How to Fix Mail Problems on iOS 15

Mail Problems with iOS 13.2

Do you experience mail problems on iOS 15 after updating your iPhone?

You might be expecting an important email from work or school, and it can be frustrating to find out that you’re not receiving new emails on your account.

Unfortunately, this has been the case on our side after updating to iOS 15. Since we’ve updated to iOS 15, the mail app stopped checking for new emails. On some occasions, we also struggle to send emails through the app. 

For some, they were unable to scroll drown through their feed to view previous emails due to the mail app being unresponsive.

If you experience all these issues on iOS 15, you’ve come to the right place. 

Today, we’ll show you the most effective solutions for fixing mail problems on iOS 15. 

Let’s get right into it!

1. Restart the Mail App.

One of the most effective ways to fix most issues on the Mail app on iOS 15 is to restart the application. A temporary bug or glitch may have occurred on the app, causing some of its features to malfunction.

For iPhones with an all-screen display, swipe upwards from the bottom of your display until the application switcher shows up. Now, locate the Mail app and flick it upwards to stop it from running.

Mail Problems on iOS 15

On older iPhone models, double-tap the Home button to access the application switcher.

After closing the Mail app, go back to your home screen and relaunch the application. Use the app as you would, to check if you’ll encounter errors.

2. Restart Your Device.

If restarting the Mail app wasn’t enough, try restarting your entire system. This should eliminate temporary errors from your device and clear your system cache to ensure that everything is working.

Here’s how you can restart your iOS 15 device:

  1. First, open the Assistive Touch on your screen.
  2. After that, go to Device and tap on More.
  3. Lastly, choose Restart.
Restart iPhone

Once done, use the Mail app for a few minutes to check if the problem is solved.

3. Re-Login to Your Account.

If you’re having difficulties sending or receiving emails, it may indicate that an issue occurred on your account. In this case, you’ll see a notification asking you to re-login to your account.

However, there are times when this notification doesn’t show up. To be sure, manually log out of your account and re-login afterward.

Here’s what you need to do:

  1. First, go to the Settings and tap on Mail.
  2. Next, open the Accounts tab and choose the account you’re having issues.
  3. Lastly, tap the Sign Out button.
Mail Problems on iOS 15

Wait for 2 to 3 minutes before adding your email account back and check if the problem is solved.

4. Check Your Network Connection.

The Mail problems you’re experiencing with iOS 15 might be related to your network connection and not the update. To confirm this, run a test on your network using to measure its current bandwidth.

Speed Test

If the test indicates an issue with your connection, unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it. This should re-establish the connection with your service provider’s servers.

Restart Router

Once done, perform another test to check if the problem is solved. If not, contact your IPS and ask them to fix their service.

5. Check Your Mail Fetch Settings.

The Mail app has an option that lets you decide how often it would fetch data from the servers to update your emails. If you’re not receiving emails from the app, your fetch settings might not be configured correctly.

Follow the steps below to check your fetch settings on iOS 15:

  1. On your device, tap on the Settings app to launch it.
  2. Next, go to the Mail option and tap on Accounts.
  3. Finally, open the Fetch New Data tab and ensure that ‘Manually is not selected.
Mail Problems on iOS 15

Depending on your preference, you can set your fetch settings to every 30 minutes, automatic, or hourly.

Once done, observe if you’ll start receiving new emails from your account.

6. Check Your Notifications.

Notifications for the Mail app might be disabled on your device, explaining why you’re not receiving alerts for new emails.

To fix this, see the steps below to change your configurations:

  1. Go to the Settings app on your iOS device.
  2. Now, tap on Mail and open the Notifications tab.
  3. Finally, tweak your settings based on your preference.
Mail Problems on iOS 15

If possible, ask one of your friends to send you an email and see if you’ll receive a notification for it.

7. Offload the Mail App.

The Mail app could stop working if it has accumulated a lot of temporary data on your storage. In such cases, check your iPhone’s storage and offload the app to remove broken or corrupted data.

Here’s what you need to do:

  1. First, go to the Settings and access the General tab.
  2. After that, tap on iPhone Storage.
  3. Lastly, go to the Mail app and tap on Offload App.

Once done, go back to the Mail app to check if the problem is solved.

8. Update Your Device.

If you still encounter Mail problems on iOS 15, try updating your device. Apple might already be aware of this issue and has rolled out an update to patch the bug or error.

See the steps below to update your iOS device:

  1. On your home screen, tap on the Settings app to launch it.
  2. Next, go to General and open the Software Updates tab.
  3. Finally, tap on Download and Install if there’s an availabe update.
Mail Problems on iOS 15

Wait for your device to complete the update and check if the problem is solved.

That ends our guide for fixing Mail problems on iOS 15. If you have questions, leave a comment below, and we’ll be glad to help.

If this guide helped you, please share it. 🙂


  • Jake Kovoor

    Jake is the Editor-in-Chief of Saint and an independent software developer, with a Bachelors in Computer Science from Lancaster University, UK. He loves trying out various tech from the Flipper Zero to coding Raspberry Pis for automation. He started Saint back in 2016, having written over 100 posts, with the sole purpose of creating guides for software that had yet to exist back then to help users navigate around their technical problems.

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