Can’t figure out why your iPhone is not ringing?
There’s nothing much more annoying than a mobile phone that does not notify you when someone is calling. Sadly, this has been the case for some iPhone users who missed multiple calls due to their device not ringing.
There are several reasons why your iPhone is not ringing when receiving calls. Most of the time, this problem is caused by the ringer volume of your device is turned off or set at a low level. It is also possible that the ringer switch of your iPhone is set to silent mode.
On the other hand, it can also be due to corrupted data, a bug in your software, or improper configurations.
To help you out, we’ve decided to make a guide on how to fix your iPhone if it’s not ringing.
Let’s get right into it!
1. Restart Your Device.
Before troubleshooting the issue, we recommend restarting your device first if you encounter issues with it. This should reload your system resources and eliminate temporary errors that may have occurred during runtime.
For iPhone X, 11, 12, or later:
- Hold down the Volume Down button and Side button until the ‘Slide to Power Off’ prompt appears.
- Now, drag the slider to the right and wait for 30 seconds.
- Press the Side button afterward to turn on your device.
For iPhone 6, 7, 8, or SE:
- Locate the Power button on your device.
- Now, hold the button until the ‘Slide to Power Off’ prompt shows up.
- Drag the slider to the right and wait for 30 seconds before turning on your device.
Once done, observe if your iPhone will ring when someone calls.
2. Check The Ringer Switch.
iPhones have a dedicated ringer switch that allows users to mute or unmute their devices instantly. Some users forgot that they had set the ringer switch to ‘Silent’ mode, causing their iPhone not to produce any sound.
To ensure that your device is not in silent mode, the ringer switch should not show an orange color.
3. Check Ringer Volume.
As mentioned, it’s possible that the ringer volume on your iPhone is turned all the way down or set too low, causing you not to hear anything when someone is calling. To rule this out, check your settings and make sure your ringer volume is set properly.
Here’s what you need to do:
- First, open the Settings app on your iPhone.
- After that, go to Sound & Haptics.
- Lastly, look for Ringer and Alerts and ensure that your volume is turned up.
4. Disable Do Not Disturb or Focus Mode.
Do Not Disturb is a feature that allows you to silence calls, alerts, and other notifications when your iPhone is locked. If this feature is enabled, it explains why your iPhone is not ringing when receiving calls.
To fix this, follow the steps below to disable do not disturb:
- Go to your home screen and open the Settings app.
- Next, tap on Focus and choose Do Not Disturb.
- Make sure that the feature is disabled.
Try asking one of your friends to call you and see if your iPhone will ring.
5. Check If Your iPhone Is Stuck in Headphones Mode.
iPhones have a known issue where they get stuck in headphones mode, causing them not to produce any sound. If your iPhone is not ringing when receiving calls, there’s a good chance that it’s stuck in headphones mode.
To address this problem, you can check out our detailed guide regarding this issue to help you out.
6. Try Using Default Ringtones.
If you are using custom ringtones on your iPhone, there’s a good chance that they are not working or not compatible. To confirm this, we recommend using a default ringtone in the meantime and see if the problem goes away.
Here’s how you can change your ringtone:
- Head to your home screen and tap on Settings.
- Next, go to Sound & Haptics.
- Tap on Ringtones afterward and select a ringtone from the list.
Wait for someone to call and see if your iPhone will ring.
7. Check Your Blocked Contacts List.
Apple gives iPhone users the option to block specific phone numbers, which can come in handy if you don’t want to receive unnecessary calls from random numbers. However, you might have blocked some of your contacts by accident, explaining why your iPhone is not ringing when they call.
To confirm this, see the guide below to check your blocked contacts list:
- Unlock your device and go to the home screen.
- After that, tap on Settings.
- Access the Phone tab and tap on Blocked Contacts.
- Finally, double-check if you’ve blocked important contacts on your device.
Once done, ask one of your friends to call your number to see if the problem is solved.
8. Update Your iPhone.
The version of iOS you’re using might have an underlying issue that causes your device not to ring when someone is calling. To rule this out, try updating your iPhone to the latest version possible.
Here’s what you need to do:
- Open the Settings app on your iOS device.
- After that, go to General > Software Update.
- Finally, go to Automatic Updates and enable all the options under it. Head back to the previous page and tap on Download and Install.
Once done, see if your iPhone will now ring when someone calls.
9. Reset Your iPhone Settings.
If your iPhone is still not ringing after the update, you might want to consider resetting your device’s configurations. You might have changed some settings, causing your device not to ring when someone is calling.
See the steps below to reset your iPhone’s settings:
- First, go to your home screen and launch the Settings app.
- After that, tap on General and access the Transfer or Reset iPhone tab.
- Now, choose Reset and tap on Reset All Settings.
Ask your friends to call you afterward to check if the problem is solved.
10. Contact Apple Support.
At this point, the last thing you can do is report the problem to Apple’s team. Head to Apple’s support page and submit a ticket to ask for assistance regarding the issue you’ve been experiencing.
When asking for help, make sure to provide the model of your device, the version of iOS you’re using, and other necessary information that can help Apple’s team assess the situation.
That brings us to the end of our guide on how to fix your iPhone if it’s not ringing. If you have questions, please drop a comment below, and we’ll do our best to answer them.
If this guide helped you, please share it. 🙂