How to Fix iTunes Error 0xE8000065 on Windows

Are you trying to sync your Apple device with iTunes but keep getting an error 0xE8000065 code on Windows?

The 0xE8000065 error code on iTunes is related to problems connecting with your Apple device and can be caused by several reasons like system bugs, improper driver installations, outdated software, damaged USB cable, or incorrect system configurations. 

Whatever the case is, it is important that you fix this issue right away so that you can continue using iTunes in managing your Apple device. 

Now, there are a few troubleshooting techniques that you can do to try and fix this issue on iTunes. To make it easier for you, in this guide we are going to show you the best methods that you can do to try and fix the iTunes error 0xE8000065 on Windows. 

Let’s jump right in.

• 1. Restart Your Computer. 
• 2. Check Your Cable. 
• 3. Update iTunes. 
• 4. Update Windows.
• 5. Restart Apple Services.
• 6. Disable USB Power Management. 
• 7. Reinstall iTunes on Your Computer.

 

 

1. Restart Your Computer. 

The first thing that you can do if iTunes (or other programs) is not working properly on your Windows computer is to restart your computer. 

It may be so that your operating system encountered a temporary bug or glitch, which causes other programs to not function properly. 

Rebooting your computer allows your operating system to reload its resources and possibly fix temporary bugs and glitches along the way. 

The below steps will guide you on how to restart your Windows PC:

1. Press on the Windows key to open the Start menu. 
2. Next, click on the Power button. This will open the Power Options menu. 
3. Lastly, click on Restart, which will begin the restarting process. 

 

Once your computer has rebooted completely, go back to iTunes and try connecting your Apple device to see if the error code 0xE8000065 would still occur on your computer. 

On the other hand, if a simple reboot did not work in fixing the problem on iTunes, you can proceed to the next method below to try and solve the issue.

 

 

2. Check Your Cable. 

If you are having issues connecting your Apple device using a USB cable connection, then one possibility could be that the cable that you are using is damaged or unable to transmit data properly. 

To verify this, inspect the full length of your cable to see if there are any physical damages on the cable. 

USB cables have a separate wire to carry current for charging and a dedicated wire for connecting data signals. It is possible that your cable is working perfectly for charging but not for transferring data. 

 

 

After checking the cables, check the actual lightning connector and USB connector if it is also damaged. In this case, try using a different cable or buy a new one to see if the issue is actually with your USB cable. 

 

 

3. Update iTunes. 

The next thing that you should do is to update your iTunes software. 

It is important that your Apple device supports the current version of iTunes on your computer because otherwise, your device will not be recognized by iTunes, and it starts throwing all sorts of weird errors. In fact, this is one of the most common causes of errors which we’ve covered previously.

To update iTunes on Windows, check out the step-by-step guide below:

1. On Windows, go to the Desktop and launch iTunes. 
2. Next, click on the Help tab located at the menu bar at the top of your screen. 
3. Lastly, click on Check for Updates. iTunes will automatically check for any available update for the current version of iTunes installed on your computer. 

 

If available, follow the on-screen prompts to install the latest version of iTunes on your computer. Now, try to connect your Apple device once again after the update to see if the problem is already fixed. 

 

 

4. Update Windows. 

After updating iTunes, the next thing that you should do is to update the current version of Windows on your computer. 

Now there are two possible reasons for this. Firstly, iTunes may not support the version of Windows that you are currently running, which causes issues whenever you link your Apple device with the program. 

The other reason is that the current version of Windows on your computer may have a bug or glitch related to USB controllers which are used to connect your Apple device. Either way, you can check for the latest updates and install them to ensure that your Windows version is not the culprit here.  

Here’s how you can check for updates on your Windows PC:

1. Firstly, press on the Windows key to open the Start menu. 
2. Next, click on the Gear icon on the Start menu to open the Windows Settings. 

 

3. Inside the Windows Settings, click on Update & Security.

 

4. Lastly, click on the Windows Update tab and it will automatically scan for any available update for the current version of Windows installed on your computer.

 

If applicable, follow the on-screen prompts to download and install the update on your computer. 

Once the update is done, open iTunes once again and try connecting your Apple device to see if the error code 0xE8000065 would still occur. 

However, if you are still having problems connecting your Apple device on your computer, you can try doing the next method below to fix the problem. 

 

 

5. Restart Apple Services. 

iTunes requires several services to be running properly on your computer for it to function normally. If at any point one of these services on your computer stops working or encounters a technical issue, it can disrupt the working state of your iTunes application.

To fix this, you can use the Task Manager to try and restart all iTunes related services on your computer. The steps below will guide you on how to do so:

1. On your keyboard, press the CTRL + ALT + DEL key and click on Task Manager to open it. 
2. Next, click on the Processes tab. 
3. Lastly, find the following processes below and click on End Process to stop them from running.

iTunesHelper.exe

AppleMobileDeviceService.exe

iPodService.exe

 

After ending the iTunes related processes on your computer, open iTunes once again and try connecting your Apple device to see if this solution worked in solving the iTunes error code 0xE8000065. 

 

 

6. Disable USB Power Management. 

Windows has a power-saving feature that controls components on your computer and turns it off when not in use. Your USB controller may remain turned off even if you plug in a device on it which causes connection issues between iTunes and your Apple device. 

To prevent this from happening, you can disable the power management settings for your USB controllers. 

Here’s how you can do it:

1. On your computer, press on Windows key + S, search for Edit Power Plan, and click on Open to launch it. 

 

2. Inside the Power Plan settings, click on ‘Change Advanced Power Plan Settings’.

 

3. Next, click on the + button beside the USB Settings to expand it.
4. Lastly, click on USB Selective Suspend Setting and make sure that it is Disabled.

 

After that, restart your computer and try connecting your Apple device to iTunes once again to see if the error code 0xE8000065 would still occur on your computer. 

On the other hand, if you are still having problems connecting your Apple device to iTunes, you can proceed to the last method below to try and fix the problem with iTunes.

 

 

7. Reinstall iTunes on Your Computer. 

For the final method, what you can do is to completely reinstall iTunes on your computer. It is possible that the current installation file of iTunes on your computer got corrupted during an update or while using the program. 

In this case, it is best that you remove the program on your computer and install a new version of iTunes to ensure that you have a working copy of the software installed. 

1. On your computer, press on Windows key + S and search for Control Panel. 
2. Next, click on Open to launch the Control Panel. 

 

3. After that, click on Uninstall a Program.

 

4. Now, find and right-click on iTunes from the list of programs installed on your computer.
5. Lastly, click on Uninstall and follow the on-screen prompts to remove iTunes on your computer.

 

After that, restart your computer and go to Apple’s official website to download the latest version of iTunes. Once done reinstalling iTunes, try to connect your Apple device again to see if the error code 0xE8000065 would still occur on your computer. 

This sums up our guide on how to fix iTunes error 0xE8000065 on Windows. If you do come across another working solution besides the ones mentioned above, then feel free to share it in the comment section below. 😀

 

If this guide helped you, please share it. 🙂