How to Fix LogTransport2.exe Application Error in Windows

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Looking for easy ways to fix LogTransport2.exe Application Error in Windows?

How to Fix LogTransport2.exe Application Error in Windows

You have quite a few important tasks lined up but your computer crashes all of a sudden. Instantly, you leap to the solution that is engrained in our minds so deep down that it has become an instant reflex (even your non-tech-savvy aunt would suggest you try it) – restarting the PC but unfortunately, that does not work either. 

Sounds familiar?

Recently, several users reported that their computer crashes after displaying the LogTransport2.exe application error, and this typically occurs after they start their PC. If you have been facing a similar issue, you’re in the right place. 

Before jumping straight to the solutions, let’s look at the causes behind the LogTransport2.exe Application Error.

LogTransport2.exe is a part of Adobe Acrobat and is responsible for sending data to Adobe. There are times when LogTransport2.exe acts up upon your attempt to shut down your PC, resulting in the error under discussion.

In this guide, we have listed some of the most effective solutions for you to resolve the LogTransport2.exe application error in no time. 

Let’s dive right in. 

1. Repair the Installation.

If your screen is displaying the LogTransport2.exe error on your PC, the first thing you should try doing is repair the installation. 

It is common for corruption errors and bugs within the program to cause the system to crash. Since it is difficult to identify these errors, one of the best ways to eliminate them is restoring all the installations to their initial state without uninstalling and reinstalling the application. 

Here is how you can repair the Adobe Acrobat Reader’s installation on your PC:

  1. Close all the programs on your PC and then launch Adobe Acrobat Reader.
  2. Inside the window, go to the Help tab and select Repair Installation.
How to Fix LogTransport2.exe Application Error in Windows
  1. Click on Yes to proceed with the repairing and once done, restart your PC. 

If a corruption error within the Adobe Acrobat Reader was causing the issue, repairing the installation will fix it by reverting the app to an error-free state. 

2. Update Acrobat Reader. 

You are likely to face the LogTransport2 error if you use an outdated version of the Adobe Acrobat Reader. 

Outdated versions can slow down the app’s performance and even cause frequent crashes, which is why we highly recommend updating your Adobe Acrobat Reader to its latest build. 

Installing updates usually do not take much time; unless you have quite a few pending updates piled up. 

Here is how you can update the Adobe Acrobat Reader on your PC:

  1. Close all the programs on your PC and then launch Adobe Acrobat Reader.
  2. Inside the window, go to the Help tab and select Check for Updates
How to Fix LogTransport2.exe Application Error in Windows
  1. If you have pending updates that must be installed, the system will let you know. In this case, follow the on-screen instructions to complete the process. 
  2. Once the updates are installed, restart your PC. 

Installing the latest updates will hopefully fix the LogTransport2 error on your PC. However, if the Adobe Acrobat Reader had no pending updates, proceed to the next method below. 

3. Disabling Machine Learning, Desktop, and App Usage.

Most of the time, the error LogTransport2 occurs when the data fails to reach the Adobe servers. This can occur due to several reasons, including corrupted files, and the easiest way to solve this issue is to disable machine learning, desktop, and app usage. 

Don’t worry; disabling the features mentioned above will not affect the performance of Adobe Acrobat Reader. This method has helped several users, which is why we encourage giving it a shot. 

Here is what you need to do:

  1. Launch your browser and go to Adobe’s privacy tab
  2. Sign in with your account and navigate to Profile > Privacy.
  3. Under the Desktop and app usage option, disable the ‘Yes, I’d like to share information on how I use Adobe desktop apps’ option.
  4. Under Machine learning, disable the ‘Yes, allow my content to be analyzed by Adobe using machine learning techniques’ option. 
How to Fix LogTransport2.exe Application Error in Windows
  1. Once done, restart your PC. 

You should now be able to use your PC without any issues. 

4. Modify the Permissions via Windows Registry.

Whenever you download a program on your PC, Windows Registry stores its relevant information in the form of values or keys. You can perform troubleshooting steps within the Registry by editing these values and keys in case of errors. 

If you face the LogTransport2 error, you can modify the UsageCC registry key’s permissions. Doing so will prevent the transfer of Adobe’s log data to the main server, thus resolving the error in the process. 

Here is what you need to do:

  1. Launch a Run dialogue box by pressing Windows + R keys simultaneously. 
  2. Type ‘regedit’ in the text field of the dialogue box and hit Enter
  1. Doing so will launch Windows Registry. Now navigate to the location mentioned below.
HKEY_CURRENT_USER\SOFTWARE\Adobe\CommonFiles\UsageCC
  1. Right-click on UsageCC and select Permissions.
How to Fix LogTransport2.exe Application Error in Windows
  1. Now click on Advanced and select Disable inheritance.
  1. Finally, click OK to save the changes. 
  2. Again in the Properties wizard, locate SYSTEM and click on it. 
  3. Click on Remove and then select OK
How to Fix LogTransport2.exe Application Error in Windows
  1. Once done, restart your PC. 

Hopefully, making changes in the Registry will help you fix the LogTransport2 error on your PC. 

5. Try Using CleanMyPC.

Errors such as the LogTransport2 error can also be caused by viruses and malicious software within the system, which is why identifying and removing the corrupt files is crucial for your system’s safety.

The best way to identify and eliminate corrupt files is by using a reliable PC cleaner since doing so will save you both time and energy. If you do not have a PC cleaner already installed on your PC, we highly recommend checking CleanMyPC out.

Install CleanMyPC on your PC

CleanMyPC will scan through the system files, identify the corrupt ones, and clean your PC in just a few minutes. It comes with a wide range of system maintenance tools that can take care of almost all your PC-related issues, that too by utilizing minimum resources. 

Install CleanMyPC now to give your PC a much-needed performance boost! 


Try CleanMyPC Now!


6. Reinstall the Software. 

If none of the methods mentioned above works for you, then this means that the corruption error can not be eliminated using conventional troubleshooting methods. In this scenario, we suggest uninstalling Adobe Acrobat Reader and then reinstalling it. 

Here is what you need to do:

  1. Press Windows + R keys to open a Run dialogue box. 
  2. Inside the dialogue box, type ‘appwiz.cpl’. Doing so will launch the Programs and Features window. 
  1. Now locate Adobe Reader and right-click on it. 
  2. Select Uninstall and follow the on-screen instructions to complete the process. 
  1. Once done, you can install the latest version of Adobe Acrobat Reader on your PC. 

This should resolve the issue once and for all.

This wraps up our guide on fixing the LogTransport2 error on your PC. We tried to walk you through the steps in detail and hope that our troubleshooting steps helped resolve the issue. If you have questions regarding the troubleshooting methods, please let us know in the comment section below.  

If this guide helped you, please share it. 🙂

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