Are you greeted with an error code 0x80090318 when accessing the iTunes Store using the iTunes app on your computer?
The error code 0x80090318 on iTunes indicates that iTunes may have problems accessing your computer’s network connection, or your actual network connection is having issues at the moment.
Several users have also reported that they are experiencing the issue even when their internet connection typically works with other applications and websites.
To resolve this problem, we are going to show you a few tips and tricks that you can easily follow to try and fix the error code 0x80090318 when accessing the iTunes store on the application.
Let’s get started!
- 1. Restart Your Computer.
- 2. Check Your Internet Connection.
- 3. Flush Your DNS Cache and Renew IP.
- 4. Reset Winsock Data.
- 5. Reinstall iTunes on Your Computer.
1. Restart Your Computer.
The first thing that you should do when having issues with the iTunes program (as well as any other programs) on your computer is to restart it.
It is possible that your operating system did not load properly for the first time, or it encountered a temporary glitch during runtime.
To restart your computer, follow the steps below.
- On your computer, press on the Windows Key to open the Start Menu.
- After that, click on the Power button and click on Shutdown to turn off your computer.
- Now, after turning off your computer, unplug your computer’s power cable and press on the Power button for a few seconds to ensure that the current on the motherboard’s capacitors is fully discharged.
- Lastly, plug in the power cable on your computer and start it up like you usually would.
Now, go back into the iTunes application and try accessing the iTunes Store to see if the error code 0x80090318 would still occur on your computer.
On the other hand, if you are still having issues after restarting your computer, you can check out the next method below to try and fix the problem with iTunes.
2. Check Your Internet Connection.
Since the error code flashing on iTunes is related to a network connection issue, your internet connection may be experiencing problems that make it hard for iTunes to establish a connection with its servers.
To verify this, you can run a speed test on your computer to see if your internet connection reaches the correct internet speed bandwidth indicated on your monthly subscription plan. You can use a third-party website like Fast.com (provided by Netflix), which accurately measures your network connection upload and download speed.
Now, if the speed test result comes out slow or not even close to the indicated speed bandwidth by your ISP (Internet Service Provider), you can try restarting your router. To do this, locate the power cable from your router, which is usually located at the back and unplug it. After that, wait for at least 10-15 seconds, then plug in the power cable back to your router to start it normally.
After restarting your router, perform another speed test to verify if the issue is already fixed.
However, if you are still experiencing network connection issues, you should contact your Internet Service Provider to report the issue with their internet service.
3. Flush Your DNS Cache and Renew IP.
If your DNS cache storage is almost full on your computer, it can cause network inconsistency, which affects the communication between iTunes and it’s external servers. This, as a result, can cause the error code 0x80090319 with the iTunes application.
Ideally, the best way to go about to fix this is to flush your DNS cache to clear all the unnecessary cached data stored on your computer.
The steps below will guide you through the process:
- On your computer, press on the Windows Key + S and search for Command Prompt.
- After that, click on Run as Administrator to launch the Command Prompt with administrative privileges.
- Next, inside the Command Prompt type ipconfig /flushdns and hit Enter.
- Lastly, type ipconfig /renew and hit Enter.
Now, exit the Command Prompt and try accessing the iTunes store using the application to see if the error code 0x80090318 would still occur on your computer.
4. Reset Winsock Data.
Winsock is a key component of the Windows operating system that is tasked for controlling how Windows applications like iTunes access the internet connection on your computer.
Since the error code on iTunes is related to a network connection issue, it is possible to fix it by resetting the Winsock data.
To do this, you can follow the detailed guide below:
- On your computer, press on Windows Key + S and search for Command Prompt.
- Next, click on Run as an Administrator to launch the Command Prompt with administrative privileges.
- Lastly, type netsh winsock reset and hit Enter to start resetting your Winsock Data.
After that, restart your computer and try opening the iTunes store using the application to see if the issue would still occur on your computer.
On the other hand, if the error code 0x80090318 is still showing when you access the iTunes store, you can try to reinstall the iTunes application.
5. Reinstall iTunes on Your Computer.
If you are having problems running the iTunes application on your computer, then it is possible that the application files installed on your computer got corrupted during use or while updating the program.
In such a case, it is best that you just reinstall the program to ensure that you have a fresh and working copy of iTunes.
To reinstall iTunes on your computer, follow the steps below to guide you through the process:
- On your computer, press on the Windows Key + S and search for the Control Panel.
- After that, click on Open to launch it.
- Now, inside the Control Panel, click on Uninstall a Program.
- Lastly, right-click on all iTunes related software and select Uninstall.
Next, head over to Apple’s iTunes page to re-download iTunes and follow the on-screen prompts to complete the installation.
After reinstalling iTunes, launch the program and try accessing the web store to see if the error code 0x80090318 would still occur.
This ends our guide on how to fix the error code 0x80090318 when accessing the iTunes store website. If you discovered any other methods that can help others in fixing this kind of issue with iTunes, kindly share it in the comment section below, and we would be glad to give you credit once we update this article. 😀
If this guide helped you, please share it. 🙂