Fix: ‘No Ping to Our Data Centers Detected’ Error on Halo Infinite

Are you wondering why you see a ‘no ping to our data centers detected’ error on Halo Infinite?

After getting delayed multiple times, 343 Industries and Xbox Game Studios have finally released Halo Infinite on PC and Xbox. Like most launches, the game still needs some polishing.

Days after Halo Infinite’s release, many users encountered various issues while playing or even browsing the game menu. Since many players were excited about Halo Infinite, it gathered over 20 million users already, despite the occasional hiccups. 

One common issue that you may encounter on Halo Infinite is the ‘no ping to our data centers detected’ error message. 

This error message occurs on the main menu, preventing you from joining matches. 

Based on what we know, slow network connections or faulty game servers cause this issue on Halo Infinite. However, it can also be due to improper device configurations or corrupted game data. 

To help you out, we’ve decided to make a guide for fixing the ‘no ping to our data centers detected’ error on Halo Infinite. 

Let’s get right into it!

1. Check Halo Infinite Servers. 

Being an online game, Halo Infinite relies on its servers to function correctly. If you see the ‘no ping to our data centers detected’ error, it may indicate an issue with the game servers. To confirm this, use third-party tools like Downdetector. 

If there are ongoing issues with the servers, the best thing you can do is wait. Unfortunately, server-related problems can’t be addressed on your end. 

On the other hand, you can proceed to the following solutions below if Halo Infinite’s servers are online. 

2. Restart Your Device. 

Before changing your device configurations, we suggest restarting your system first if you encounter connection issues on Halo. This should ensure that everything’s in order on your system and there are no temporary bugs that prevent your device from functioning correctly.

For Windows users, here’s how you can restart your PC: 

1. First, access the Start Menu by pressing the Windows key on your keyboard. 
2. After that, open the Power Options tab.  
3. Lastly, click the Restart button to reboot your system. 

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If you’re using an Xbox, check out the steps below to restart it: 

1. On your controller, hold down the Xbox button to open the Power Center. 
2. Next, choose Restart Console. 
3. Finally, hit Restart to confirm your action. 

Once done, go back to Halo Infinite to check if the problem is solved. 

3. Check Your Network Connection. 

As we’ve mentioned, slow or unstable networks could cause the ‘no ping to our data centers detected’ error on Halo Infinite. To confirm this, run a test using Fast.com to measure your network’s current speed. 

If the test indicates a problem with your network, restart your router or modem to re-establish the link with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it. 

Once done, perform another test to check if the restart worked. Contact your provider if you continue to experience network-related problems and ask them to fix the issue. 

4. Verify Your Game Files. 

In rare instances, broken or missing game files could also trigger the ‘no ping to our data centers detected’ error on Halo Infinite. If this is the case, use Steam’s built-in tool to scan Halo’s package for corrupted data. 

Here’s what you need to do: 

1. On your computer, launch Steam and access your account. 
2. Next, go to your Library and right-click on Halo Infinite. 
3. Go to Properties and click on Local Files. 
4. Finally, click on Verify Integrity of Game Files and wait for the scan to complete. 

After the scan, restart your system and check if the ‘no ping to our data centers detected’ error still occurs on Halo Infinite. 

5. Update Your Network Drivers. 

Outdated or broken network drivers could also cause connectivity issues on your system. If you experience issues on other applications as well, try updating your network drivers to ensure that your network controllers are working. 

Check out the steps below to update system drivers on Windows: 

1. On your keyboard, hit the Windows + X keys to open the Quick Menu. 
2. Now, click on Device Manager and expand the Network Adapters tab. 
3. Finally, right-click on your network controller and choose Update Driver. 

Once done, restart your system to apply the changes. Go back to Halo Infinite’s menu to check if the problem is solved. 

6. Change Your DNS. 

Domain name servers are an integral part of the internet. It enables your browser and system to communicate with website and application servers. Without it, you won’t be able to visit any site or play online games. 

If you encounter connection errors on Halo Infinite, it’s possible that your ISP’s default DNS is not working. 

To fix this, follow the steps below to use a different DNS on Windows: 

1. First, access the Start Menu by pressing the Windows key on your keyboard. 
2. Now, look for ‘View Network Connections’ and open it. 
3. After that, right-click on your network and choose Properties. 
4. Double-click on Internet Protocol Version 4.
5. Next, enable the ‘Use the Following DNS Server Addresses’ option and input the following values: 

• Preferred DNS Server: 8.8.8.8
• Alternate DNS Server: 8.8.4.4

6. Lastly, hit OK to save the changes. 

Go back to Halo Infinite afterward and check if the problem is solved. 

7. Reinstall Halo Infinite. 

If you still encounter the ‘no ping to our data centers detected’ error on Halo Infinite, we recommend reinstalling the game. This should ensure that there are no broken or missing game files on your system. 

You can follow the guide below to delete Halo Infinite on Windows: 

1. First, launch Steam on your PC and log in to your account. 
2. Go to your Library afterward and right-click on Halo Infinite. 
3. Lastly, hover your cursor over the Manage tab and click on Uninstall. 

Go to the Steam Store after removing Halo Infinite and reinstall the game from there. 

8. Contact Halo Infinite.

At this point, the last thing you can do is let the professionals handle the situation. 

Go to Halo Infinite’s Support page and report the issue to their team. There might be an issue with your account that prevents you from connecting to the servers. While waiting, you can also browse the other guides on their page and see if you can find other solutions. 

That ends our guide for fixing the ‘no ping to our data centers detected’ error on Halo Infinite. For your question and other concerns, please don’t hesitate to leave a comment below, and we’ll do our best to help. 

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