How to Fix iPhone 11 Pro Max Wi-Fi Internet Issues

Are you having iPhone 11 Pro Max Wi-Fi Internet Issues these days?

In this time of crisis, it is crucial that you stay connected to the internet. Vital information and updates about your community are being posted online. Good thing that you have a Wi-Fi internet at home. With it, you can still work even if your community is on lockdown due to COVID-19.

You might be using your Mac for work-related tasks but your iPhone 11 Pro Max helps you with managing it. May it be checking emails, scheduling online meetings, or video conferencing, your smartphone can do more. But what if your Wi-Fi internet connection on your iPhone 11 Pro Max keeps on dropping?

That will be the question that we will answer for you today.

We are going to discuss what causes this issue on your iPhone. With those factors defined, we will include how to resolve each cause.

Hopefully, by the end of this guide, you will know how to fix your iPhone 11 Pro Max Wi-Fi internet issues.

Let’s get started!

• 1. Power Cycle Your Devices
• 2. Avoid Signal Interference
• 3. Isolate Device Problem
• 4. Remove Network Services Conflict
• 5. Remove Settings Conflict
• 6. Update iOS to Latest Version
• 7. Forget Wi-Fi Network Profile
• 8. Reset Network Settings
• 9. Factory Reset your iPhone
• 10. Restore iPhone in Recovery Mode
• 11. Get Professional Help

 

1. Power Cycle Your Devices.

Electronic devices such as your internet modem or Wi-Fi router tends to overload with tasks if it runs for a long time. This is because of the limited hardware resources that manufacturers use on this device.

Of course, your iPhone 11 Pro Max is not an exemption. But the most common fix for this is to power cycle your devices.

Here’s how you can do a power cycle in proper sequence:

1. First, turn off your internet modem and Wi-Fi router (if you have one) using their respective power buttons. If you can’t find it, just unplug it from the power outlet.
2. Then, go to the Settings of your iPhone, tap on Wi-Fi, and toggle the Wi-Fi button to turn it off.

 

 

3. Now, go back to the Settings, tap on General and then tap Shutdown. Drag the Slide to Power Off button to the right to proceed.

 

 

4. Next, power back on your modem and wait for the internet LED light to blink green.
5. After that, power back on your Wi-Fi router (if you have one) and wait for the Wi-Fi LED light to blink green.
6. Then, turn back on your iPhone 11 Pro Max by pressing the Side button.
7. Finally, go back to the Settings, tap on Wi-Fi, and toggle the Wi-Fi button to enable it.

Now that your network devices, including your iPhone, have been power cycled, it has been offloaded.

We assume that your iPhone already has the Wi-Fi profile setup so it will automatically connect. That being said, you should not encounter any more issues with the Wi-Fi service.

 

 

2. Avoid Signal Interference.

Signal interference will cause an intermittent connection to your Wi-Fi. There are 2 common forms of interference that could affect your signal stability. One of them is called frequency interference.

This happens when you have devices that emit similar frequency as your Wi-Fi such as microwave ovens, cordless phones, and power sources. To avoid frequent disconnection, place your Wi-Fi devices away from these.

Another form of interference is called physical interference. Wi-Fi signals will drop because of obstacles like thick wood, concrete, bricks, glass mirror, or metal surfaces.

So make sure that you place your Wi-Fi router in a high place to avoid these. This will help your Wi-Fi router to propagate the signal better to avoid frequent disconnection.

 

 

3. Isolate Device Problem.

At this point, you still don’t know if the problem lies on your Wi-Fi network device or iPhone 11 Pro Max. For basic isolation of this issue, connect to another Wi-Fi internet source.

In the past, you could just test it on the Wi-Fi of coffee shops and restaurants. But since we are on lockdown, ask permission from your neighbors if you can test your iPhone there. If it still doesn’t connect, proceed to Method 4 for iPhone troubleshooting.

But if your iPhone was able to connect, there might be something wrong with your Wi-Fi network modem.

To test if you have a stable internet connection, you can use a web-based ping test tool and bandwidth test tool. If the test results are below your internet specifications, contact your internet service provider to report the problem.

 

 

4. Remove Network Services Conflict.

Other network services on your iPhone such as Cellular data, Bluetooth, or Personal Hotspot might interfere with your Wi-Fi. There is a way to disable it all together so to remove the conflict.

To do that, go to the iPhone Settings and toggle the Airplane Mode button to enable it. After that, toggle the button again to disable it and you can turn back on the Wi-Fi service without the other services.

 

 

 

Another conflict that might interfere with your Wi-Fi connection is your VPN or Virtual Private Network service.

This is usually a third-party app service so you can tunnel a connection to your office local network.

If you are not using this service, disable it while using your Wi-Fi service on your iPhone.

 

 

5. Remove Settings Conflict.

There is a temporary workaround that has been tried by other iPhone users. It is not clear why these certain settings in your iPhone are having a conflict with your Wi-Fi service.

One possible reason is that bugs are causing this to happen. Sometimes, bugs are not fixed on time and one way to avoid it is to disable the glitchy settings.

Here’s how you can do it:

1. Go ahead and open the Settings of your iPhone 11 Pro Max.
2. Then, tap on the Privacy option, then Location Services, and then System Services.
3. On the list of services, toggle the Wi-Fi Networking button to disable it from location services.

 

 

4. Now, go back to Settings, and then tap on the Cellular option.
5. Finally, toggle on the Wi-Fi Assist button to disable the feature.

 

 

Having the buggy features of your iPhone disabled, you should be able to use Wi-Fi service with no issues.

If the bug fix is still unavailable, make sure to check out the next method.

 

 

6. Update iOS to Latest Version.

If features of your iPhone are not working correctly, it might be because of bugs in your iOS. This can happen because your iPhone is constantly being developed by Apple to enhance its features. The codes of the new features can sometimes affect the functionality of your device and thus bugs happen.

Now, the developers incorporate these bug fixes on the updated version of the iOS. To update your iOS to the latest version, just simply go to your iPhone Settings, tap on the General option, and then tap Software Update.

 

 

Follow the remaining instructions to complete the update process. If you encountered errors, learn more about what to do.

 

 

7. Forget Wi-Fi Network Profile.

Sometimes, the network connection profile on your iPhone gets corrupted. This can happen if your network administrator has made some changes with the Wi-Fi configuration. Also, if you made some changes to your iPhone as well, it can result in network authentication failure.

To fix this, you need to rebuild the Wi-Fi network profile on your iPhone.

Here’s how you can do it:

1. Go ahead and open the Settings of your iPhone 11 Pro Max.
2. Then, tap on the Wi-Fi option and then tap the ( i ) button next to the Wi-Fi profile name.
3. Now, tap the Forget This Network option and tap Forget.

 

 

4. Finally, find the Wi-Fi name, connect again, and type in the correct password.

After rebuilding your Wi-Fi network profile, you will no longer have iPhone 11 Pro Max Wi-Fi internet issues. Make sure to choose a unique Wi-Fi name so you would know that you are in the correct WI-Fi network.

Having the same name with other Wi-Fi networks can cause confusion to your iPhone and thus a frequent disconnection.

 

 

8. Reset Network Settings.

Data corruption can happen on the network setting level. This can happen when your network connection was improperly terminated. Situations like power interruptions or devices went off due to zero battery can cause this.

To fix it, you need to rebuild the network settings by resetting it to default values.

To do it, just go to the Settings of your iPhone, tap on General, and then the Reset option. Now tap on Reset Network Settings and you may be asked for your device passcode to proceed.

 

 

After doing this, all your network connection profiles will be removed. You will need to set up all your network connections including your Wi-Fi profile on your iPhone.

 

 

9. Factory Reset your iPhone.

The next level of data corruption is on the application level. This is when third-party applications or services are conflicting with your iPhone’s core functions. You don’t have control over the applications on your iPhone when it becomes buggy.

This happens when your apps cannot keep up with the updates of your iOS. The worst thing is if you don’t know which app is causing the glitch.

If app developers don’t have a bug fix, the only way to fix it is to reset your iPhone to the default factory settings.

But before doing this, make sure you backup your iPhone.

Once you’ve backed up, proceed to the reset process by going into your iPhone Settings, then General, and then tap Reset.

Then tap on Erase All Contents and Settings and provide your passcode if applicable.

 

 

 

 

10. Restore iPhone in Recovery Mode.

What if your iOS gets corrupted and is causing this Wi-Fi error to happen?

Sadly, this data corruption can happen especially if the iOS update fails or an error occurred during the process.

But the good thing is, you can fix this by doing a restore in the recovery mode using your computer. If you don’t have one, proceed to the last method and let the experts do this process for you.

Here’s how you can do it:

1. Go ahead and update your Mac or iTunes app to the latest version.
2. Then, connect your iPhone 11 Pro Max to your computer using the lightning USB cable.
3. Next, launch the Finder or iTunes app on your Mac or Windows computer.
4. Now on your iPhone 11 Pro Max, press and release immediately the Volume Up button, and then do the same with the Volume Down button. Then press and hold the Side Button until you see the recovery-mode screen.
5. After that, find your iPhone on your computer and click on the Restore option on the pop-up message screen.

 

 

6. If your device exits the recovery mode screen, wait for the download to complete and then repeat Step 4.
7. Finally, when the process is complete, set up your iPhone as new including your Wi-Fi network.

Now test your iPhone and connect it to your Wi-Fi connection. Give it more time and observe if your connection is still intermittent. When your Wi-Fi connection doesn’t have any issues anymore, you can opt to restore your data from backup.

 

 

11. Get Professional Help.

If the Wi-Fi on your iPhone is still having issues, you need to let the Apple-certified technicians check your unit. There is a chance that your unit has defective hardware. If you can, bring your unit to the nearest Apple Store for repair. Also, make sure you know about the warranty options for your device.

 

 

Now if your area is still on lockdown due to community quarantine, know the available support option in your country. If a courier can pick up and deliver your iPhone, you can opt to book an online repair appointment instead. And you would be able to track the repair progress online too.

 

 

And as we finish this article, we hope that you were able to learn how to fix your iPhone 11 Pro Max Wi-Fi internet issues.

With this, you can still fix these kinds of issues even if you are at home. If you have questions related to this topic, please feel free to leave a comment below.

 

If this guide helped you, please share it. 🙂