the QoS High Packet Priority feature.
- First, open the Discord app on your device and go to the Settings.
- After that, go to Voice & Video and scroll down to Quality of Service.
- Lastly, turn off the Quality of Service High Packet Priority feature.
Once done, go back to any of your servers and see if you can join a channel.
7. Update Your Network Drivers (Windows).
If you still can’t join a voice or video chat on Discord, try updating your network drivers. This should patch any errors present on the current version of your network driver.
Here’s how you can update your network drivers on Windows:
- On your keyboard, press the Windows + X keys to open the Quick Access Menu.
- Next, click on Device Manager and expand the Network Adapters tab.
- Finally, right-click on your network controller and choose Update Driver.
Try joining another voice or video chat afterward to check if Discord will still get stuck on RTC Connecting status.
8. Reinstall Discord.
Discord’s installation package on your device may have gotten severely corrupted and is no longer fixable. If this is the case, we suggest reinstalling the app on your device to ensure that everything’s in order.
For Windows users, here’s how you can delete Discord:
- First, open the Control Panel on your PC.
- After that, click on Uninstall a Program and look for Discord on the list.
- Lastly, right-click on the app and choose Uninstall.
If you’re using a Mac, follow the guide below to uninstall Discord:
- On your computer, launch the Finder and access the Applications folder.
- Now, find Discord inside the folder.
- Finally, drag the app to the Trash to delete it.
On mobile devices, you can remove Discord by doing the following:
- Locate the Discord app from your home screen.
- Next, press and hold its app icon.
- Finally, tap on Remove App (iOS) or Uninstall (Android) to delete Discord.
Once done, reinstall Discord on your device and check if the problem is solved.
9. Report the Problem to Discord.
At this point, we suggest that you let the professionals handle the situation.
Go to Discord’s Support page and contact their team to ask for assistance regarding the issue you’ve been experiencing. While waiting for a response, you can also browse the guides on their page and see if you can find alternative solutions.
That wraps up our guide for fixing Discord if it gets stuck on RTC Connecting status. For your questions and other concerns, please leave a comment below, and we’ll do our best to help.
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