How to Fix Microsoft Store Error 0x80131505 on Windows 10

Wondering how to fix Microsoft Store Error 0x80131505 on Windows 10?

 

 

Imagine having your friends over for a game night, but your favorite game fails to launch right before the match. You rush to the Microsoft Store to re-install the game but your screen displays “Error 0x80131505”. You re-connect your PC to your Wi-Fi connection, but all in vain. 

Wouldn’t that be frustrating and disappointing?

Well, if you have been facing the error 0x80131505 on your PC, you are not alone. This error occurs when the Microsoft Store takes a long time to load. It prevents users from downloading new apps and updating the existing ones. 

This guide will walk you through the process of fixing the Microsoft Store error 0x80131505 on Windows 10. 

Let’s get started. 

• 1. Run the Windows Store Apps Troubleshooter.
• 2. Perform an SFC and DISM Scan.
• 3. Clear the Windows Store Cache.
• 4. Reset Windows Store via Settings.
• 5. Clear Data from the SoftwareDistribution Folder.
• 6. Re-register Microsoft Store App. 

 

1. Run the Windows Store Apps Troubleshooter. 

If you cannot download or update UWP applications, the first thing you should do is run the Windows Store Apps troubleshooter. A troubleshooter will scan the application, identify the problems, and will fix them automatically. 

Troubleshooters can fix most of the application errors, which is why they are worth a try. 

To run the Windows Store Apps troubleshooter, follow the steps mentioned below:

1. Press both the Windows + I keys simultaneously to open the Settings application.
2. Go to Update and Security and select Troubleshoot from the left panel.
3. Now scroll down to find the Windows Store Apps option. 
4. Select the Windows Store Apps option click on Run the troubleshooter to start the process. 

 

5. Wait for the troubleshooter to complete scanning. If the troubleshooter finds an issue, it will recommend a fix. In this case, follow the on-screen instructions to solve the error. 
6. Once done, restart your PC and see if the error is resolved. 

Hopefully, running the Windows Store Apps troubleshooter will solve the error. However, if you are still facing the error, proceed to the next method below. 

 

 

2. Perform an SFC and DISM Scan. 

Apart from the troubleshooter, Microsoft Windows has several other built-in utilities that allow users to scan for corruption errors in the system and fix them. System File Checker (SFC) and Deployment Image Servicing and Management (DISM) are two such tools that can help you identify and fix errors in no time. 

Typically, the DISM tool is used if SFC fails to solve the error. However, we suggest performing scans using both the tools to increase the chances of solving the error. 

Here is how you can do it:

1. Type cmd in the search bar and click on Run as administrator. 
2. In elevated Command Prompt, type the command listed below.

sfc /scannow

 

3. Once the operation is complete, restart your PC. 
4. Type cmd in the search bar and click on Run as administrator. 
5. Now type the command mentioned below in the elevated Command Prompt and hit Enter. 

DISM /Online /Cleanup-Image /RestoreHealth

 

6. Once done, restart your PC and check if the error is resolved. 

Doing so will help your system get rid of all the corruption errors, and you will be able to run the Microsoft Store without any issues. 

 

 

3. Clear Windows Store Cache.

You might have come across the option of ‘Cached files’ while clearing up your browsing history or an app’s data on your PC. Cached files are temporary data files that help apps and browsers retrieve data faster, so the programs can run efficiently.  

Unfortunately, cached files can sometimes get corrupted and cause errors. 

A corrupt cache file is one of the leading causes behind the Microsoft Store error 0x80131505, which is why we suggest clearing the Windows Store cache. Resetting the Windows Store cache will fix the error on your PC. 

Here is how you can do it:

1. Type Command Prompt in the search bar and click on Run as administrator to run Command Prompt with administrative privileges. 
2. Type the command mentioned below in the elevated Command Prompt and hit Enter to execute it. 

wsreset.exe

3. Once the process is complete, restart your PC and see if the error is resolved. 

Clearing the Windows Store cache will also enhance your PC’s overall performance, which is why we recommend doing it from time to time. 

 

 

4. Reset Windows Store via Settings.

If clearing the Microsoft Store cache did not solve the error 0x80131505, try resetting the Windows Store app via the ‘Settings’ menu. Resetting the Windows Store will bring it back to its initial state. 

However, it is essential to keep in mind that doing so will permanently delete the app’s data on your PC, including your sign-in details. 

To reset the Microsoft Store via ‘Settings,’ follow the steps mentioned below:

1. Type Settings in the search box and hit Enter to open the app. 
2. Select Apps and Features from the left panel.
3. Type Microsoft Store in the search box on the screen. 

 

4. Now click on the Advanced Options hyperlink and scroll down to find the Reset option. 
5. Click Reset to start the operation. 

 

6. Once the process is complete, restart your PC and check if the error is resolved. 

Hopefully, resetting the Microsoft Store will fix the Microsoft Store error 0x80131505. If the error persists, proceed to the next method below. 

 

 

5. Clear Data from the SoftwareDistribution Folder.

On Windows 10, the ‘SoftwareDistribution’ folder stores files that are needed to install new updates on your PC. There are times when this folder does not allow Windows to update the existing apps. Typically, this happens when the ‘Datastore’ and ‘Download’ folders aren’t synchronized. 

If you cannot update apps via Microsoft Store on your PC, it could be due to issues in the ‘SoftwareDistribution’ folder.

To solve this error, you should try clearing data from the ‘SoftwareDistribution’ folder. 

Here is how you can do it. 

1. Type Command Prompt in the search bar and click on Run as administrator to run Command Prompt with administrative privileges. 
2. Type the command mentioned below in the elevated Command Prompt and hit Enter after each command to execute it. 

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

rmdir C:\Windows\SoftwareDistribution\DataStore

rmdir C:\Windows\SoftwareDistribution\Download

net start cryptSvc

net start bits

net start msiserver

 

3. Once done, close the elevated Command Prompt and restart your PC. 

You should now be able to update apps via Microsoft Store without any issue. 

 

 

6. Re-register the Microsoft Store. 

If none of the methods mentioned above work for you, we suggest re-registering the Microsoft Store application. Re-registering is a form of resetting the app, but you will not lose any data while re-registering the app, unlike resetting. 

Here is how you can do it:

1. Press Windows + X keys simultaneously and click on Windows PowerShell (Admin) to launch PowerShell with administrative privileges. 
2. In the PowerShell window, type the command mentioned below and hit Enter to execute it. 

Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

 

3. Once the process is complete, restart your PC and check doing so resolved the issue. 

Hopefully, re-registering the Microsoft Store app will fix the error. 

This brings us to the end of our guide on fixing the Microsoft Store Error 0x80131505 on Windows 10. We hope our solutions helped you solve the error on your PC. We have also discussed the Microsoft Store slow download issue in our previous post. Don’t forget to give our article a read if your Microsoft Store takes too long to download apps.  If you have any queries, please let us know in the comment section down below. 

 

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