How to Fix When iPhone Won’t Charge

You haven’t tried everything, not just yet… This is a quick and simple guide on how to fix when your iPhone won’t charge. (+Screenshots)
iPhone Won't Charge

You grab your iPhone, you grab your charging cable and you try plugging in to charge your phone. But wait…

This is weird…

You keep trying, switching and twisting your charging cable each time hoping it might make a difference.

You may be thinking, 

“I swear it was charging alright this morning (or yesterday) but I don’t know why but my iPhone won’t charge.”

 

Well, look, you haven’t tried everything. At least not just yet. 🧐

Let’s jump right in.

 

 

How to Fix When iPhone Won’t Charge: 5 Ways

 

1.  Hard Reset Your iPhone

The very first thing you should always do, if you find that your iPhone won’t charge, is to hard reset your iPhone. By performing a hard reset on your iPhone, you can check for any software malfunction before jumping into checking any of the hardware. This is because it is your iPhone’s software that allows it to charge not it’s hardware.

Here’s how you can hard reset your iPhone.

If you’re on an iPhone 8, 8 Plus, X, XR or XS Max.
  1. Press and quickly release the Volume Up button.
  2. Next, do the same for the Volume Down button. Quickly press and release the Volume Down button.
  3. Lastly, press and hold down on your Power button to the side until you see an Apple logo appear on your iPhone’s screen. Once you see the logo on your iPhone’s screen, you can then let go.

If you’re on an iPhone 7 or 7 Plus.
  1. Simply, press and hold down on both your Power button and the Volume Down buttons until you see the Apple logo. Once you see the logo on your iPhone’s screen, you can then let go.

If you’re on an iPhone 6S, 6S Plus, SE, or an older model.
  1. Press and hold down on both the Power button and the Home button. Keep holding both of it down together until you see the Apple logo appear on your screen, then let go.

Now try charging your iPhone once again. If you still find that your iPhone won’t charge, then move on to the next few methods. 

 

 

2.  Check Your Lightning Cable For Any Damage

Go on grab your iPhone’s charging cable.

Got it? Alright now take a very close look at both sides of that one end of the cable you use to plug into your iPhone to charge it with.

iPhone Won't Charge
That golden strip should not have scratches or dents.

 

Now, I know, you may be asking, “How do I tell if my lightning cable is what’s causing my iPhone to not charge?”

Well as long you’ve made sure the charging cable does not have any scratches, dents or a broken tip, then you can put your question to the test by trying out a few things:

  • Try connecting your iPhone using your charger to your PC and see if your iPhone charges. If your iPhone won’t charge, then it’s most likely the charger itself that’s causing the problem. 
  • Connect your iPhone using your charger to your car and see if your iPhone charges. Again, if your iPhone will not charge, then it’s because the charger has a problem.
  • Charging your iPhone in many different locations around your house.  Say you may have a socket in your bedroom to charge or your living room. Give it a go a few times.
  • Charging your iPhone using your friend’s cable. Your friend may have an iPhone and a charger to go with it. Try asking him or her to see if you can charge your iPhone using their charging cable. If it works with theirs and not with yours, then you know what to do.

Once you’ve tried the list of tests above, you can pinpoint whether the issue really lies with the charger itself or the iPhone.

If the issue with the charger, then it’s time for you to get a new Lightning cable. However, if chances are the issue is with your iPhone, I can still help you try a few other things that may help your iPhone. 🙂

 

 

3.   A Good Ol’ Brush.

One other good trick to do is to simply grab a flashlight and have a look inside your charging port. 

 

iPhone Won't Charge
This is your iPhone’s charging port.

 

Now if you see any lint, dirt, or stuff in there, then that might be what’s stopping your lightning cable from connecting with your iPhone. This is what causes the iPhone to not charge because it simply is blocked from receiving the charging input due to all the gunk in there.

Also, your iPhone’s charging port has about 9 connectors in there. The problem is if at any time any one of these “connectors” is blocked by junk or debris that has accumulated inside the charging port then iPhone won’t charge at all.

It’s a pretty sensitive area to your iPhone.

Cleaning Brush

Let’s get back to our issue, what you need to do is clean your charging port by brushing it gently with the softest brush you can find. I’ll show you how 

 

Got your brush? Alright, let’s get this over with.

  1. Grab your soft brush and then gently brush out your iPhone’s charging port. Take all the time you need.
  2. Take a moment to use your handy flashlight to see if there are any junk left inside your charging port.
  3. Repeat.

Once you’re done brushing all the dirt out, try charging your iPhone again. 

 

 

4.  Dropping your iPhone into Water. 

Now, this does not matter if your iPhone is waterproof which would be an iPhone 7 or any newer models.

As Apple suggests, if your iPhone is older than the iPhone 7 and you dropped it into the water, then there’s a pretty high chance it could be liquid damage. 

You see, remember the whole “9 connectors inside your charging port” topic that we were discussing earlier?

Yup, the problem is, if any liquid touches these connections, you basically just roasted your connections faster than Ross and Rachel from breaking up.

So even if you tried drying the charging port or putting it into a bowl of rice, you can’t do anything about because these connections are spoilt. 

If this is the case, then it’s best that you meet up with your nearest Apple store and pray to Steve Jobs that you’re still on some sort of warranty.

 

 

5.  DFU Mode.

This is still one last option that may still work and it is useful particularly if you found there is nothing wrong with your iPhone’s charger and you are sure that it’s not liquid damaged. 

 

Note

Make sure that you backup your iPhone into iTunes before going any further.

 

What you’re going to do is a method called DFU Restore. (It’s a fancy term for factory reset, basically resets your iPhone back to how you first got it). Yes, that does mean all your data on your iPhone will get erased so it may be wise to backup your iPhone before jumping ship to factory reset it.

Now again you might hesitate to what I say, saying

“I’m sure the guys over at the Apple Store knows how to fix this without erasing all of my data.”

 

The thing is every time no matter what the problem you bring to them is, if they see it as a damaged iPhone they’ll always resort to factory resetting the device before proceeding with the hardware fix. 

Also, it sucks because most of the time they’ll charge you an outrageous fee for just doing something you could have done back home.

So you might as well save your precious time and the cost of a trip to the store by doing it yourself. It’s really simple and just involves 5 steps.

  1. Go ahead and plug in your iPhone into your computer and open your iTunes. (It doesn’t matter if your iPhone is on or off)
  2. Press and hold the Power button and your Home button together for 8 seconds.
  3. After the 8 seconds, release the Power button but continue to keep holding down the Home button until you see that iTunes shows “iTunes has detected an iPhone in recovery mode”.
  4. Now let go of the Home button. Your iPhone’s screen should be completely black, which means that you’ve successfully entered DFU Mode. (If it is not, try again from the beginning)
  5. From here, you can restore your iPhone using iTunes.

 

Restore iPhone

 

6.  Time to call the geeks.

If you have tried all of the above and you still find that it does not charge, then you really should pay a visit to your nearest Apple Store or an Apple Authorized Service Provider to get your iPhone repaired.

 

 

Share this guide with someone who’s having a bad day with their iPhone not being able to charge. 🙂

 

33 comments
    1. That worked by cleaning the charging connectors. My Iphone SE had some dirt and lint built-up inside from carrying it in my pockets. I used a soft brush and then a light air spray 10psi from my air compressor. Thanks!!

  1. When I start looking out for what all things to when my iPhone was not charging the first page opened by me were this. And believe me, this remain the last as well, it not only help me to reach a exact solution but also help me to resolve the problem within two to three minutes.

  2. Thanks a lot for the detailed information on how to fix my I phone charging issues.
    I haven’t tried any of the steps as I’m at work an have been leaving my I phone at home for the past two weeks.

  3. Ya. So it works from the computer and not the wall. That doesn’t help me. I need to be able to change my phone anywhere…now what?

  4. Is there anyway I can DFU restore my iPhone without the use of a computer? I have no computer or tablet jus my iPhone adapter plug?

  5. Hi, my issue is that the original cable that came with my phone is not working with my phone but is definitely working with others. Tried another cable ang it worked but other cable wouldnt. is this a hardware issue or software

  6. I tried recovering 3 times, and it would still show the red battery. iTunes does not show me the detailed phone information that you have there though.

  7. I discovered that when I put the phone on my charger dock that it won’t bong sometimes. If the screen is locked, it doesn’t bong and I know it’s not charging. I unlock the phone and find that it bongs every time now.

    It’s a bug but not difficult to overcome in my case.

    Give it a try. It just started this behavior in the last month or so…so it could be one of the recent updates.

  8. My 5C would not charge- I tried the holding down the home button & power button until the Apple logo came on. I plugged it in now & it’s charging now. THANKS SO MUCH !!

  9. Thanks a lot
    My husbands iphone wasnt charging and we were so upset
    When he slept i first did reset but it didnt worked then I put fone in DFU mode and it worked .
    Thanks a lot yeh is saved time and money both

  10. Brushing did it – such a simple solution! And I would have had to wait almost a week to get an appointment with the nearest Apple store.
    Thanks Jake

  11. Had the red charge battery logo and despite all tips above, did not work. What worked for me was heating up the back till it was warm then plugging in the cord. I also rubbed the back to keep it warm (moves the electrons) till apple logo came on a second or so later. Hope this helps someone.

  12. Thanks for the great advice. I clean my charging port with bushes and it starts working. My iPhone 6s now charges without investing a single penny.

  13. Thank you so much for sharing such valuable information. I would not have even thought of cleaning my phones ports with a dry toothbrush, however it worked like a charm.
    After reading through your list of possible fixes, I really appreciated your levelheaded way of troubleshooting. You’ve been added too my bookmarks!

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