Encountering an ‘Error uploading your videos. Please try again’ message while uploading a video on LinkedIn?
Since LinkedIn introduced the ability to upload videos on its platform in 2017, it has been used by many businesses for marketing. After a year, the native video support has generated over 300 million impressions on the platform.
However, users are encountering issues when uploading videos on LinkedIn. Most of the time, the problem is caused by video formats that are not supported on the platform or video file size exceeding 5 GB.
With this, we’ve decided to make a guide on how to fix the issue on LinkedIn when uploading videos.
Before doing anything on your side, try checking the status of LinkedIn’s servers first. Use third-party sites like Downdetector, which displays the current status of servers and the problems it encountered for the past 24 hours.
Now, let’s begin with the actual solutions!
- 1. Re-Login to Your LinkedIn Account.
- 2. Check If Video Meet LinkedIn’s Requirements.
- 3. Disable Browser Extensions.
- 4. Turn Off VPN.
- 5. Try A Different Browser.
- 6. Check and Reset Your Internet.
- 7. Clear Your Browser’s Cache and Cookies.
- 8. Try Hunter.io.
- 9. Reach Out to LinkedIn’s Support.
1. Re-Login to Your LinkedIn Account.
If LinkedIn is not acting right, the first thing that you should do is to sign out of your account and log back in. This way, your account data would be refreshed, and a proper connection with LinkedIn’s servers can be re-established.
For desktop users, check out the steps below to guide you in the process:
- First, click on your profile from the navigation bar at the top of your screen.
- After that, tap on the Sign Out button.
- Lastly, hit the Sign In button and enter your account credentials. Click the Sign In button again afterward to access your account.
On the other hand, if you are using an iOS or Android device, follow the steps below:
- On LinkedIn’s main page, tap on your Profile.
- After that, hit the Settings button.
- Now, tap on Sign Out.
- Finally, enter your account information and tap the Sign In button to access your account.
Once done, try uploading the video again to see if the problem with video uploads on LinkedIn is already fixed.
2. Check If Video Meet LinkedIn’s Requirements.
The most common cause of encountering errors while uploading videos is that it doesn’t meet LinkedIn’s video requirements. To upload a video on LinkedIn, it needs to have a file size not exceeding 5 GB. On top of that, it needs to have the correct video formats that LinkedIn is supporting.
If you are using your computer, you can upload a video by doing the following:
- First, open your LinkedIn account using your browser.
- Now, on the main page, click the Video button under the ‘Start a Post’ tab.
- Finally, select the video that you want to upload, then follow the on-screen prompts to proceed with the upload.
For users on iOS and Android, you can upload a video on LinkedIn by doing the following:
- First, tap on the Post button on the bottom navigation bar.
- After that, tap on ‘Take a Video’.
- Finally, tap on the Record button to start capturing a video. You can also tap the Album button if you prefer to upload a video that is locally stored on your device.
Now, wait for the process to complete to check if the error message would still appear while uploading the video.
However, if the ‘Error uploading your video. Please try again’ message still appears on LinkedIn, head down below, and try the next method.
3. Disable Browser Extensions.
Browser extensions are small programs installed on your browser that add functionality to certain websites. However, if you are using browser extensions that are dedicated to a specific site only, it can cause problems when it is enabled while visiting other websites.
Try to disable your browser extensions that are not meant to be used on LinkedIn while uploading videos.
- First, press ALT + E on your keyboard, followed by the S key to open Settings on your browser.
- Next, click on Extensions from the side menu to see all of your browser extensions.
- Finally, disable all the browser extensions that are not related to LinkedIn.
Restart your browser after disabling your extensions. Now, try uploading another video on LinkedIn to see if the problem is already fixed.
4. Turn Off VPN.
VPN services are great for making sure that your data is safe and secured online. It works by redirecting your traffic to servers away from your location and masks your IP address with a dummy one.
While VPNs make your connection secure, it can also cause instability on your network. Since VPN services change your IP address randomly, a proper connection between your browser and LinkedIn’s server can’t be established.
To fix this, try to disable your VPN while uploading videos on LinkedIn.
5. Try A Different Browser.
Internet browsers use render engines to interpret codes written on websites and display them on your screen. However, these engines do not work the same way with one another and can cause incompatibility on some websites.
This means that some browsers would be able to load a certain website without any problems, but another browser would not.
To rule out this scenario, try using another browser when uploading a video on LinkedIn. Preferably, use popular browsers such as Chrome, Firefox, and Opera, which are likely to be optimized by web developers.
6. Check and Reset Your Internet.
When uploading videos on any platform, it requires a stable connection to complete the process without any problems. If you are encountering error messages when uploading a video on LinkedIn, it can indicate that your network connection is running slow or unstable.
Run a speed test using Fast.com to confirm if the problem is within your internet connection. It is a third-party website that measures your network’s upload and download speed bandwidth.
If your network is indeed the problem, you can try fixing it by restarting your router. First, unplug your router’s power cable from the wall outlet to turn it off. Now, allow your router to rest for 5 to 10 seconds before plugging it back in.
Once your router has restarted, run another speed test to check if the problem is already fixed. If your internet connection continues to encounter problems, contact your ISP and let them know about the issue.
7. Clear Your Browser’s Cache and Cookies.
Browsing cache and cookies are temporary data stored on your computer locally to help improve the performance of your browser. Over time, this data accumulates and could get corrupted.
In this case, instead of boosting the performance of your browser, it actually slows it down since it is now harder to load. To fix this, simply clear your browser’s data.
- On your browser, press CTRL + H on your keyboard to open the History tab.
- After that, click on Clear Browsing Data.
- Now, click on the checkbox for ‘Cookies and Other Site Data’ and ‘Cached Images and Files’ to include them in the clearing process.
- Finally, change the Time Range to ‘All Time’ before clicking the Clear Data button.
After clearing your browsing data, go back to LinkedIn, and try uploading the video once again.
8. Try Hunter.io.
If you use cold emailing to generate potential business partnerships with other brands or businesses, try using Hunter.io.
Hunter.io is a browser extension that is effective in searching for the contact information of individuals or businesses given a specific domain. It has a search function that allows you to enter a company site or domain and gives you information about individuals who run that company, including their name, contact information, and position.
Generate fruitful business partnerships for your business using Hunter.io!
9. Reach Out to LinkedIn’s Support.
If none of the steps above worked out for you, then consider asking LinkedIn for help.
Try to visit their help center where you would find useful articles on how to address certain problems on their platform. On top of that, you can also contact their support team from there to voice out your concerns. Be sure to include important details when asking for help like your account information, the browser you are using, and the information regarding the video you are uploading.
This brings us to the end of our guide. If you know other ways on how to fix the ‘Error uploading your video. Please try again’ message on LinkedIn, let us know in the comment section. We would give you credit for the solution once we’ve updated this article.
If this guide helped you, please share it. 🙂