Are you trying to figure out why the Netflix website is not loading on your browser?
One of the biggest advantages of Netflix to its competition is that it’s accessible to almost every platform. From smartphones, smart TVs, and browsers, you can watch your favorite titles on the platform on nearly any device.
Besides, Netflix is available to many regions worldwide compared to other streaming services accessible only in the US.
If you’re reading this right now, you are probably trying to access Netflix on your browser, but it is not loading.
Most of the time, this issue occurs when Netflix’s servers go down or your internet connection is running slow. On the other hand, corrupted files and third-party applications on your device could also be the cause of this problem.
Whatever the case is, we are here to help you out.
Today, we will walk you through different troubleshooting methods in fixing the Netflix website if it is not loading.
Let’s get started!
1. Check Netflix Servers.
Before making any changes on your device, it is essential to check the status of Netflix’s servers first. This way, you can identify if the problem is on your device or Netflix’s end.
Visit Netflix’s status page, where they update the platform’s current status and the past issues it encountered.
If the website is not accessible, you can also use third-party sites like Downdetector, where you can check the latest updates regarding Netflix and its servers.
2. Turn Off VPN.
If you are using any VPNs on your device, turn them off before using Netflix. The platform is known to restrict users who use VPNs to access specific titles that are not available in their region.
Some VPNs can also interfere with your internet connection’s flow and make it difficult for your device to communicate with Netflix’s servers.
Disable your VPN and try to re-access Netflix’s website again.
On the other hand, you can also try other VPNs like PureVPN if you don’t want to go online without protection. Unlike other VPNs, it keeps your network connection reliable while protecting your online data.
3. Clear Browsing Cache and Cookies.
Browsers take advantage of your temporary data called caches and cookies to enhance their performance when loading websites. However, this data can accumulate over time and get corrupted without any warnings.
If this happens, your browser may struggle to load websites or cause various errors on the sites that you visit.
To fix this, clear your browsing data to eliminate any corrupted files. Check out the guide below to delete your browsing data:
- First, open your browser and press the CTRL + H keys on your keyboard to access the History tab.
- Next, click on the Clear Browsing Data button to take you to the Settings page.
- After that, change the Time Range to All Time and ensure that caches and cookies are included in the process.
- Finally, click the Clear Data button to start the process.
After clearing your browsing data, go back to Netflix and see if you can access the website.
4. Disable Your Browser Extensions or Try Another Browser.
If you have any extensions or add-ons installed on your browser, turn them off before accessing the Netflix website. Some browser extensions are not compatible with Netflix and could interfere with how the website works.
Check out the steps below to disable your browser extensions:
- On your browser, click on the Options button next to your Profile and access the Settings tab.
- After that, click on Extensions from the side menu to manage your browser extensions.
- Finally, disable all your browser extensions and restart your browser.
Once done, try to access Netflix’s website to check if the problem is solved.
You can also use other browsers if the Netflix website is still not loading on your default browser. Ideally, try using browsers with a high user count like Chrome, Firefox, and Opera, which are optimized for most websites.
5. Run Malwarebytes.
Your computer may be suffering from malware and other virus attacks, which causes other applications to malfunction. If the Netflix website is not loading, perform a full system scan using Malwarebytes to detect any viruses on your computer.
Malwarebytes automatically flags down suspicious files on your system and removes them for you without the need of lifting a single finger.
6. Restart Your Device.
Temporary bugs and glitches that occur on your computer can cause your operating system to encounter errors. If this happens, expect other applications installed on your device to malfunction.
To fix this, restart your computer to reload your operating system and eliminate any errors in the process.
For Windows users, see the steps below to restart your computer:
- On your keyboard, press the Windows key to access the Start Menu.
- After that, click on the Power button to access the options screen.
- Finally, click on Restart and follow the on-screen prompts to reboot your computer.
If you are using a Mac, check out the guide below to restart it:
- On your computer, click the Apple logo on the top left corner of your display.
- After that, click on Restart.
- Finally, select Restart again to reboot your Mac computer.
Once done, go back to your browser and try to re-access Netflix’s website.
7. Check and Reset Your Internet.
If the Netflix website is not loading, it could indicate that your internet connection is unstable or slow. To verify this, perform a speed test using Fast.com to measure its current upload and download speed.
Restart your router if your connection is unstable to re-establish the link with your internet service provider’s servers. Unplug your router’s power cable from the outlet for about 10 seconds to turn it off. Once done, plug back in the power chord to restart your network router.
After that, run another test on your network to confirm if the restart worked. If your internet connection still runs slow, contact your service provider and ask them to fix their service.
8. Report the Problem to Netflix.
At this point, we suggest that you ask for help from the experts if the Netflix website is still not loading.
Go to Netflix’s Help Center and contact their customer support to let them know about the issue with their platform. When reporting a problem, ensure that you give all the essential details and include a screenshot of the problem if possible.
You can also check the articles on Netflix’s Help Center and see if there’s anything to help you.
This ends our guide in fixing the Netflix website if it is not loading your browser. If you have any questions, please leave a comment below, and we’ll try our best to help you out.
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