How to Fix Main Menu Not Loading on Apex Legends

Fix Apex Legends Crashing Without Error

Are you wondering why the main menu is not loading on Apex Legends?

Electronic Arts and Respawn Entertainment joined the battle royale genre when they released Apex Legends to the market. It’s a free-to-play multiplayer game featuring squads of three players that use pre-built characters with distinct abilities. 

Overall, Apex Legends had a smooth launch, and most players enjoyed the game without encountering any issues. 

Unfortunately, no platform is exempted from occasional errors. 

If you’re reading this, we can assume that the main menu is not loading on Apex Legends. 

Based on what we know, this problem in the game is often caused by a problem with the game’s installation files. However, it can also be due to faulty servers and unstable network connections. 

To help you out, we’ve decided to make a guide for fixing the main menu if it’s not loading on Apex Legends. 

Let’s get started!

1. Check Apex Legends Servers. 

Before troubleshooting the issue, it’s crucial to identify first where the problem is coming from to save time. Since server-related issues can’t be addressed on your end, we suggest checking the status of Apex Legends’ servers first to know if the problem is from their side. 

You can do this by visiting Apex Legends’ Help Center, where they show the game’s current status. 

main menu not loading on Apex Legends

If the servers are down, the best thing to do is wait for their team to address the issue. 

On the other hand, you can head to the following solution below to start troubleshooting the problem on your device. 

2. Restart the Game. 

If Apex Legends’ main menu did not load on your device, the first thing you can do is restart the app. This should reload the game’s resources and eliminate any temporary errors that may have occurred. 

For Windows, see the steps below to restart Apex Legends: 

  1. First, go to your desktop and press CTRL + ALT + DEL keys on your keyboard. 
  2. After that, click on Task Manager and view the Processes tab. 
  3. Lastly, select Apex Legends and hit the End Task button. 
main menu not loading on Apex Legends

If you are using a Playstation, you can restart Apex Legends by doing the following: 

  1. On your controller, hold down the PS button to open the Quick Menu
  2. Next, highlight Close Application
  3. Finally, press the O or X button on your controller to confirm. 
main menu not loading on Apex Legends

After closing Apex Legends, relaunch the game and see if the main menu will load. 

3. Check Your Network Connection.

A slow or unstable connection could also cause the main menu not to load on Apex Legends. Being an online game, Apex Legends requires a stable internet connection to run smoothly on your device. 

If you suspect that your network is running slow, run a test using Fast.com to measure your connection’s current bandwidth. 

Test Network Connection

Restart your router if the result confirms that your network is the problem to re-establish the connection with your service provider. Unplug your modem from the outlet and wait for at least 5 seconds before restarting it. 

Restart Modem or Router

Once done, perform the test on your network to check if the problem is solved. Relay the issue to your ISP if your connection continues to run slow and ask them to fix their service. 

4. Update Your System. 

The current version of Windows you’re using may not be compatible with Apex Legends, or there’s an issue with its resources. Whichever the case is, we recommend updating your operating system to the latest version possible. 

Here’s how you can update Windows on your computer: 

  1. First, press the Windows + I keys on your keyboard to access Windows Settings
  2. After that, click on Update & Security
  3. Now, open the Windows Update tab and click on Check for Updates
  4. Lastly, follow the prompts to install the update on your computer. 
Windows Update

Go back to Apex Legends after the update and see if the main menu will load. 

5. Turn Off Your VPN. 

VPNs or virtual private networks are third-party tools that protect your network and data from hackers and other harmful entities. They mask your default IP address to hide your identity and filter your data to remove sensitive information such as bank details and credit card numbers. 

Virtual private networks can also bypass restrictions set by your provider to access applications and websites that are not available for your region. 

However, VPNs can also cause delays and instability to your connection, which can cause online applications to malfunction. In this case, we suggest turning off your VPN before playing Apex Legends.

PureVPN

On the other hand, consider switching to PureVPN if you prefer using VPNs.

Compared to other providers, PureVPN uses high-speed servers worldwide for a fast and secure connection. 

6. Allow Apex Legends Through Your Firewall. 

Another reason the main menu is not loading on Apex Legends is if your firewall is blocking the game from accessing your connection. Windows Defender is a feature on Windows that controls the access of apps to your network. 

To avoid this, see the steps below to allow Apex Legends through your firewall: 

  1. On your computer, go to Windows Settings and click on Update & Security
  2. After that, click on Windows Security and open the Firewall & Network Protection tab. 
  3. Now, choose the Allow an App Through Firewall option. 
  4. Finally, locate Apex Legends and ensure that it has access to your Public and Private Networks
main menu not loading on Apex Legends

Go back to the game afterward and see if the main menu is now loading on Apex Legends. 

7. Update Your Graphics and Network Driver. 

Windows drivers are programs that control the devices on your computer. When they malfunction, expect your devices not to work at the same time. If the main menu is not loading on Apex Legends, try updating your graphics and network drivers. 

Check out the steps below to update your drivers on Windows: 

  1. First, press the Windows + X keys on your keyboard and click on the Device Manager
  2. After that, expand the Display Adapters tab. 
  3. Now, right-click on your video card and choose Update Driver.
  4. Expand the Network Adapters tab afterward and right-click on your network device. 
  5. Lastly, choose Update Driver and follow the prompts to install the update. 
main menu not loading on Apex Legends

Once done, go back to Apex Legends and see if the problem is solved. 

8. Reinstall Apex Legends. 

If the main menu is still not loading on Apex Legends, there might be something wrong with the game’s installation files on your device. To fix this, we recommend reinstalling the game to ensure that everything’s in order. 

For Windows users, see the steps below to delete Apex Legends: 

  1. On your computer, open the Control Panel and choose Uninstall a Program
  2. After that, locate Apex Legends from the list. 
  3. Finally, right-click on the game and choose Uninstall
main menu not loading on Apex Legends

If you are using a Playstation, here’s how to uninstall Apex Legends: 

  1. First, go to your main screen and find Apex Legends
  2. Highlight the game using your controller and press the Options button
  3. Lastly, choose Delete and press the O or X button to confirm. 
main menu not loading on Apex Legends

Reinstall the game on your device afterward and see if the main menu is now loading on Apex Legends. 

9. Report the Issue to Apex Legends. 

If none of the solutions above worked for you, we suggest that you contact Apex’s team to report the problem. 

Visit Apex Legends’ Help Center and get in touch with their team. Provide all the necessary details on your report, including the platform you’re using and your account details to speed up the process.

main menu not loading on Apex Legends

While waiting for a response, you can browse the other solutions on their page and see if you can find other solutions for the issue. 

That ends our guide for fixing the main menu if it’s not loading on Apex Legends. For your questions and other concerns, please leave a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂

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