How to Fix Network Error on ChatGPT

Can’t figure out why you encounter a network error on ChatGPT?

Artificial Intelligence or AI has been around since the 50s, but it was only until the late 2010s that people started taking advantage of it. Cortana, TensorFlow, and Google Cloud Machine Learning Engine are some of the most popular tech powered by AI.

However, ChatGPT has been making some noise recently, and many people are amazed at what it can do. 

ChatGPT is an extensive language model that can generate human-like sentences, paragraphs, articles, and more. While the program can already be accessed online, it’s still in BETA, which means errors can still occur from time to time. 

If you are reading this, we can assume that you keep encountering a network error on ChatGPT. 

To help you out, we’ve decided to make a guide on how to fix a network error on ChatGPT. 

Let’s get right into it!

1. Restart Your Browser. 

If you are experiencing issues accessing ChatGPT’s website, the first thing you should do is relaunch your browser. A temporary bug or glitch may have occurred during use, causing some sites to malfunction. 

Simply close all the tabs on your browser and relaunch the browser afterward. Try accessing ChatGPT to check if the problem is solved. 

You can also try using other browsers to access ChatGPT to see if the same issue occurs. 

2. Check ChatGPT Status. 

Since ChatGPT is an online platform, it relies on its servers to connect with users and deliver services. If you can’t access the website due to a network error, it might indicate a problem with the servers. 

To confirm this, you can visit ChatGPT’s dedicated status page to check the status of its services. 

ChatGPT Status

Unfortunately, server-related errors can’t be resolved on your end. 

If the servers are down, the best thing you can do is wait. On the other hand, you can head to the next solution if there’s nothing wrong with the servers. 

3. Restart Your Computer. 

You can also try restarting your computer if you encounter issues using ChatGPT. This should reload your network resources and eliminate temporary errors that may have occurred during runtime. 

Follow the steps below to restart your computer: 

  1. Press the Windows key on your keyboard to open the Start Menu
  2. After that, click on the Power Options tab. 
  3. Finally, choose Restart and wait for your system to reboot. 
Restart PC

Once done, go back to ChatGPT to check if the problem is solved. 

4. Avoid Requesting Long Responses. 

Being so popular and still on BETA, ChatGPT can encounter stability issues if many people are on the platform at the same time. To avoid issues, try to avoid requesting long responses from the chatbot. 

You can try limiting your query to 3-4 results by indicating it on the chat. You can also use follow-up questions instead of asking one big query at once. 

5. Check Your Network Connection. 

A slow or unstable internet connection could also cause ChatGPT to run into errors. Since it’s an online service, you’ll need a decent connection to use its features without encountering problems. 

To check if your network is the problem, run a test using Fast.com to measure its current upload and download bandwidth. 

network error on chatgpt

If the result indicates a problem with your network, power cycle your modem or router to re-establish the link with your ISP’s servers. Disconnect your router from the outlet and wait for at least five seconds before plugging it back in. 

Restart Router

Once done, perform another test to check if the problem is solved. If not, contact your provider and ask them to fix their service. 

6. Clear Browsing Data. 

Network errors on ChatGPT could also be due to corrupted browsing cache and data. These accumulate over time, which can cause issues with your browser. They can also get corrupted. 

Here’s how you can clear your data: 

  1. First, open your browser and access Settings
  2. After that, scroll down to Privacy and Security. Click on Clear Browsing Data
  3. On the next page, change the Time Range to All Time and check all the boxes. 
  4. Hit Clear Data afterward and wait for the process to complete. 
network error on chatgpt

Re-login to your account afterward and see if you’ll still encounter network errors on ChatGPT. 

7. Turn Off VPN. 

Virtual private networks are third-party services that protect your network and data from hackers, websites, and other harmful entities online. They work by filtering your activity through their servers and masking your IP address. 

However, this process can cause stability issues to your network, explaining why you encounter network errors on ChatGPT. 

To avoid problems, we recommend turning off your VPN before using the chatbot. 

PureVPN

On the other hand, you can also try using other VPNs like PureVPN if you prefer having protection while online. Unlike other VPNs, it works with most websites and keeps your connection fast and reliable. 

PureVPN also works with streaming platforms like Netflix, Disney+, and HBO Max. 

8. Wait It Out. 

As mentioned, ChatGPT is still in BETA and the platform is not yet stable. If you encounter issues with the chatbot, there’s a good chance that the developers are tweaking something and the problem should be resolved in a few hours. 

Try checking in again on the website after 2 to 3 hours to see if the same issue would occur on your end. Head to the next solution if you still encounter network errors. 

9. Contact Support. 

If none of the solutions above worked, the last thing you can do is seek help from the experts. 

Visit OpenAI’s Help Center and browse the other guides on their page. If you can’t find anything useful, the best thing to do is start a conversation by clicking on the message button in the lower right of your screen. 

network error on chatgpt

Provide all the necessary details on your report to help ChatGPT’s team assess the situation. 

That wraps up our guide on how to address network errors on ChatGPT. If you have questions, please let us know in the comment section, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂

Author

  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

    View all posts
Leave a Reply

Your email address will not be published. Required fields are marked *