How to Fix iTunes Error 0xE800002D

Are you greeted by an iTunes error message with code 0xE800002D when you try to connect or sync your iOS device to your computer?

Having iTunes on your computer can be helpful in managing files, applications, and media content on your iOS device. However, it is quite frustrating when iTunes suddenly won’t work and flashes a random error message on your computer. 

Recently, there have been reports from several users that they are having problems syncing their iOS device on iTunes with an error code 0xE800002D. Now, the error code often appears when users try to download media or applications on their iOS devices using iTunes. 

The reason for the iTunes error code 0xE800002D is still not clear, but what we know is that the error can be easily fixed by performing simple troubleshooting techniques. 

Today, we are going to show you a few methods on how to fix the iTunes error code 0xE800002D on your computer. 

Let’s dive right in. 

 

 

1. Restart Your Computer. 

For the first solution to the error code 0xE800002D, you can try restarting your computer. It is possible that your operating system did not load all of its resources properly, which causes the error code on iTunes. 

Now, it is also possible that the system files related to your USB ports encountered a temporary glitch which makes it difficult for the iTunes app to establish a connection with your iOS device.

To fix this, you can try restarting your computer to allow your operating system to reload all of its resources properly. 

  1. On your computer, press on the Windows key to open the Start menu. 
  2. Inside the Start menu, click on the Power button to open the Power Options menu. 
  3. Lastly, click on Restart to begin rebooting your operating system. 

 

Wait for your computer to finish restarting, then connect your iOS device once again and try to sync it with the iTunes app to see if the error message would still occur. 

 

 

2. Check Your USB Cable. 

If the iTunes error code 0xE800002D appears on your computer when you connect your iOS device, then you can try checking the lightning cable that you are currently using. 

USB cables have separate wires for supplying current to use for charging and data for your computer to read. It is possible that your lightning cable works fine for charging, but the cables dedicated to data transfer are already damaged. 

To check this, you can try inspecting the wires of your cable for any physical damages like an exposed wire. After that, inspect the actual USB connector and lightning connector for any damages. 

 

 

If you are unsure if your cable is indeed damaged, you can try using another USB connector to connect your iOS device to see if the error code would still occur. 

 

 

3. Update iTunes. 

For the next method, it is worth considering that the current version of iTunes that you are using may not be compatible with the iOS device that you are trying to connect. 

To fix this, you can try updating the iTunes app to the latest version to eliminate any compatibility issues with your software. 

Follow the steps below to update your iTunes: 

  1. First, launch the iTunes app on your computer. 
  2. After that, click on the Help tab on the menu bar located at the top of your screen. 
  3. Lastly, click on Check for Updates and it will automatically scan for any update available for the current version of iTunes installed on your computer. 

iTunes Error 0xE800002D

 

If an update is available, follow the on-screen prompts to download and install the update on your computer. After the update, connect your iOS device once again and try to sync it with iTunes to see if the issue is already fixed. 

On the other hand, if the error message still occurs when you connect your iOS device, you can proceed to the next method below to try and fix the issue on iTunes. 

 

 

4. Update Windows. 

This method may seem unrelated to iTunes or iOS, but the error code 0xE800002D can also be caused by the current version of Windows installed on your computer. 

The version of Windows on your computer may contain an error or bug related to your USB ports which cause the connection issue between iTunes and your iOS device. 

To rule out this scenario, you can try updating Windows.

  1. On your keyboard, press on the Windows key + I to open Windows Settings
  2. Next, click on Update & Security

iTunes Error 0xE800002D

 

  1. Lastly, click on the Windows Update tab from the side menu and it will automatically check for any update available for your computer. 

iTunes Error 0xE800002D

 

Now, if an update is available for your computer, follow the on-screen prompts to properly install the update on your computer. After installing the update, restart your computer and try to sync your iOS device once again to see if the problem is resolved. 

 

 

5. Reinstall USB Drivers. 

If the Windows update did not work in fixing the issue on your computer, you could try reinstalling your USB drivers since you are using the USB ports to connect your iOS device. It is possible that your drivers got corrupted during use which causes the sync problem on iTunes. 

Here’s how you can reinstall your USB drivers on your PC: 

  1. On your keyboard, press on the Windows key + S and search for Device Manager
  2. After that, click on Open to launch the Device Manager

iTunes Error 0xE800002D

 

  1. Inside the Device Manager, click on ‘Universal Serial Bus Controllers’ to expand it. 
  2. Lastly, right-click on your USB driver and hit Uninstall. Follow the on-screen prompts to remove the driver completely from your computer. 

iTunes Error 0xE800002D

 

Now, restart your computer and Windows will automatically install the latest drivers for your USB controller. Try to sync your iOS device on iTunes once again to see if the error code 0xE800002D would still occur on your computer. 

 

 

6. Reinstall iTunes on Your Computer. 

For the last resort, if none of the methods above worked in fixing the issue, you can try reinstalling iTunes on your computer. More often than not,  iTunes components can get corrupted on your hard drive, which causes it to malfunction. 

To reinstall iTunes on your computer, follow the step-by-step guide below: 

  1. On your computer, press on Windows key + R to open the Run Command Box
  2. After that, type appwiz.cpl and hit Enter

iTunes Error 0xE800002D

 

  1. Now, scroll down and find iTunes from the list of programs installed on your computer. 
  2. Lastly, right-click on iTunes and click on Uninstall. Follow the on-screen prompts to remove iTunes from your computer. 

iTunes Error 0xE800002D

 

Once done, visit Apple’s official website and download the latest version of iTunes to your computer. Try to sync your iOS device to iTunes once again to see if the issue is already fixed. 

This sums up our guide on how to fix the iTunes error code 0xE800002D on your computer. Feel free to share any other tips or advice which you’ve found helpful below. 😀

 

If this guide helped you, please share it. 🙂

 

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