How to Fix iTunes Error ‘HRESULT 0x80073715’

Want to install iTunes on your Windows computer but greeted with an iTunes ‘HRESULT Ox80073715’ error message?

What’s great about iTunes is that it is still available for Windows devices even if it caters to Apple devices which has its own operating system. However, there have been reports from Windows users that are encountering an ‘HRESULT Ox80073715’ error message when they attempt to install iTunes on their computers. 

 

 

For the most part, this error message is primarily caused by a missing Visual C++ Redist installation package on your computer. It is needed by iTunes to run properly on Windows operating systems, and if you don’t have it installed on your computer, then you would definitely encounter problems. 

However, the ‘HRESULT Ox80073715’ error message may also be due to an incompatible installer version, improper system settings, or the installer not having the proper permissions to install files on your hard disk. 

We will discuss all of those scenarios as well as share with you a few tips that you can do on your computer to try and fix the iTunes ‘HRESULT Ox80073715’ error message. 

Let’s get started. 

 

1. Restart Your Computer. 

The first thing that you can do if you are having a hard time installing iTunes on your computer is to reboot your operating system. It is possible that some of the Windows resources responsible for installing programs did not load properly on your computer, which causes the problem. 

To fix this, you can try restarting your computer to allow your operating system to reload all of its resources. 

Here’s how to restart your Windows PC:

  1. On your computer, press on the Windows key to open the Start menu. 
  2. Once the Start menu opens, click on the Power button to open the Power Options menu. 
  3. Lastly, click on Restart to begin the rebooting process. 

 

Wait for your computer to complete the restart, then try to install iTunes once again to see if the ‘HRESULT Ox80073715’ error message would still occur on your computer. 

On the other hand, if you are still having a hard time installing iTunes, you can try doing the next method below to fix the problem. 

 

 

2. Check Windows Installer Service. 

The next thing that you should check if you can’t install iTunes on your computer is the Windows Installer service. The Windows Installer service is used by your operating system whenever you try to install a program on your computer. 

However, it is possible that the Windows Installer Service is not running automatically on your computer. Now, to fix this, you can try starting the service manually by following the steps below.

  1. On your keyboard, press on Windows key + S and search for Services
  2. Next, click on Open to launch the Services manager. 

 

  1. After that, scroll down and right-click on the Windows Installer service.
  2. Lastly, click on Start.

iTunes Error 'HRESULT Ox80073715'

 

Now, close the Services manager and try to open the installer once again to see if you can successfully install iTunes on your computer. 

 

 

3. Run the iTunes Installer as an Admin. 

You can also try running the iTunes installer as an administrator. More often than not, your operating system may be blocking any attempt from the iTunes installer to make changes on your computer as a result of insufficient permissions. 

To bypass this, you can try running the installer as an administrator to grant it the proper permissions to make changes on your system. 

  1. On your computer, go to the Downloads folder and locate the iTunes installer. 
  2. After that, right-click on the iTunes installer. 
  3. Lastly, select Run as Administrator to launch the installer with administrative privileges. 

iTunes Error 'HRESULT Ox80073715'

 

Now, follow the on-screen prompts on how to install iTunes on your computer to see if the ‘HRESULT Ox80073715’ would still occur on your computer. 

 

 

4. Run the Installer in Compatibility Mode. 

If you can’t install iTunes on your computer, then it’s likely that the version of the iTunes installer that you have downloaded is not compatible with your system. In such a case, what you can do is to run the installer in ‘Compatibility Mode’ to try and fix the problem. 

We will show you how to run the iTunes installer in ‘Compatibility Mode’, step-by-step below: 

  1. On your computer, go to the Downloads folder and right-click on the iTunes installer. 
  2. After that, click on Properties
  3. Inside Properties, click on the Compatibility tab. 
  4. Lastly, check the Run this Program in Compatibility Mode’ and select the version of Windows that you are using. 

iTunes Error 'HRESULT Ox80073715'

 

Now, save the changes and try to install iTunes once again to see if the error message would still occur on your computer. 

On the other hand, if you are still having problems installing iTunes, proceed to the next method below to try and fix the issue on your computer. 

 

 

5. Install Visual C++ Redist Package. 

As it turns out, the iTunes error ‘HRESULT Ox80073715’ message can also be caused by a missing Visual C++ installation package on your computer. This has been the most reported source of problem for the ‘HRESULT 0x80073715’ error message, and several users have claimed that they were able to fix the problem after installing the missing package on their computer. 

Here’s how you can install the missing Visual C++ Redistributable packages:

  1. On your computer, press on the Windows key + R to launch the Run Command Box
  2. After that, type appwiz.cpl and hit Enter. 

iTunes Error 'HRESULT Ox80073715'

 

  1. Now, find the Microsoft Visual C++ installation files on your computer and right-click on it.
  2. Next, click on Uninstall and follow the on-screen prompts to remove the installation packages on your computer.

iTunes Error 'HRESULT Ox80073715'

 

  1. Once done, go to Microsoft’s website and download the Microsoft Visual C++ 2005 package.
  2. Lastly, open the package and follow the on-screen prompts to install Visual C++ on your computer.

After installing the Visual C++ Redist Package on your computer, go back to the iTunes installer and try to run it once again to see if the problem with installing iTunes is already fixed. 

That’s pretty much it! If you do come across an alternative solution in fixing the ‘HRESULT 0x80073715’ error with iTunes, then feel free to share it below. We will credit you with the solution the next time we update this post. 😀

 

If this guide helped you, please share it. 🙂

Author

  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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