Can’t figure out why Discovery Plus is not working on Chromecast?
Besides streaming content on the go, Discovery Plus also allows users to cast their screens on a larger display through Chromecast.
Chromecast is a streaming media adapter developed by Google that lets users play online content from their mobile devices. This can be a dongle that plugs into your TV’s HDMI port, while other brands have Chromecast built-in to their televisions.
Although Chromecast works most of the time flawlessly, this doesn’t mean that it’s perfect.
Like any service, Chromecast can run into issues while streaming content from various applications such as Discovery Plus.
If you are here, we can assume that Discovery Plus is not working on Chromecast.
This could be a problem if you have a scheduled movie night and want to connect your device to a bigger screen. This will surely ruin your experience and could take away some quality time with your family and loved ones.
To help out, we’ve decided to make a guide for fixing Discovery Plus if it’s not working on Chromecast.
Let’s get started!
1. Check the Servers.
Before performing any measures on your device, we suggest that you check the status of Discovery Plus’ servers first. This way, you will know right away whether the issue is coming from the servers or your device.
You can use third-party websites like Downdetector to view the current status of Discovery Plus.
If there are ongoing problems with the servers, the best thing you can do is wait since server-related issues can’t be resolved on your end.
On the other hand, you can head to the next solution below if the servers are fine.
2. Check Your Subscription Status.
Since Discovery Plus is a premium service, it’s possible that your subscription has expired, explaining why you can’t stream via Chromecast. Your payment method may have failed, which halted the auto-renewal process.
To be sure, visit Discovery Plus’ website and check the status of your account. Update your payment method if necessary, or head to the last method to ask for assistance.
3. Restart Your Device.
You should also try restarting your device if you can’t cast your screen via Chromecast. This should reload your system resources and eliminate temporary bugs that might be causing the issue.
- Find the Power button on your device.
- Hold it down until the selection menu shows up.
- Lastly, tap on Restart.
- Tap on the Assistive Touch on your display to access it.
- Next, go to the Device tab and tap on More.
- Finally, choose Restart.
Once done, go back to Discovery Plus and see if Chromecast works.
4. Check Your Wi-Fi.
For Chromecast to work, your Smart TV and mobile device must be connected to the same network. If one of your devices is not connected to your home network, Chromecast will not work.
Before doing anything, head to your Smart TV’s and mobile device’s settings and ensure that they are connected to the same Wi-Fi.
Once done, try using Chromecast again.
5. Check Your Network Connection.
Since Discovery Plus is an online service, it requires stable internet to function properly. If you are having a hard time casting shows through Chromecast, your network might be unstable or slow.
To confirm this, perform a test using Fast.com to measure your network’s upload and download bandwidth.
If the result indicates a problem with your network, reboot your modem or router to re-establish the link with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it.
Once done, perform another test to check if the problem is solved. If not, contact your ISP and ask them to fix the issue.
6. Update Your Device.
Your device might have an underlying issue that causes Chromecast or Discovery Plus to malfunction. Whichever the case is, we suggest updating your system to patch bugs and glitches.
- Go to your app drawer and tap on Settings to launch it.
- Now, scroll to the bottom and tap on About or About Phone.
- Finally, open the Software Updates tab and follow the prompts to install the update.
- First, go to the Settings and tap on the General tab.
- After that, choose the Software Updates option.
- Lastly, tap on Download & Install.
After updating your system, try using Chromecast again to check if the problem is solved.
7. Contact Discovery Plus.
At this point, the last thing you can do is let the professionals take over the situation.
Visit Discovery Plus’ Support page and contact their team to report the issue you’ve been experiencing on the platform. Make sure to include all the necessary details on your report to help their team assess the situation faster.
That ends our guide on how to fix Discovery Plus if it’s not working on Chromecast. If you have questions, please drop a comment below, and we’ll do our best to answer them.
If this guide helped you, please share it. 🙂