Can’t figure out why your messages are not sending on LinkedIn?
There’s no doubt that LinkedIn is one of the leading networking platforms for connecting professionals from different industries. Users can use its built-in messaging platform and InMail feature to connect with a potential partner or client.
However, the built-in messaging platform isn’t always working and many users report having issues with it.
If you are reading this, we can assume that your messages are not sending on LinkedIn.
This can be a problem if you are running a campaign for your business and need to connect with professionals and individuals for potential opportunities.
Usually, this issue is caused by server-related problems. However, it can also be due to slow network connections, improper user configurations, outdated software, or third-party applications.
In this guide, we will show you what to do if your messages are not sending on LinkedIn.
Let’s jump right in!
1. Check LinkedIn Servers.
When you face issues with LinkedIn or any other online service, the first thing you should do is check for server-related problems. This way, you’ll know whether the error is coming from your end or their side.
Fortunately, LinkedIn has a dedicated status page that you can check whenever you encounter problems with the platform.
If there are ongoing issues with the servers, the best thing you can do is wait it out. Sadly, server-related problems can’t be addressed on your end. On the other hand, you can proceed to the next solution if the servers are fine.
2. Restart Your Device.
Before tweaking your configurations, you can try restarting your device if you are experiencing issues with LinkedIn’s built-in messaging platform. This should allow your device to reload its resources and resolve temporary errors that occurred during use.
- On your device, access the Assistive Touch and go to the Device tab.
- After that, tap on More.
- Finally, choose the Restart option and wait for your device to reboot.
- First, locate the Power button on your device.
- Next, hold down the Power button until the selection screen appears.
- Lastly, tap on Restart to begin the process.
- Access the Start Menu by pressing the Windows key on your keyboard.
- Now, go to the Power Options tab.
- Choose Restart and wait for your system to reboot.
- Start by accessing the Apple Menu on the upper left corner of your screen.
- After that, click on the Restart option.
- Confirm your action by clicking on Restart again in the dialog box.
Once done, go back to LinkedIn and try using the messaging service again.
3. Check Your Network Connection.
Slow or unstable networks could also be the reason your messages are not sending on LinkedIn. Since you are using an online service, stable internet is a must to enjoy LinkedIn’s features.
If the result indicates a problem with your connection, we recommend power cycling your router to refresh the link with your service provider. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it.
Once done, re-run the test to check if the problem is solved. If not, contact your provider and ask them to fix the issue.
4. Disable Browser Extensions.
If you’re using a web browser to access LinkedIn, you might want to check your extensions and disable the ones you’ve installed recently. A web extension could be interfering with LinkedIn’s process causing your messages not to get sent.
Here’s what you need to do:
- On your browser, click on the Options button at the top right corner of your screen.
- After that, click on the Settings tab.
- Inside Settings, click on the Extensions tab to open it.
- Lastly, turn off all the extensions that you’ve installed.
Restart your browser and try using LinkedIn to confirm if the problem is solved.
5. Turn Off VPN.
Virtual private networks are third-party services that protect your network and data from harmful entities online. They work by masking your IP address and filtering your activity to keep sensitive data secured.
However, some VPNs are not optimized and could cause issues with your network and affect its stability.
If you’re experiencing problems with LinkedIn, try turning off your VPN.
On the other hand, you can also consider switching to other providers if your current VPN keeps giving you problems. We recommend using PureVPN for your needs. Unlike other services, it uses high-speed servers across various locations to ensure fast and reliable connections.
PureVPN also works with most streaming platforms like Netflix, Disney+, and HBO Max.
6. Clear Browsing Cache and Data.
Another way to address this problem on LinkedIn is to clear your browser cache and data. Web browsers store temporary data on your storage, which is used to enhance loading times and overall performance.
However, caches and data could accumulate over time and cause issues with the websites you visit and your browser.
To avoid problems, follow the steps below to clear your browsing data:
- On your keyboard, press CTRL + H while your browser is open. This will launch the History tab.
- Inside the History tab, click on Clear Browsing Data.
- Now, make sure the ‘Cached Images and Files’ and ‘Cookies and Other Site Data’ is selected.
- Lastly, click on the Clear Data button to start the process.
Go back to LinkedIn and log back into your account to check if the problem is solved.
7. Update LinkedIn.
If you are using a mobile device, we suggest updating the LinkedIn app. This way, you can ensure that you are running the latest version and there are no underlying bugs and errors on your device.
- First, go to the App Store on your iOS device.
- Next, open your Profile and look for LinkedIn on the list.
- Lastly, tap the Update button to install the latest version.
- Launch Google Play Store on your device.
- After that, tap on your Profile and access the Manage Apps & Device tab.
- From there, go to the Updates Available page and locate LinkedIn.
- Hit the Update button beside the app to start the process.
Go back to the app afterward and see if you can now send messages on the platform.
8. Reinstall LinkedIn.
If the update did not work, you can also try reinstalling the LinkedIn app on your device. Some of its resources may have gotten corrupted and the update can no longer fix them.
Here’s what you need to do:
- First, locate the LinkedIn app from your home screen.
- After that, press and hold the app icon until the options menu shows up.
- Lastly, tap on Remove App (iOS) or Uninstall (Android) to remove LinkedIn.
Go to the App Store or Play Store on your device and download the latest version of LinkedIn.
9. Contact LinkedIn Support.
At this point, the last thing you can do is seek help from professionals. Head to LinkedIn’s support page and contact their team to ask for assistance. There might be an issue with your account that needs to be addressed on their end.
You can also browse the guides on their page and see if you can find other solutions.
That ends our guide on how to fix messages that are not sending on LinkedIn. If you have other concerns, please let us know in the comment section, and we’ll do our best to answer them.
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