Does your Mail app have delays when showing your emails?
The issue has been reported by several users. Some users have also mentioned that when getting notifications pf new emails, the Mail app does not display those emails right away when they check for it. A few have also said that their mails are not being displayed correctly or just appear as blank pages.
If you’re experiencing any kind of the above situations, then the solutions in this guide may help you. You do not have to be tech-savvy to understand most of the solutions we will share below and the ones that do seem a little confusing, we will guide you step by step on how to do it so that you can follow along. 🙂
Let’s jump right in!
TABLE OF CONTENTS
- Delete Unwanted Emails on Webmail
- Check Outbox for Unsent Emails
- Use Filter Option in Mail
- Choose One Email Account for Inbox
- Disable Siri & Search
- Reset Network Settings and Restart Mail App
- Change Fetch New Data Settings
- Restart your iOS 13 Device
- Delete and Re-Add Your Email Account
- Remove and Re-Install the Mail app
- Update to the Latest iOS Version
- Contact Apple Support
How to Fix Mail Slow to Update in iOS 13: 12 Ways
1. Delete Unwanted Emails from Webmail.
Keeping tons of unwanted emails around in your email account can snowball into a giant pile of mess. Especially if you’re trying to access your email account as your device will delay to index and load up all your emails since your inbox contains hundreds of thousands of emails.
This is also true for those of you who have manually set up your email account on your iPhone or iPad using IMAP in your Mail app settings. This is because the Mail app proceeds to fetch email data directly from the server and avoids saving it on your local phone storage, unlike the POP settings.
So to lessen the burden of downloading all the large amount of data, log into your email account using your web browser and delete all the unwanted emails from there.
Once that is done (which may take a while), you can try once again to restart the Mail app by force closing it and then reopening it to see if it fixes the issue(s). You should also be able to see an improvement to the speed at which your emails are loaded up than before.
2. Check Outbox for Unsent Emails.
It’s common to encounter having one of your sent emails be stuck in the Outbox folder on your iPhone or iPad.
This can happen for a wide variety of reasons, one where we will need a separate post altogether to troubleshoot and discuss thoroughly. The most common cause is due to an interruption in your internet network.
It’s likely that the network may have for a minute stopped or undergone some downtime which may have caused the mail not to be sent and be stored into the Outbox folder. The only way to resolve this is to ensure that first and foremost that your internet connection is working before retrying to send the email again.
If you do not know where this “Outbox” folder is located in your device, simply open your Mail app and then under the Mailboxes you should be able to find the Outbox folder. Inside the Outbox folder will contain any pending emails that were not sent due to some interruption.
If you don’t see the Outbox folder, then that means you don’t have any un-sent emails. In which case, keep reading as we delve deeper into more troubleshooting solutions below.
3. Use Filter Option in Mail.
Even though you may have deleted unwanted email messages, there is still the possibility that there are too many email messages that your Mail app can handle. If this happens, you can use the filter option of the Mail app to select what type of email you can display on your phone.
Here’s how you can do it according to Apple Support:
- Go ahead and tap the button in the bottom-left corner of a mailbox list.
- Next, tap “Filtered by” and select the criteria for email views. You can choose the “Unread” or “Only Mail with Attachments” option.
- Then tap the button again to hide emails that don’t match the current filters.
- Finally, tap the button again to return to view all options.
By using the filter option in Mail, you will be able to load email messages faster than displaying everything and manually searching for the email message that you want. This also works in favour to offload tasks and lessens the burden on the resources of your iOS running device.
4. Choose One Email Account for Inbox.
Another factor why your Mail app may be slow to update with new messages is you might be using multiple email accounts.
Having too many email accounts on your device with all the email accounts using a single inbox might cause the conflict in the display of email messages and mail account priority. To resolve this, you need to choose which email account to display among the multiple email accounts that are added to the app.
Here’s what do you:
- Launch the Mail app and tap the Edit button in the upper right corner of the screen.
- Choose the email inbox of the account you want to display to show email messages for that specific account. By doing this, you direct the app to prioritize the task on one account and free extra processes of checking the other email accounts. By now, you will be able to check email messages a lot faster than before.
Additionally, you can also follow Method 9 below by going into your Settings > Passwords & Accounts > remove one of the many email accounts that you may have added onto your device. Having 10-20+ email accounts is just going to slow things down and make it a hassle to keep up with hence it’s a good idea to reorganize everything and prioritize the accounts which are necessary.
5. Disable Siri & Search.
A few users over on the forums reported that by disabling the Siri and Search feature it fixed their issues with their Mail app on their devices.
If you are one of the users who doesn’t rely on this feature, you can turn it off by going to your Settings app and tap on the Mail option. Then tap on the Siri & Search option where you will go to the list of applications that uses this feature.
Toggle the button on each application on the list and disable all of it. Once you’ve disabled the options, force close the Mail app and reopen it to see if this does manage to the trick.
6. Reset Network Settings and Restart Mail App.
We’ve covered this previously in our post related to fixing all kinds of issues with the Mail app on iOS, and one of the recurring factors is the network connection settings on your device. It’s likely that your iPhone or iPad’s settings for the Mail app is corrupted and might be causing a slow connection to the email server.
This is a result of changes in the network caused by abnormal service interruption. To fix this issue, you will need to rebuild the network settings and refresh your application.
Here’s how you can do it:
- Go ahead and tap the Settings on your iOS 13 device, then General, and then Reset option.
- Then, find and tap the Reset Network Settings option.
- Next, provide your device passcode if applicable.
- Now, tap Confirm to finalize the process.
- Go back to your Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. On iPhone 8 or earlier, double-click the Home button to show all apps that have been launched.
- Then, swipe right or left to navigate all launched applications until you find the Mail app.
- Next, swipe up the Mail app’s preview to close the application.
- Finally, connect back to the internet via Wi-Fi and launch the Mail app.
Additionally, you will also want to check your Wi-Fi to makes sure that it is stable and not getting interrupted now and then. This will ensure after executing the steps above that your Mail app works smoothly to connect and update your email accounts on your device.
7. Change Fetch New Data Settings.
The Mail app’s “Fetch New Data” feature is another setting that you can adjust to manually enforce the app that you want your email accounts to be updated every 15 minutes rather than being automatically which is unreliable.
Thus, if you’re still experiencing issues with your Mail app, then this method may be of help.
Here’s how you can locate and change the setting:
- First, open the Settings on your iPhone and then tap the Password & Accounts option.
- Next, scroll down and tap the Fetch New Data option.
- Now tap Every 15 Minutes option on the list and make sure that the Push option is enabled.
- Finally, close your Mail app on your iPhone and relaunch it.
By doing this, you should be able to get new emails from now on and should refresh every 15 minutes. Test it and let us know down below on how it fares for you. 🙂
8. Restart your iOS 13 Device.
Although this may be the solution right at the top of our heads, it’s indeed a useful trick especially if you’ve not already tried it.
If you’ve gone through the above solutions and made the changes to the settings of your Mail app, you will want to make sure that you restart your device for the changes to take effect.
To restart your device, just tap on the Settings on your iPhone, then General and then Shutdown option. Slide the Slide to Power Off button to the shutdown direction to confirm the process.
After your iPhone is completely off, turn it back on by pressing on its Power button. Again try reopening the Mail app, allow it a few minutes to load up and get everything in order after a restart, and see if the previous issues have been fixed.
9. Delete and Re-Add Your Email Account.
Deleting and re-adding your email account on your device helps to remove any conflicts and bugs. This usually happens when applications such as the Mail app get terminated prematurely and never manages to save the data. To resolve the issue, you will have to rebuild the settings of your Mail application by removing your email account from your device and then re-adding it.
Here’s how you can do it:
- First, tap the Settings of your iOS 13 device and then tap on Passwords & Accounts.
- Next, scroll down to the Accounts section and select the email account you want to delete.
- Now, tap the Delete Account button at the bottom of the screen.
- Then, tap on Delete from My iPhone to confirm the process. If you have multiple accounts, repeat the deletion process with other accounts. When you are done, restart your iOS 13 device.
- After your device has started up, go back to the Setting and then tap on Passwords & Account.
- Next, choose Add Account and select your email provider.
- Provide your email address and password. Make sure you spelt it correctly and with the correct syntax.
- Finally, tap on Next and wait for the verification process. Follow the remaining steps provided and tap Save.
If you are not able to add your email provider, you can choose to add your email manually. When doing this, make sure you contact your email provider for the proper configuration setting of your email. Your Mail app should be able to fetch new updates from the server after doing the above.
10. Remove and Re-Install the Mail app.
Applications like the Mail app can get corrupted because of an unsuccessful iOS update process. The only two ways to go about this is to: (1) uninstall the application and re-install it and (2) install any latest iOS updates that are available.
It may be difficult for some users to do this, but with the proper guidance, it is relatively simple.
Here’s how you can do it:
- First, delete all your mail account on the Mail app. For this, refer to Steps 1 to 4 of the previous method (Method 9).
- Then, go back to the home screen of your iOS 13 and find the Mail app icon.
- Next, tap and hold the Mail app and tap Edit Home Screen. The Mail app should begin to jiggle.
- Now, tap the (x) button on the top corner of the Mail app, and tap Delete to confirm.
- Then, tap Done to finalize the process and return to the home screen. Restart your iOS device.
- After the startup, go back to the App Store app and find the Mail app to re-install it.
- Finally, launch the Mail app and add your account using steps 5 to 8 of the previous method.
Now that your Mail app is re-installed and the mail accounts have been set, it should work properly and with no issues. Make sure to set the other settings mentioned in Methods 3, 4, 5 and 7 to make the Mail app update and display your emails quicker.
11. Update to the Latest iOS Version.
Building up from the previous method, as aforementioned, it’s a good idea to check if there any new iOS updates which are waiting to be installed.
If you’re unable to fix the Mail app by trying any of the above solutions, then it comes down to bugs and glitches on the code on the OS level.
Now before you go through with the iOS update, please make sure that you have a backup of your iPhone or iPad on your iCloud or computer beforehand.
Once you’ve backed up, here’s how you install the latest iOS updates:
- Go ahead and plug-in your iOS into a stable power source and connect to the internet using Wi-Fi.
- Next, go to Settings, then General, and then choose Software Update.
- Now, choose and tap Download and Install. If prompted that you will be temporarily removing apps because of space requirements for the update, tap Continue. Don’t worry. iOS will re-install apps that it removed after the process.
- Then, tap Install to proceed with the process immediately. Or you can choose to tap Later where you can select either to Install Tonight or Remind Me Later. If you want to Install Tonight, then just plug your device into power before you go to sleep. Your device will update automatically overnight.
- Finally, enter your passcode if applicable.
12. Contact Apple Support.
You have the option to do this by yourself or have someone more experienced take care of it. You can avail of their services at your nearest Apple Store or authorized Apple Service Provider.
To save you the time, make sure that you tell them the above solutions which you’ve tried yourself. This will help cross off all the necessary methods off the list and try the more complicated ones.
Before we close this article, we hope that we have helped you with how to fix the “Mail slow to update in iOS 13” issue. Thank you for reading this guide and for your continuous support. If you have questions related to this topic, please feel free to leave a comment below.
If this guide helped you, please share it. 🙂