How to Fix Microsoft Store Error 0x80072F05 The Server Stumbled

Wondering how to fix Microsoft Store Error 0x80072F05 The Server Stumbled?

 

How to Fix Microsoft Store Error 0x80072F05 The Server Stumbled

 

Microsoft introduced the Microsoft Store with the launch of Windows 8 in 2012. The latest version of the Microsoft Store app hosts a wide range of digital content, but it is prone to errors like any other app. 

One such common error is the Microsoft Store error 0x80072F05 “The Server Stumbled”, which does not allow the users to install or update apps. As the name suggests, this error occurs when the Window Store is unable to connect to the server. 

This error message can also appear in the Mail or Outlook application, preventing the users from receiving any new emails.

If you have been facing this error while using Microsoft Store, you’re in the right place. This guide will walk you through the process of fixing this error in detail. 

Let’s get started. 

 

1. Adjust the Date and Time. 

Some software and services, including the Microsoft Store, check the system for certificates. If your PC does not display the correct time or date, the certificates would be considered as invalid. As a result, you will not be allowed to install or update apps via Microsoft Store. 

To adjust the date and time using this method, follow the steps mentioned below:

  1. Type Date & Time in the search bar and click Open to launch the Settings window. 
  2. Verify the Time Zone and enable the Set time automatically option. 

Fix: Microsoft Store Error 0x80072F05 The Server Stumbled

 

  1. Now click Sync Now under Synchronize Your Clock.
  2. Finally, open the Microsoft Store and see if the error is resolved. 

Doing so will ensure that the clock on your computer is accurate, and hopefully, you would be able to use Microsoft Store without any issues. 

 

 

2. Disable Proxy Settings. 

Proxy settings on a computer are required to access the proxy server. Proxy servers serve as a security layer between your PC’s servers and external traffic. While proxy servers have several advantages, they can sometimes prevent Windows from connecting to the network. As a result, you face the Microsoft Store error 0x80072F05. 

This error can be resolved by disabling the proxy settings. To do so, follow the steps mentioned below:

  1. Type Settings in the search bar and click Open to launch the application.
  2. Select Network and Internet and click on Proxy.
  3. Under Manual proxy setup, disable Use a proxy server

Fix: Microsoft Store Error 0x80072F05 The Server Stumbled

 

  1. Now restart your PC and see if the error is resolved. 

After you disable the proxy server, it will no longer interfere with the authentication process, thus resolving the error in the process.

 

 

3. Use Windows Store Apps Troubleshooter. 

Troubleshooters are designed to identify and fix issues within the system. A Windows Store Apps troubleshooter scans through the Microsoft Store and resolves errors in the application. 

Troubleshooters might not be able to solve all the issues, but they can fix most of the app’s common errors. If you have been facing the Microsoft Store error 0x80072F05, running a troubleshooter will help you fix the error. 

To run Windows Store Apps troubleshooter, follow the steps mentioned below:

  1. Press Windows + I keys simultaneously to open the Settings application.
  2. Click on Update and Security and select Troubleshoot from the left panel.
  3. Scroll down and select the Windows Store Apps option. 

Fix: Microsoft Store Error 0x80072F05 The Server Stumbled

 

  1. Now click on Run the troubleshooter to begin scanning. 
  2. If the troubleshooter finds errors within the application, it will suggest fixes. You need to follow the on-screen instructions to fix the error. 
  3. Once the operation is complete, restart your PC and see if the error has been resolved. 

The troubleshooter will fix the corruption errors in the Microsoft Store. If the error persists, proceed to the next method below. 

 

 

4. Clear the Windows Store Cache. 

A cache is a reserved location on your PC that stores temporary data. It saves data in the form of files so that the relevant programs can access it easily whenever needed. Sometimes, the cache gets piled up and can interfere with the system. It also slows down your PC’s performance, which is why clearing cache from time to time is essential. 

To clear the Windows Store Cache, follow the steps mentioned below:

  1. Type Command Prompt in the search bar and click on Run as administrator to launch Command Prompt with administrative privileges. 
  2. Type the command mentioned below in the elevated Command Prompt and hit Enter to execute it. 
wsreset.exe

Reset Microsoft Store Cache

 

  1. Once the process is complete, restart your PC and check if the error is resolved. 

Clearing the Windows Store Cache will free some space on your PC and solve the error. 

 

 

5. Disable Antivirus. 

It is common for third-party antivirus programs to interfere with your PC’s network connection. As a result, you can face the Microsoft Store error 0x80072F05 when using the application. 

Since antivirus software protects your system from getting infected, you might not want to uninstall it. In this case, we recommend disabling your antivirus temporarily and checking if it resolves the error. 

 

 

6. Re-register the Windows Store App. 

Re-registering the Windows Store app is another potential solution to try if the solutions mentioned above do not work. Re-registering the Windows Store app is another form of resetting the application. 

To re-register the Windows Store app, follow the steps mentioned below:

  1. Press Windows + X keys simultaneously and click on Windows PowerShell (Admin) to launch PowerShell with administrative privileges. 

Re-register Microsoft Store

 

  1. In the PowerShell window, type the command mentioned below and hit Enter to execute it. 
Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

 

  1. Once the process is complete, restart your PC and check doing so resolved the issue. 

Hopefully, re-registering the Windows Store app will fix the Microsoft Store error 0x80072F05 The Server Stumbled. This method does not damage the app’s data as well. However, if you could not solve the issue using this method, reset the Windows Store application as described in the method below. 

 

 

7. Reset the Windows Store App. 

If the error persists, you can try resetting the Windows Store app. Resetting the application will bring it back to its initial state. This process is similar to reinstalling the app, but resetting Windows is faster and more convenient. 

To reset the Windows Store app, follow the steps mentioned below:

  1. Type Settings in the search box and hit Enter to launch the app. 
  2. Select Apps and Features from the left panel and search for Microsoft Store from the list of apps on the screen. Once found, click on the Microsoft Store app. 
  3. Now click on the Advanced Options hyperlink and scroll down to find the Reset button. 

Advanced Microsoft Store Options

 

  1. Click the Reset button to start the operation. 
  2. Once the operation is complete, restart your PC and check if the error is resolved.

Resetting the Windows Store app will hopefully resolve the error. However, it is essential to keep in mind that doing so will delete the app’s data on your PC, including your sign-in details. 

This wraps up our guide on fixing the Microsoft Store error 0x80072F05 ‘The Server Stumbled’. We hope our solutions helped you fix the error on your PC. If you have any confusion, please let us know in the comment section below. 

 

If this guide helped you, please share it. 🙂

Author

  • Zainab Falak

    Zainab Falak is a staff writer for Saint and an expert in Microsoft Windows, having authored more than 200 posts. She has a Bachelors in Actuarial Sciences and her passion for computers extends to exploring various aspects, from UI customization to the Windows registry and exploring error codes. Twitter LinkedIn

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