How to Fix the Error Code 0x803f8001 on Xbox

Do you see an error code 0x803f8001 on Xbox? 

Xbox is one of the most popular home consoles in the market next to Playstation. It was developed by Microsoft and has gained a large share of the market recently with the release of Xbox Series X. 

Despite being one of the leading console brands, Xbox is not perfect. Besides its design imperfections, errors can also occur on the console. 

Similar to any device, the Xbox gives out error codes whenever it encounters a problem. 

This is a must-have feature on any system as it makes the troubleshooting of issues easier. Without error codes, you’ll have difficulty figuring out what’s wrong with your console, and troubleshooting will surely take time. 

One of the error codes that you’ll encounter on the Xbox is the 0x803f8001. This issue occurs while launching an app or game on your console. 

Based on what we know, the error code 0x803f8001 on Xbox is caused by an outage on Xbox’s servers. However, it can also be due to corrupted game files, outdated systems, or improper device configurations. 

Today, we will show you what to do if you encounter the error code 0x803f8001 on your Xbox. 

Let’s get started!

1. Check for Outages. 

As we’ve mentioned above, the error code 0x803f8001 on Xbox is usually due to server outages on the platform. If you’re accessing an online game, it is likely that Xbox’s services are experiencing technical issues at the moment. 

To confirm this, visit Xbox’s dedicated status page and check if there are ongoing problems. 

error code 0x803f8001 on Xbox

Sadly, server-related issues can’t be resolved on your end. This means that the only thing you can do if the servers are not working is to wait. On the other hand, you can proceed to the next solution below if Xbox’s servers are up and running. 

2. Restart Your Console. 

While this might look like a very basic process, restarting your console is one of the most effective ways to fix minor issues with your games and apps. This allows your Xbox to reload its resources and eliminate temporary bugs and glitches. 

Check out the steps below to restart your Xbox: 

  1. Access the Power Center by holding the Xbox button on your controller. 
  2. Next, select the Restart Console option from the context menu. 
  3. Finally, click Restart again to confirm your action. 
Restart Xbox

Once done, go back to the app or game you want to access and check if the problem is solved. 

3. Check Your Network Connection. 

If you’re accessing an online game or app and the error code 0x803f8001 occurs, it might indicate an issue with your network. To confirm this perform a test using to measure your network’s upload and download bandwidth. 

Speed Test

If the test indicates a problem with your network, reboot your router or modem to re-establish the connection with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it. 

Restart Router

Re-run the test afterward to check if the problem is solved. If not, contact your ISP and ask them to fix the issue. 

4. Check Your User Account. 

The error code 0x803f8001 on Xbox might just be a simple sign-in issue on your account. If multiple users are using your console, check the account that is currently logged in. The account that owns the game might not be active, which explains the issue. 

To address this, log in to the account you’ve used to purchase the game or app. Once done, the error code 0x803f8001 should be resolved. 

5. Update Your Xbox. 

The firmware of your Xbox might have an underlying issue that triggers the error code 0x803f8001. If this is the case, we suggest updating your system to the latest version possible to patch potential bugs and glitches. 

Here’s how you can update your Xbox: 

  1. First, press the Xbox button on your controller to open the guide. 
  2. Choose Profile & System > Settings > System.
  3. Lastly, go to Updates & Downloads and follow the prompts to install the update. 
error code 0x803f8001 on Xbox

Go back to the game you want to play afterward to check if the problem is solved. 

6. Update Your Game. 

If you can’t launch an app or game on your Xbox, it might also be due to corrupted or broken installation files. To rule this out, check if there are pending updates for your app and install them. 

Check out the steps below to update your games and apps on Xbox: 

  1. On your main screen, highlight the game or app you want to update and go to More Options
  2. After that, choose Manage Game & Add-Ons
error code 0x803f8001 on Xbox
  1. Next, access the Updates tab. 
  2. Finally, click the Update All option and follow the prompts. 
error code 0x803f8001 on Xbox

Relaunch the game on your console afterward to check if the error code still occurs. 

7. Reinstall the Game. 

If the update does not work, the last option you have is to reinstall the game on your console. This should ensure that you have the latest working copy of the game installed and there are no missing or corrupted files on your storage. 

See the guide below to delete games on your Xbox: 

  1. First, go to the main screen of your console. 
  2. Now, locate the game you want to remove and highlight it. 
  3. Go to More Options afterward and click on Manage Game & Add-Ons
  4. Lastly, click on Uninstall All in the side menu. 
error code 0x803f8001 on Xbox

Reinstall the game on your console afterward and see if the error code 0x803f8001 is solved. 

That ends our guide for fixing the error code 0x803f8001 on your Xbox. If you have other concerns, please drop a comment below, and we’ll get back to you as soon as possible. 

If this guide helped you, please share it. 🙂


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter)

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