Getting annoyed by your iPhone that keeps asking for an email password?
In September of 2020, Apple rolled-out iOS 14. However, problems and errors have surfaced together with the update, and most iOS users get affected.
One of the problems that surfaced on iOS 14 is the annoying prompt that keeps asking for your email password. This message randomly appears while using the App Store, iTunes, or browsing the Mail app. If you are among the users who also experience the same issue on iOS, keep reading because we’ve got a lot in store for you!
Today, we are going to show you a few ways on how to deal with an iPhone that keeps asking for an email password.
Let’s get started!
- 1. Restart Your iPhone.
- 2. Check for Updates.
- 3. Check Apple’s Servers.
- 4. Re-Login Your Account.
- 5. Reset Your Apple ID Password.
- 6. Reset Network Settings.
- 7. Turn Off Password Requirement on iTunes and App Store.
- 8. Add Email As Exchange Account (Outlook Only).
1. Restart Your iPhone.
The first thing that you should do when your iPhone is not working properly is to give it a restart. Although this may seem a very ‘basic’ solution, it is effective in eliminating temporary errors on your device’s operating system.
To restart your iPhone, check out the guide below.
- First, locate the Power button of your device.
- Next, press and hold the Power button until the ‘Slide to Power Off’ screen appears.
- Lastly, tap and slide the Power Slider to the right until your iPhone’s screen turns off.
Once your iPhone is turned off, press the Power button once again to turn on your device. Now, try to use it normally and observe if the prompt asking for your email’s password would still appear.
2. Check for Updates.
Since iOS 14 is still in its early stages, Apple may release updates on your iPhone to address issues within the operating system. If you haven’t checked for an update after installing iOS 14, try updating now to see if Apple already addressed the issue.
- First, open the Settings app from the home screen.
- After that, tap on the General tab.
- Lastly, tap on Software Update. Your iPhone would automatically check for any software updates, if available, follow the on-screen prompts to install the update to your phone.
Your iPhone can restart a couple of times while the update is ongoing. After updating your phone, use it normally to check if the issue with your iPhone keeps asking for an email password is already solved.
3. Check Apple’s Servers.
Problems that may occur on your iPhone could be an indication that Apple’s servers are currently experiencing an issue. If your device keeps asking for an Apple ID or iCloud password, try visiting Apple’s official page to verify if their servers are working properly.
Unfortunately, if their servers are indeed down, there is nothing that we can do for now but to wait. Since the issue is on their side, no tweak or configuration would work in solving the problem with your iPhone that keeps asking for an email password.
4. Re-Login Your iCloud Account.
Another way to eliminate this specific issue on your iPhone is to remove the problematic account then add it again. This way, the account data stored on your iPhone would be deleted and replaced with a new one.
Check out the steps below to guide you on how to remove your iCloud account.
- First, open Settings on your iPhone.
- Inside the Settings, click on your User Profile and tap on the Sign Out button at the bottom.
- After that, enter your password and tap the Turn Off button.
- Next, tap on Sign Out in the upper-right corner and hit the Sign Out button again to proceed.
- Finally, wait for a couple of seconds and sign in to your Apple ID and iCloud account again.
Now, use your phone normally and observe if the prompt asking for an email password would still appear randomly on your screen.
5. Reset Your Apple ID Password.
If your iPhone keeps asking for your password, it is possible that you are not entering your correct credentials. To ensure that you have the correct password for your Apple ID, try to reset your password.
Follow the on-screen prompts on the website to reset your account.
Now, use your phone normally until the email password prompt appears again. Enter your new password and observe if your iPhone would still randomly ask for your email password.
6. Reset Network Settings.
Network related problems can also be the cause for your iPhone to keep asking for your email password. Since your network settings are not properly configured, your phone might have a hard time communicating with its servers and cannot verify your account credentials.
To eliminate this scenario, try to reset your network settings to bring it back to factory defaults.
- On your iOS device, tap on the Settings app from the home screen.
- After that, tap on the General tab.
- Next, inside the General tab, press the Reset button.
- Lastly, select Reset Network Settings. Take note that this will delete all your customized configuration on your device.
After resetting your network, connect to your Wi-Fi or use cellular data and sign in to your Apple ID. Now, wait and see if the prompt would still appear randomly on your screen.
If this is the case, head down below and try the next solution.
7. Turn Off Password Requirement on iTunes and App Store.
If your iPhone is asking for your Apple ID password every time you download an application on the App Store or iTunes, you can try disabling the feature when downloading free content.
Check out the guide below on how to do this.
- First, open the Settings app and tap on the iTunes & App Store tab.
- After that, tap on Password Settings.
- Finally, under the Free Downloads tab, turn off the ‘Require Password’ settings.
Once done, go back to the App Store or iTunes and try downloading a free application to see if this method worked.
8. Add Email As Exchange Account. (Outlook Only)
If you see the email password prompt while using the Mail App, then you can try removing your account and adding it back as an exchange account. A couple of users have reported this solution to be effective.
- On your iPhone, tap on the Settings app to launch it.
- Inside Settings, tap on Passwords & Accounts.
- After that, tap on the email account that you are having problems with and tap the Delete Account button.
- Next, tap on Delete Account once again to proceed with the action.
- Once done, tap on Add Account and select Exchange.
- Finally, enter your account credentials and hit the Sign In button. Follow the on-screen prompts to continue setting up your exchange account.
Now, use your email normally and see if the problem would still occur on your iPhone.
This brings us to the end of our guide. If you know other ways on how to fix an iPhone that keeps asking for an email password, let us know in the comment section below. We would be glad to give you credit for the solution once we update this article.
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