It can be frustrating to find when your Instagram Story is not posting whenever you need it.
This is a common issue that has plagued several Instagram users who have recently reported that no matter how many times they hit the Retry button, the story doesn’t get uploaded. This then leads to losing the hard work that you’ve put into crafting such a video to nothing.
Some users have also reported that whenever they try to upload the Insta story, the background turns grey and a circle pops in the middle with an endless “Loading” at the bottom-corner that never finishes posting the story.
What’s even more infuriating is that you can’t also delete the story that you’re trying to post which makes it a sticky situation.
Rest assured, we’ve managed to identify a few solutions that we’ve found to have fixed the infamous “Instagram story not posting” issue for us, and this guide will help you step-by-step on how to do it too. 🙂
Without further ado, let’s jump right in!
TABLE OF CONTENTS
- Check With Instagram If This Is An Issue From Their Side
- Clear Your Cache (on Android)
- Restart Your Internet Connection
- Restart Your Instagram App
- It’s Those Damned Emojis!
- Check If There Any Pending Instagram App Updates
- Get In Touch With Instagram
How to Fix Instagram Story Not Posting: 7 Ways
1. Check With Instagram If This Is An Issue From Their Side.
Before proceeding on to the more hands-on methods in this guide, it’s worthwhile first to identify if the issue is from Instagram’s end and not your own. The most appropriate place to identify this is to head over to DownDetector and check if there are a significant number of reports for the Instagram Stories.
At the time of this writing, there are a couple of reports (21%) that surround the Instagram Stories which would mean the issue of the Instagram Story not posting is most likely being a critical problem for the Instagram dev team and one that is currently under works.
Another great place to obtain updates regarding Instagram’s end is to follow the Twitter #instagramdown hashtag and find out if the issue is being addressed. It’s a shame that Instagram doesn’t have their support page on Twitter, unlike Twitter themselves, where they are more transparent with us about the issues that are with the app.
Keep reading as the following methods which we will discuss more practical solutions.
2. Clear Your Cache (on Android)
If you’re on an Android device, then it has been suggested by a couple of users on Reddit and other forums that clearing the cache helps to fix the Instagram story not posting issue.
Although the steps to clear the app cache varies depending on which device you have, we have provided the steps for Samsung, Google and OnePlus devices below:
If you’re on a Samsung Device
- Go into your Settings app and then tap on Apps.
- Next, tap on Instagram.
- You will first want to make sure you hit the Force Stop option to stop it from running in the background. Then scroll down and tap on Storage.
- Now tap on the Clear Cache and Clear Data options which will effectively clear the cache and data which Instagram stores on your device.
If you’re on a Google Pixel device
- Open the Settings app on your Pixel and then tap on Apps & notifications.
- Next tap See all apps.
- From the list of your apps, you will want to look through the list and find Instagram. Tap on Instagram.
- Now, first, hit the Force Stop button to close the app from running in the background.
- Then tap on Storage.
- Lastly, tap on the Clear Cache and Clear Data options which will effectively clear the cache and data which Instagram stores on your device.
We’ve also provided for you the official video produced by Google here:
If you’re on OnePlus device
The steps are similar to that of Google Pixel devices since OnePlus is relatively stock Android. 🙂
Once you’re done, test again by logging back onto Instagram and then posting the Instagram story that hadn’t worked before.
3. Restart Your Internet Connection.
These days we often ignore the fact that it’s ever our internet connection’s fault although the issue can reside from that. One such situation is if your Internet connection has been experiencing fluctuations which can happen from time-to-time especially if you’re ISP is undergoing service maintenance.
Again this issue varies depending on the area and location you are currently residing in, and it may explain why the problem is not happening for others but only for you assuming it’s not an issue originating from Instagram’s end.
In such a case, what you can do is turn off your Wi-Fi router for at least 10-15 seconds and then turn it back on if you’re at home. If you’re on the move, try turning off your cellular data and then turn it back on again after a few seconds.
If you’re using a public Wi-Fi, try switching to a different Wi-Fi network and see if that fixes the problem.
4. Restart Your Instagram App.
This is perhaps one of the few workarounds which we have found to have worked personally for us especially if you’re using an Apple device since for an Apple device you don’t have the option to clear the cache or app data.
If you’re on an Apple device, then try force closing the app by swiping upwards from the bottom part of your screen and the holding in the middle until you see the app drawer. From there, swipe away Instagram or all your apps. Once done, reopen Instagram and test again.
If you’re on an Android device, the way to close an app varies between devices. On both Google Pixel and OnePlus devices, you will need to from swipe up from the bottom of the screen and hold in the middle of the screen (similar to that of Apple devices). Then swipe away the Instagram app or all your apps.
If you’re on Samsung, then tap on the menu button (three-line icon)
Next, find the Instagram app and then swipe it away to close it. You can also tap on the Close all option to close all of your apps at once.
Once again try to reopen Instagram and see if this does the trick.
5. It’s Those Damned Emojis! 💩
Thanks go to the multiple Redditors who identified this on a similar thread on this issue. Notably, the user was using a Samsung S7 device and found out that the Instagram story does not get posted whenever you use a GIF in one of your stories which for some weird reason bugs out the Instagram app.
Based on the comments, the users tried several videos, and they all managed to get posted when they were added without any GIFS until they added one into one video and the issue arose again.
A solution shared with this issue was when you’re done editing your Instagram story, hit Save and then exit Instagram Stories and proceed to discard the Instagram story (you won’t have to worry since you already saved it!). Next, go to Instagram Stories again and then time upload the Instagram Story via your Gallery through the saved photo/video you had done previously.
It may be a little tedious, but it is a surefire workaround.
Also, if you find that the Instagram app continually bugs out repeatedly non-stop, then try deleting the app and reinstalling it.
6. Check If There Any Pending Instagram App Updates.
The best chance of fixing this issue is to hope that Instagram does address the issue with an upcoming app update. If you’ve been putting away from app updates or if you’ve not gotten to it lately then perhaps there is a pending update waiting to be installed that may address the issue.
If you’re on an Apple device, go into your App Store, tap on your Apple profile icon from the App Store Today tab, and then under the Upcoming Updates section, you should find there if any app updates are pending for Instagram.
If you’re on Android, go into your Google Play Store app and then tap the Menu (three-line icon). Next, tap on My apps & games. Then look if Instagram has any update available in the list. If there is, tap on the Update button to begin installing the app update.
7. Get In Touch With Instagram.
This is not much of a solution, but it is one way to inform Instagram of the issue. It’s pretty simple to report a technical problem with the app as it can be done right from inside the app itself.
To locate the report button, go to your Instagram profile and tap on the Menu icon (the three-line icon). Then tap Settings (the cog icon).
Next, from here tap on Help and then tap on Report a Problem.
As Instagram suggests in their Help article, you will want to be specific with the issue by providing as much detail as possible such as what device and OS you’re on and how the Instagram story repeatedly happens whenever you try to post an Instagram story.
With the more of us reporting the issue, the sooner we’re able to get Instagram to work on the issue and get a patch released.
We hope that this guide has helped fix Instagram from not posting issue. If you have questions, please feel free to leave a comment below, and we will love to help you out. ❤
If this guide helped you, please share it. 🙂