Fix: Microsoft Store ‘Check your Connection’ 0x80072EFD

Facing the Microsoft Store ‘Check your Connection’ 0x80072EFD error on your PC?

 

Microsoft Store was introduced in 2012, with the launch of Windows 8. It started as an app store, but today, the Microsoft Store is a digital distribution platform with over 669,000 apps. 

We may not realize it, but it has become an integral part of our digital lives. It provides access to thousands of apps, games, digital media, and Microsoft devices, but it is prone to errors like every app. 

Errors can be frustrating, especially when you are in a hurry. 

One such common error is the Microsoft Store ‘Check your Connection’ 0x80072EFD error, which occurs when the Microsoft Store fails to connect to the internet. If you have been facing this error on your PC, you’re in the right place. 

This guide will walk you through the process of fixing the Microsoft Store ‘Check your Connection’ 0x80072EFD error on your PC. 

Let’s get started. 

• 1. Check the Time, Date, and Time Zone On Your Computer.
• 2. Run the Microsoft Store App Troubleshooter. 
• 3. Reset the Microsoft Store Cache. 
• 4. Disable Proxy Settings. 
• 5. Use the Registry Editor. 
• 6. Change Network Profile to Public. 
• 7. Reset Your Network. 
• 8. Check the Windows Update Service Status. 

 

1. Check the Time, Date, and Time Zone On Your Computer.

Several apps and programs, including the Microsoft Store, rely on your computer’s time zone, date, and time. These programs check the system for certificates before performing actions. If your PC’s time is incorrect, the certificates are considered invalid, and an error message is displayed on your screen. 

You can fix this issue by adjusting the time, date, and time zone on your computer. 

Here is how you can do it:

1. Type Date & Time in the search bar and select Open to launch the Settings window. 
2. Verify the Time Zone and enable the Set time automatically option. 
3. Under Synchronize Your Clock, click on Sync Now.  

 

4. Finally, open the Microsoft Store and see if the error is resolved. 

Hopefully, you will be able to use the Microsoft Store without any issues. 

 

 

2. Run the Microsoft Store App Troubleshooter. 

It is common for the users to run into errors while using the Microsoft Store every now and then. Luckily, Windows has a troubleshooter that scans the applications, identifies the errors, and attempts to fix them automatically. 

To run the Microsoft Store app troubleshooter, follow the steps mentioned below:

1. Press Windows + I keys simultaneously to open the Settings application.
2. Go to Update and Security and click Troubleshoot on the left panel.
3. Now scroll down to find the Windows Store Apps option. 
4. Select the Windows Store Apps option click on Run the troubleshooter to start the process. 

 

5. Now, wait for the troubleshooter to complete scanning. If the troubleshooter identifies an error, it will recommend a fix. In this case, follow the on-screen instructions to solve the error. 
6. Once done, restart your PC and see if the error is resolved. 

You should now be able to run the Microsoft Store app without any issues. However, if the troubleshooter did not fix the problem, proceed to the next method below. 

 

 

3. Reset the Microsoft Store Cache. 

When you search for or download apps via the Microsoft Store, the app saves several contents into temporary storage. These so-called ‘temporary storage’ files are referred to as cached files, and they help the app retrieve data faster. 

Unfortunately, cached files can get corrupted and cause several errors within the app. A simple solution to get rid of the errors is to clear the cache. 

Here is how you can clear the cache in the Microsoft Store:

1. Type Command Prompt in the search bar and click on Run as administrator to run Command Prompt with administrative privileges. 
2. Type the command mentioned below in the elevated Command Prompt and hit Enter to execute it. 

wsreset.exe

 

3. Once the process is complete, restart your PC and see if the error is resolved. 

Clearing the Microsoft Store cache will hopefully solve the error. Doing so will also enhance your PC’s overall performance, which is why we recommend clearing cache from time to time. 

 

 

4. Disable Proxy Settings.

When proxy settings are enabled on your PC, they act as a web filter between Windows and your internet connection. This reduces Windows apps’ ability to connect to the internet instantly, and as a result, you encounter errors. 

You can solve this issue by disabling the proxy settings on your PC. 

Here is how you can do it:

1. Type Settings in the search bar and click Open to launch the application.
2. Select Network and Internet from the list of available options and click on Proxy.
3. Under Manual proxy setup, disable Use a proxy server.

 

4. Now restart your PC and see if the error is resolved.

Doing so will solve the error by preventing the proxy server from interfering with the authentication process. 

 

 

5. Use the Registry Editor. 

Start-up errors such as the error 0x80072EFD can also be caused by a corrupt registry key. Registry keys store information and other values for programs installed on your PC. However, there are times when a registry key can get corrupted due to changes in the system. 

It is essential to fix registry errors if you want to prevent further damage to your operating system. 

Here is how you can use the ‘Registry Editor’ to fix the 0x80072EFD error on your PC:

1. Press Windows + R keys simultaneously to open a Run dialogue box. 
2. Type “regedit” in the dialogue box and hit Enter.

 

3. Next, click on Yes in the User Account Control (UAC) prompt to open the Registry Editor. 
4. In the Registry Editor, navigate to the key mentioned below. 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles

 

5. Click on the Profile folder and select Permissions.

 

6. Go to Advanced and check-mark the ‘Replace all child object permission entries with inheritable permission entries from this object’ option.

 

7. Click OK to save the changes and restart your PC. 

You should now be able to use the Microsoft Store without any issues. 

 

 

6. Change Network Profile to Public.

When the Wi-Fi’s network profile is set to public on a PC, Windows hides your PC from the other devices on the network. This means that no external device can connect to your computer. 

If you have been facing the 0x80072EFD error on your PC, we encourage you to change the network profile to public. Doing so has solved the 0x80072EFD error for several users, and hopefully, it will for you too. 

Here is how you can change the network profile to public:

1. Press Windows + R keys simultaneously to open a Run dialogue box. 
2. Paste the path mentioned below in the dialogue box and hit Enter. 

ms-settings:network-wifi

 

3. Click on the connected Wi-Fi and select Public under Network profile option. 

 

Hopefully, doing so will fix the connection errors on your PC. 

 

 

7. Reset Your Network.

Network reset mode is another usable troubleshooting mode for issues related to the internet. Resetting your network will restore all the network-related features to their original values (initial state). 

If you have been facing the connection error on your PC, we suggest resetting your network and see if the error is resolved. 

To reset your network, follow the steps mentioned below:

1. Go to Settings and select Network & Internet. 
2. Click on Network reset.
3. Wait for the process to complete. Once done, restart your PC. 

Resetting your PC’s network will fix all the relevant bugs and errors. You should be able to use the Microsoft Store without any issues now. 

 

 

8. Check the Windows Update Service Status.

If none of the methods mentioned above work for you, then check the Windows Update Service status. The Windows Update Service is responsible for downloading Microsoft-created software on your PC, and its improper functioning can affect the performance of the Microsoft Store. 

Here is how you can check the Windows Update Service Status and adjust it:

1. Press Windows + R keys simultaneously to open a Run dialogue box. 
2. Type ‘services.msc’ in the Run dialogue box and click on OK. 
3. Now find Windows Update Service from the list of available options and right-click on it. 
4. Select Properties and change the startup to Automatic. 

 

5. Now restart your PC and check if the error is resolved. 

That’s it. Hopefully, doing so will fix the error on your PC once and for all. 

This wraps up our guide on  Microsoft Store ‘Check your Connection’ 0x80072EFD error. We hope our solutions helped solve the issue on your PC. We have also discussed the Microsoft Store slow download issue in our previous post. Don’t forget to give our article a read if your Microsoft Store takes too long to download apps. In case of queries, please let us know in the comment section down below. 

 

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