Is Netflix Down? Server Status and How to Fix

watch US netflix from outside US

Are you wondering if the Netflix server is down?

Being an online platform, Netflix relies on its servers to deliver content, services, and features. Without the servers, their application cannot stream movies and TV shows. Similar to other applications, Netflix is not exempted from occasional problems and errors with its servers. 

Given the number of users on Netflix, it is very impressive that the platform stays functional for the most part. However, if you are reading this right now, you’re probably having difficulty using the platform. 

Well, if Netflix is not working correctly, its servers are probably down for maintenance, or something terrible happened with their servers. 

Most of the time, server-related issues are only addressable on Netflix’s end, but this doesn’t mean that you can’t do anything about it. 

Today, we’ll show you a few workarounds that you can do to alleviate the situation if the Netflix server is down. 

Let’s get started!

1. Check Netflix Servers. 

Before anything else, you need to make sure first that the problem is with Netflix servers. To do this, visit their dedicated status page, where you can view the current status of Netflix and the issues it encountered. 

Netflix Server Status

However, if the servers are down, the website may not be accessible. In this case, you can use third-party websites like Downdetector, which gives information about Netflix and the problems it has encountered for the last 24 hours.

2. Re-Login to Your Account. 


Temporary errors may have occurred on your user data when the servers went down. If this happens, your current session would be full of unexpected issues and glitches.

To fix this, you need to sign out of your account and log back in after several minutes to refresh your account data. 

Follow the steps below to sign out of your account on all devices at once: 

  1. First, open your browser and access your Netflix account. 
  2. Now, point the mouse cursor on your Profile and click on Account
  3. After that, go to the Settings tab and click on Sign Out of All Devices
  4. Lastly, click on Sign Out to log out of your account. 
Sign Out Netflix

After several minutes, log back into your Netflix account and check if the problem is solved. 

3. Check and Reset Your Internet. 


The last thing you want when Netflix servers are down is to have a slow internet connection. Given that the servers are having issues, your device may struggle to communicate with it, and a slow internet connection can make things worse. 

To check if your network is running correctly, run a speed test using Fast.com to measure its current bandwidth. 

Netflix server is down

Restart your router if the result shows that your connection is running slow. Unplug your router’s power cable from the outlet and allow several seconds to pass before plugging it back in. 

Restart Router

Once done, re-run the test and check if your network is now running correctly. Contact your ISP if you continue to experience network-related issues and ask them to fix their service. 

4. Turn Off VPN. 

VPNs work by changing your IP address and filtering your data to prevent hackers from using it against you. However, this process can affect your network’s quality, making it difficult for your device to communicate with Netflix. 

Besides, Netflix goes against users who use VPNs on their devices. Due to licensing issues, Netflix can face legal sanctions if users from other regions can access restricted content on the platform. 

Before using Netflix, make sure that your VPN is turned off to avoid issues.

Turn Off VPN

 

You can also use other services like IPVanish, which works well with Netflix and keeps your network fast and reliable. 

5. Clear Your Browser Cache and Cookies. 

Browsers use temporary data called caches and cookies to improve their performance when loading up websites. However, caches and cookies can accumulate over time and get corrupted. 

If Netflix is not working on your browser, clear your browsing data to eliminate corrupted files. Follow the steps below to clear your browsing data: 

  1. Open your browser and press the CTRL + H keys on your keyboard to access the History tab. 
  2. Now, click on Clear Browsing Data on the side menu.
  3. After that, click on the Time Range tab and select All Time from the list. 
  4. Lastly, include caches and cookies in the process and hit the Clear Data button to start. 
Clear Browsing Data

After clearing your browsing data, go back to Netflix and check if you would still encounter errors.

 

6. Disable Browser Extensions. 

Extensions are third-party applications that add extra features to the websites you visit. However, not all websites are compatible with browser extensions and could interrupt their normal flow. 

Given that the Netflix server is down, you don’t want to introduce additional interruptions on the platform. 

Before accessing Netflix, turn off your extensions first by doing the following steps: 

  1. On your browser, click the Options button and select the Settings tab. 
  2. Now, click on the Extensions tab from the side menu. 
  3. Disable all your browser extensions and restart your browser. 
Disable Browser Extensions

Once done, go back to Netflix and try to play a movie or TV show. 

7. Run Malwarebytes. 

Viruses and malware can negatively affect your device’s performance and the applications installed in it. If you are experiencing random errors on Netflix and other apps, your system could be suffering from a virus attack. 

To confirm this, download Malwarebytes and run a full system scan. This will automatically check your entire storage for infected files and remove them in the process. 

Malwarebytes is available for Android, iOS, Windows, macOS, and more!

8. Restart Your Device. 

Random bugs and glitches occasionally occur on your operating system, which can negatively affect other applications. If you cannot use Netflix properly on your device, try to restart it to reload all its resources. 

On Android, see the steps below to restart it: 

  1. First, press the Power button of your device until the options screen shows up. 
  2. Now, tap on Restart to reboot your device. 
  3. Wait for the process to complete, which can take several seconds. 
Restart Android

For iOS devices, follow the guide below to restart them:

  1. On your device, press and hold the Power button until the ‘Slide to Power Off’ screen appears. 
  2. After that, tap and drag the slider to the right until your display turns off. 
  3. Finally, tap the Power button again to restart your device. 
Restart iOS

If you are on a Windows computer, you can restart it by doing the following: 

  1. First, click on the Start button to access the Start Menu
  2. Next, click on the Power button to open the Power Options page. 
  3. Lastly, click on Restart to reboot Windows
Restart Windows

For macOS users, follow the guide below to restart your computer: 

  1. On your Mac, click on the Apple Menu at the top left corner of your display to access the drop-down menu. 
  2. Now, click on Restart
  3. Finally, click on Restart again to confirm your action. 
Restart macOS

Once done, go back to Netflix and check if the problem is solved. 

9. Update Netflix App. 

Netflix might already be aware of the issue on their platform and could roll out an update anytime. This update will contain the patch to fix the problem on Netflix and some security updates for your account. 

On Android, you can update Netflix by doing the following: 

  1. First, launch the Google Play Store from the app drawer and tap the Menu button inside the search bar. 
  2. Now, tap on My Apps & Games to check for updates. 
  3. Tap the Update button next to Netflix to install the latest version. 
Update Apps Android

For iOS users, follow the steps below to update Netflix: 

  1. On your device, tap on the App Store from your home screen to open it. 
  2. After that, tap on your Profile
  3. Finally, locate Netflix from the list and tap on the Update button. 
Netflix server is down

If you are using a Windows computer, check out the guide below to update Netflix: 

  1. First, launch the Microsoft Store on your computer. 
  2. Click on More Options afterward and select Downloads and Updates
  3. Lastly, find Netflix from the list and click on Download

After updating Netflix, go back to your account and check if you would still encounter errors. 

10. Reinstall Netflix. 

Netflix’s installation files may have gotten corrupted, and the update can no longer fix it. If this is the case, we recommend deleting the app from your device and reinstall a working copy afterward. 

On Android, you can delete Netflix by doing the following: 

  1. First, locate the Netflix app from your application drawer. 
  2. After that, tap and hold its icon until the options menu appears. 
  3. Lastly, tap on Uninstall to delete Netflix
Uninstall Netflix Android

For iOS devices, follow the guide below to uninstall Netflix: 

  1. On your home screen, find the Netflix app from the list. 
  2. Now, press its icon to access the selection screen. 
  3. Finally, tap on Remove App to uninstall Netflix
Uninstall Netflix on iOS

If you are using a Windows computer, follow the steps below to remove Netflix: 

  1. Open the Start Menu on your computer and search for Add or Remove Programs
  2. Next, click on Open and find Netflix from the list of programs installed on your device. 
  3. After that, click on Netflix and select Uninstall
  4. Lastly, follow the on-screen prompts to remove Netflix from your computer.
Netflix server is down

For other devices, look for the dedicated guide for your system on Netflix’s Help Center

After deleting Netflix, reinstall the app on your device and check if the problem is solved. 

Please check out our other guides below if you encounter a more specific Netflix issue to help you out. 

12. Report the Problem to Netflix. 

If the servers have been down for quite a while, we suggest that you call the attention of Netflix. 

Contact their customer support and report the exact problem you’ve been experiencing on the platform. Make sure to give your account details, the device you are using, and attach a screenshot of the problem to make it easier for Netflix to assess the situation. 

Netflix server is down

You can also visit the Help Center and look for possible answers on their guides. 

This brings us to the end of our guide on what to do if the Netflix server is down. If you have any questions, please let us know in the comment section below, and we’ll do our best to answer them. 

If this guide helped you, please share it. 🙂

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