Fix: Music Not Working on Stories on Instagram

Can’t figure out why music is not working on stories on Instagram?

Stories have come a long way, and Instagram implemented many updates on this feature. Now, fans can add music to images, put GIFs and Emojis on posts, and use filters to add some swag to their posts. 

Sadly, the music feature on stories isn’t working all the time. Some users reported issues with the feature, and they couldn’t hear anything after adding music to their posts. 

Usually, this issue is caused by outdated app versions and server-related problems. 

On the other hand, it can also be due to third-party applications, improper configurations, and slow network connections. If you’re experiencing this error, we’ve got you covered. 

Today, we will show you how to fix the music if it’s not working on stories on Instagram. 

Let’s begin!

1. Check Instagram Servers. 

Whenever you encounter issues with Instagram, the first thing you should do is check the servers. Since Instagram is an online service, its servers play a major role in delivering content and services. 

You can use third-party sites like Downdetector to check the status of Instagram and its servers. 

Instagram Server Status

If there are reported problems with the servers, the best thing to do is wait. Unfortunately, server-related issues can’t be resolved on your end, and any changes won’t affect the platform’s status. 

On the other hand, you can head to the next solution if the servers are working. 

2. Restart Your Device. 

One of the quickest ways to fix most issues on Instagram is to restart your device. This should reload Instagram’s resources and eliminate temporary errors that may have occurred during use. 

For Android: 

  1. First, locate the Power button on your device. 
  2. Next, hold down the Power button until the selection screen appears. 
  3. Lastly, tap on Restart to begin the process. 
Restart Android

For iOS:

  1. On your device, access the Assistive Touch and go to the Device tab. 
  2. After that, tap on More
  3. Finally, choose the Restart option and wait for your device to reboot. 
music not working on stories on instagram

Go back to Instagram afterward and check if the problem is solved. 

3. Check Your Network Connection. 

A slow internet connection could also be the reason music is not working on stories on Instagram. Since you’re accessing an online service, you’ll need stable internet to enjoy Instagram’s services. 

To confirm if your network is the problem, run a test using to measure its current upload and download bandwidth.

If the test indicates a problem with your network, restart your modem or router to re-establish the connection with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it. 

Restart Router

Once done, re-run the test to check if the restart worked. Contact your provider if you continue to experience problems and ask them to fix their service. 

4. Update Instagram. 

The version of Instagram you’re using might have an issue related to the music feature, explaining why it’s not working. If this is the case, we suggest updating the app to the latest version to patch errors. 

For Android: 

  1. Launch Google Play Store on your device. 
  2. After that, tap on your Profile and access the Manage Apps & Device tab. 
  3. From there, go to the Updates Available page and locate Instagram
  4. Hit the Update button beside the app to start the process. 
Update Android

For iOS:

  1. First, go to the App Store on your iOS device. 
  2. Next, open your Profile and look for Instagram on the list. 
  3. Lastly, tap the Update button to install the latest version. 
music not working on stories on instagram

Go back to Instagram afterward and see if the problem is solved. 

5. Turn Off PureVPN. 

Virtual private networks are third-party services that protect your network and data from hackers and harmful entities online. While they work great for security purposes, VPNs can also cause issues with your network. 

To avoid problems, we suggest disabling your VPN before accessing Instagram. 


On the other hand, you can also try switching to other providers like PureVPN. Compared to other services, PureVPN works great with most apps and ensures that your connection stays fast and reliable. 

It also works with streaming services like HBO Max, Disney+, and Netflix. 

6. Reinstall Instagram. 

Another way to solve this issue on Instagram is to reinstall the app on your device. This should ensure that you have the latest working version of the app and there are no issues with the installation package. 

See the steps below to uninstall Instagram: 

  1. First, locate the TikTok app from your home screen. 
  2. After that, press and hold the app icon until the options menu shows up. 
  3. Lastly, tap on Remove App (iOS) or Uninstall (Android) to remove Instagram
music not working on stories on instagram

Go to the Play Store or App Store afterward and install the latest version of Instagram. 

7. Contact Instagram Support. 

At this point, the last thing you can do is let the professionals handle the situation. 

Go to Instagram’s support page and contact their team to report the issue you’ve been experiencing on the app. When asking for help, make sure to provide all the necessary details, like the model of your device, your username, and the music you’re trying to use. 

music not working on stories on instagram

You can also browse the other guides on their page and see if you can find other solutions for the problem. 

That sums up our guide on how to fix your music if it’s not working on stories on Instagram. If you have questions or other concerns, please drop a comment below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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