Fix: Error 0x8013153B When Opening Microsoft Store

Tired of facing the Error 0x8013153B When Opening Microsoft Store?

 

 

Love it or hate it, but the Microsoft Store is an integral part of Windows. While it might not have a thriving and engaged audience like other app stores yet, it does play a significant role in connecting Windows users to their favorite apps and programs. 

Unfortunately, it is common for users to run into errors while using the Microsoft Store now and then. Since some errors are unavoidable, all you can do is look for ways to fix them. 

One such common error is the error 0x8013153B, which occurs when the users are trying to open the Microsoft Store on their PC, Xbox, or phone. The error message asks the users to refresh the page, and if you have been dealing with a similar situation, you’re in the right place. 

This guide will walk you through the process of fixing the error 0x8013153B “The operation has been canceled” in detail. 

Let’s get started. 

• 1. Check if Microsoft Store is Down. 
• 2. Run Microsoft Store Apps Troubleshooter. 
• 3. Reset the Windows Store Cache. 
• 4. Delete the Temp Folder. 
• 5. Enable Microsoft Store Apps from the For Developers tab. 
• 6. Re-register the Microsoft Store. 
• 7. Enter Airplane Mode. 

 

1. Check the Microsoft Store is Down.

Before moving towards the troubleshooting steps, it is essential to check if the Microsoft Store is down. If the Microsoft Store is down, none of the troubleshooting steps will work. In this case, there is nothing much you can do other than wait. 

You can check if the Microsoft Store is down by visiting Microsoft Store’s official Twitter page or websites like Is It Down. Try running the Microsoft Store on another device to check if it is working fine there. 

If the Microsoft Store is not down, a corruption error in your system might be causing the issue. In this case, proceed to the troubleshooting steps below. 

 

 

2. Run Microsoft Store Apps Troubleshooter.

If you have been facing the error 0x8013153B when opening Microsoft Store, try running the Microsoft Store Apps troubleshooter to solve the issue. The Microsoft Store Apps troubleshooter will scan the application, identify the problems, and automatically fix the issues. 

Troubleshooters are built into Windows 10, 8, and 7. This means that you can take advantage of the app, regardless of the Windows version you are using. 

Here is how you can run Microsoft Store Apps troubleshooter to fix the error 0x8013153B:

1. Press Windows + I keys simultaneously to open the Settings application.
2. Go to Update and Security and select Troubleshoot from the left panel.
3. Now scroll down to find the Windows Store Apps option. 

 

4. Select the Windows Store Apps option click on Run the troubleshooter to start the process. 
5. Wait for the troubleshooter to complete scanning. If the troubleshooter recommends a fix, follow the on-screen instructions to solve the error. 
6. Once done, restart your PC and see if the error is resolved. 

Hopefully, running the Windows Store Apps troubleshooter will solve the Microsoft store error. If the error persists, proceed to the next method below. 

 

 

3. Reset the Windows Store Cache. 

If you have ever cleared up your browsing history, you’ve most likely come across an option of ‘Cached files.’ Cached files are temporary data files that help programs load faster. Like browsers, apps maintain their own cache, but unfortunately, cached files can sometimes cause errors. 

A corrupted cache can also cause the error 0x8013153B when you try to open the Microsoft Store, which is why resetting the Windows Store cache is essential. 

To reset the Windows Store cache, follow the steps mentioned below:

1. Type Command Prompt in the search bar and click on Run as administrator to run Command Prompt with administrative privileges. 
2. Type the command mentioned below in the elevated Command Prompt and hit Enter to execute it. 

wsreset.exe

 

3. Once the process is complete, restart your PC and see if the error is resolved. 

Apart from solving the Microsoft store error, clearing the Windows Store cache will also help enhance the program’s overall performance. 

 

 

4. Delete the Temp Folder. 

As the name suggests, a temp folder is where an app stores its temporary files and folders. Unfortunately, these folders can get corrupted and cause several errors in the system. Since temp folders contain temporary files, it is safe to delete them. 

To delete the temp folder in your PC, follow the steps mentioned below:

1. Open File Explorer and go to Local Disk (C:).
2. Select Windows from the list of folders on the screen and click on the Temp folder. 
3. Choose the Continue option at the User Account Control (UAC) prompt.
4. Select all the files in the folder and right-click on an item. 

 

5. Select Delete to delete the files in the folder. 
6. Once done, restart your PC and check if doing so solved the error. 

Hopefully, deleting the ‘Temp’ folder will solve the 0x8013153B error. If the issue is still not resolved, proceed to the next method below.

 

 

5. Enable Microsoft Store Apps from the For Developers tab. 

If you have been experiencing the 0x8013153B error after installing an app in APK format on your PC, you need to delete the app. The apps that are not approved by Microsoft can stop you from using the Microsoft Store. 

A simple solution to this problem is enabling the ‘Microsoft Store Apps’ from the ‘For Developers’ tab. Doing so will allow the Microsoft Store to start with or without uncertified apps. 

Here is how you can enable the ‘Microsoft Store Apps’ option from the ‘For Developers’ tab:

1. Press Windows + R keys simultaneously to open a Run dialogue box.
2. Type’ ms-settings:windowsupdate‘ in the Run dialogue box and click OK. 

 

3. Select For Developers from the left panel and click on Microsoft Store Apps to install apps from the Microsoft Store on your PC. 
4. Once done, reboot your PC and check if doing so resolved the error. 

If a sideloaded app was causing the error, performing the steps mentioned above will fix the issue. If you are still facing the error 0x8013153B when opening the Microsoft Store, see the next method. 

 

 

6. Re-register the Microsoft Store. 

The 0x8013153B error is often caused because of issues in the registration of the Microsoft Store. You can fix this issue by re-registering the Microsoft Store application. Re-registering the Microsoft Store application is another form of resetting the app. 

To re-register the Microsoft Store application, follow the steps mentioned below:

1. Press Windows + X keys simultaneously and click on Windows PowerShell (Admin) to launch PowerShell with administrative privileges. 
2. In the PowerShell window, type the command mentioned below and hit Enter to execute it. 

Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

 

3. Once the process is complete, restart your PC and check doing so resolved the issue. 

Hopefully, re-registering the Windows Store app will fix the error. Doing so will not damage your app’s data, so it is safe to follow. 

 

 

7. Enter Airplane Mode. 

If you have been facing this error on a Windows 10 Phone model, you can take advantage of the Airplane mode to fix the issue. Some users have reported that entering into Airplane mode while the Windows Store is loading has helped them fix the error. 

Here is how you can do it too:

1. Open the Microsoft Store app on your phone. 
2. While the store is loading, delete the tab. 
3. Go to the Settings of your phone and turn on the Airplane mode. 
4. Open the Microsoft Store app again and when the app is loading, close it. 
5. Now turn off the Airplane mode and open up the Microsoft Store again. 

Hopefully, doing so will solve the error on your phone. 

This wraps up our guide on how to fix error 0x8013153B When Opening Microsoft Store. We hope our solutions helped solve the issue on your PC. We have also discussed the Microsoft Store Error 0x80D03805 in our previous post. Don’t forget to check that out if you have been facing the error 0x80D03805. In case of queries, please let us know in the comment section down below. 

 

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