Do you find yourself attempting to browse the internet but instead receive a DNS_PROBE_FINISHED_BAD_CONFIG error?

No matter if you have a decent or poor internet connection, there is no escaping the DNS_PROBE_FINISHED_BAD_CONFIG error. This error happens when your internet is behaving weirdly, or most commonly when your web browser is acting up.

The error is mostly encountered when using Google Chrome but can also occur in other browsers, such as Firefox or Edge. The error can also occur on all sorts of devices, which include Androids, Windows devices, and Macs. 

 

DNS_PROBE_FINISHED_BAD_CONFIG error

 

As you would expect, this error is quite common as other people have reported their encounters with it too.

Luckily, this error is easily fixable. Today we are going to show you how to fix the DNS_PROBE_FINISHED_BAD_CONFIG error on your device. 🙂

Let us begin!

 

 

1. Running the Windows Troubleshooter.

Windows Troubleshooter is a useful tool when troubleshooting errors on Windows. It can find errors with most Windows applications and services, and as well as 3rd party software.

Within the Windows Troubleshooter, there is an option to troubleshoot your internet connection. This troubleshooter will look for errors in your internet connection. If it finds any, it will then fix them for you. Potentially this will fix the DNS_PROBE_FINISHED_BAD_CONFIG error!

If you are not on Windows, then skip to Method 2 below.

To run the Windows Troubleshooter on your internet connection, follow the following steps below:

  1. First, press Windows Key + R on your computer. This will bring up the Run Dialogue.
  2. Then, type in ‘control.exe /name Microsoft.Troubleshooting’ and press the Enter key (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Now you should see the Windows Troubleshooter on your screen. Beneath Get up and running, you should see Internet Connections. Simply click on Internet Connections. Then, click on Run the troubleshooter.

DNS_PROBE_FINISHED_BAD_CONFIG error

 

Note ⚠️

If you are on Windows 7 or Windows 8, then you should see Network and Internet. Click on Network and Internet, then click on Internet Connections. Now the troubleshooter window should appear.

 

Once the Windows Internet Connections Troubleshooter is open, run it. When the troubleshooter finishes running, it will tell you whether or not it was successful in fixing any internet connection problems.

If it found any errors and fixed them, then attempt to browse the internet again.

 

 

2. Restarting Your Router.

An easy possible fix is restarting your router. If the error has to do with your router, then this will do the trick.

To restart your router, either press the power button on it to turn it off or unplug the power cord. Next, wait roughly 10-15 seconds. Then, turn your router back on.

Once your router has booted back up, try to browse the internet again on your device. If you still are receiving the DNS_PROBE_FINISHED_BAD_CONFIG error, then continue to the next step.

 

 

3. Clear Your Web Browsers Cache.

Your web browser caches websites to help speed up the performance of browsing the web. That way when you visit websites you already have visited, it doesn’t have to reload the entire web page again. Data cached consists of images and individual CSS (Cascading Style Sheet) elements of a web page, for instance.

However, sometimes this cached data can cause issues and prevent you from browsing the internet. Therefore, we should try clearing your browser’s cache.

If you are on Google Chrome, then check out this method from a previous article from us. In that method, we show you how to clear your browser’s cache on Google Chrome.

If you are on a different browser, such as Firefox, then try googling how to clear the cache of your particular web browser. However, this error is most common on Google Chrome.

After clearing your browser’s cache, try browsing the internet again.

 

 

4. Disable Specific Web Browser Extensions.

Some of us get tired of seeing advertisements on web pages and/or inappropriate words. If you are one of those people, then chances are you have installed web browser extensions to enhance your browsing experience.

While these types of extensions are a nice addition, they can also contribute to errors happening when browsing the internet.

If you are on Google Chrome, then go to ‘chrome://extensions/’ to turn off and on your installed browser extensions. Try disabling each extension one by one, then browse the internet to see if the error persists.

 

DNS_PROBE_FINISHED_BAD_CONFIG error

 

If you are not on Google Chrome, then google how to disable browser extensions for your current web browser.

Once you’ve determined the extension at fault, then remove the extension.

 

 

5. Refreshing Your IP Address.

The reason for the error may have to do with your IP address being invalid on your computer. For instance, if you have a dynamic IP address, then potentially your IP address is different currently from what is stored on your computer.

Therefore, we should try refreshing our IP address on our computer.

Here’s how you can refresh your IP address on both Windows and Mac:

If You Are on Windows

  1. First, press Windows Key + R on your computer. This will bring up the Run Dialogue.
  2. Then, type in ‘cmd’ and press the Enter key (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once Windows Command Prompt launches, type in the following commands and press the Enter key:

ipconfig /release
ipconfig /renew

 

Now that you have refreshed your computer’s IP address on Windows, try to browse the internet again.


If You Are on Mac

  1. On Mac, go to the top left and click on the Apple Logo.
  2. Then, click on System Preferences… (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once System Preferences launches, go to Network and select your Connected internet connection.

4. Then, press the Advanced button at the bottom right.

DNS_PROBE_FINISHED_BAD_CONFIG error

 

5. Next, click on TCP/IP and click on the Renew DHCP Lease button.

DNS_PROBE_FINISHED_BAD_CONFIG error

 

After renewing the DHCP lease, your IP address should be refreshed on Mac. Now try to browse the internet again.

 

 

6. Flush the DNS Cache.

The DNS cache consists of files that contain records of all visits to websites and other internet domains. The DNS cache is managed by the operating system.

Perhaps your IP address is valid on your computer but your DNS cache is corrupted. This would then be the reason for the error.

So let’s try flushing the DNS cache! 🙂

To refresh the DNS cache on both Windows and Mac, follow the following steps below:

If You Are on Windows

  1. First, press Windows Key + R on your computer. This will bring up the Run Dialogue.
  2. Then, type in ‘cmd’ and press the Enter key (as shown below).

 

3. Once Windows Command Prompt launches, type in the following command and press the Enter key:

ipconfig /flushdns

 

After typing in that command, your DNS cache will be flushed. Now attempt to browse the internet again.


If You Are on Mac

  1. On Mac, press Command Key + Space. This will bring up the Spotlight Search.
  2. Then, type in ‘Terminal’ and press the Enter key (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once Terminal launches, type in the following command and press the Enter key:

sudo killall -HUP mDNSResponder

 

Now your DNS cache should be flushed on Mac. You may now try to browse the internet again.

 

 

7. Resetting TCP/IP to Default.

The reason for the error may have to do with your IP address being invalid on your computer. For instance, if you have a dynamic IP address, then chances are your IP address is different from what is stored on your computer currently.

Therefore, we should try refreshing our IP address on our computer.

Here’s how you can refresh your IP address on both Windows and Mac:

If You Are on Windows

  1. First, press Windows Key + R on your computer. This will bring up the Run Dialogue.
  2. Then, type in ‘cmd’ and press the Enter key (as shown below).

 

3. Once Windows Command Prompt launches, type in the following commands and press the Enter key:

netsh int ip reset
netsh winsock reset catalog

 

Now your TCP/IP should be reset back to their original values. Now see if the error still persists.


If You Are on Mac

  1. On Mac, go to the top left and click on the Apple Logo.
  2. Then, click on System Preferences… (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once System Preferences launches, go to Network and select your Connected internet connection.

4. Then, press the Advanced button at the bottom right.

DNS_PROBE_FINISHED_BAD_CONFIG error

 

5. Next, click on TCP/IP and click on the Renew DHCP Lease button.

DNS_PROBE_FINISHED_BAD_CONFIG error

 

Doing this will also refresh your IP address on Mac. Now that your TCP/IP has been reset, see if the error still persists.

 

 

8. Change the DNS Servers.

Possibly the current DNS servers our computer is attempting to access are invalid. While unlikely, it is even a possibility that another application or service running in the past may have edited the DNS servers.

Thus, we should try changing the DNS servers our computer is using to a different value. This might resolve the error! 😀

Here’s how you can change your DNS servers on both Windows and Mac:

If You Are on Windows

  1. First, press Windows Key + R on your computer. This will bring up the Run Dialogue.
  2. Then, type in ‘ncpa.cpl’ and press the Enter key (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once Network Connections launches, find your network connection device and Right-Click it.

4. Then, click on Properties. Now scroll down and click on Internet Protocol Version 4 (TCP/IPv4). Next, click on the Properties button.

 

5. A window should then appear. Check Use the following IP addresses for the DNS servers and type in the following:

Preferred DNS server: 8.8.8.8
Preferred DNS server: 8.8.4.4

 

After typing in those numbers, you may now exit the window. If the DNS_PROBE_FINISHED_BAD_CONFIG error is still being thrown, then proceed to the last step.


If You Are on Mac

  1. On Mac, go to the top left and click on the Apple Logo.
  2. Then, click on System Preferences… (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once System Preferences launches, go to Network and select your Connected internet connection.

4. Then, press the Advanced button at the bottom right.

 

5. Next, click on DNS and click on the + button at the bottom of the DNS Servers list. Then type in the following:

8.8.8.8
8.8.4.4

 

Once you have applied the new DNS servers, you may now exit the System Preferences application. Now check to see if the error still persists.

 

 

9. Update Your Network Drivers.

If you have tried every other method in this article and you still receive the DNS_PROBE_FINISHED_BAD_CONFIG error, then maybe your Network Drivers are out-of-date.

Therefore, you should update your Network Drivers to the latest version. Thankfully, this is an easy task to do on Windows!

If you are on a Mac, then Apple handles this stuff automatically for you. But if you are on Windows, then you might have to do it manually. To learn how to update your Network Drivers, check out this method from a previous guide from us. 😀

 

 

10. Temporarily Disable Your Antivirus.

When on a Mac, it might seem unnecessary to use an antivirus as Macs have a reputation of being ‘unhackable’. Well, quite frankly, this isn’t true and viruses still do occur on Macs.

However, on Windows, it is a whole different story. Windows has a reputation for being very hackable.

So if you use an antivirus on your device, chances are it is interfering with connecting to the internet.

In order to test this theory, we are going to temporarily disable our antivirus today to see if this is the problem for the DNS_PROBE_FINISHED_BAD_CONFIG error.

To disable your antivirus on Windows and Mac, simply follow the following steps below:

If You Are on Windows 10 and Use Windows Defender

  1. On your computer, press Windows Key + S. This will bring up the Search Dialogue.
  2. Then, type in ‘Windows Security’ and press the Enter key (as shown below).

 

3. Once Windows Defender opens, click on Virus & threat protection on the left side of the application.

4. Then, click on the button under Real-time protection to disable Windows Defender.

 

After disabling Windows Defender, see if the error still occurs.

If the error no longer occurs, then you may now re-enable Windows Defender. To re-enable it, follow the same method provided above. This time you will be re-enabling Windows Defender instead.


If You Are on Windows 7, 8, or 10, and Use Your Own Antivirus

  1. Go to the bottom right of your taskbar where the System Clock is located.
  2. Then, Right-Click your antivirus. From there you should see a Disable button.
  3. Now, click on the Disable button (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

The majority of antivirus software can be disabled this way. This includes Avast, AVG, Norton, ESET, and so forth. However, if your antivirus could not be disabled this way, then try googling how to disable your current antivirus.

Now try to browse the internet again. If the error no longer occurs, then you may now re-enable your antivirus. To re-enable it, follow the same method provided above. This time you will be re-enabling your antivirus instead.


If You Are on Mac

  1. On Mac, go to the top left and click on the Apple Logo.
  2. Then, click on System Preferences… (as shown below).

DNS_PROBE_FINISHED_BAD_CONFIG error

 

3. Once System Preferences launches, go to Users & Groups and select the Current User on the top left.

DNS_PROBE_FINISHED_BAD_CONFIG error

 

4. Then, press the Login Items tab at the top right. From here you can uncheck your Antivirus Software so it stops running when your Mac starts.

5. Lastly, restart your Mac. Your Antivirus Software should now no longer be running.

After you have successfully disabled your antivirus, you may now see if the error has gone away. If it has, then you may re-enable your antivirus on startup by following the same method provided above. This time you will make your antivirus run on startup instead.

This ends our guide on how to fix the ‘DNS_PROBE_FINISHED_BAD_CONFIG error’. Please share any other solutions you know of that were not mentioned in this article down in the comment section below! We will credit you for your feedback once we were to update this article again. If you still have questions, then leave a comment below! 😄

 

If this guide helped you, please share it. 🙂