How to Fix Program Error on Adobe Photoshop

Do you see a program error on Adobe Photoshop when saving files?

Adobe Photoshop is an image processing tool made for professional and creative work. Photoshop offers a wide array of editing tools that provides convenience while working on your projects. 

Although Adobe Photoshop works great most of the time, it doesn’t mean that the software is flawless. If you spend a lot of time on Adobe Photoshop, you’ve probably already experienced a few errors while working on your project.s

One issue that you might face in Photoshop is the program error.

This occurs when saving your files or projects. Instead of exporting the image, Photoshop gives out a “Photoshop could not complete your request because of a program error” message.

If you are a professional who works on deadlines, this issue must be fixed immediately. 

Lucky for you, we’ve got you covered. 

In this guide, we’ll show you what to do if you encounter a program error message on Adobe Photoshop. 

Let’s begin!

1. Restart Your Computer. 

Before changing your settings, we suggest restarting your computer first if you encounter issues while saving your projects. There might be a temporary bug or glitch on your system which prevents Photoshop from accessing your storage. 

For Windows users, check out the guide below to restart your PC: 

  1. First, open the Start Menu on the Taskbar
  2. After that, click on the Power Options tab. 
  3. Lastly, choose Restart
Restart your PC

If you’re using a Mac computer, here’s what you need to do: 

  1. On your device, click on the Apple Menu on the top left corner of your display. 
  2. Next, select the Restart option from the drop-down menu. 
  3. Finally, click Restart again to confirm your action. 
program error on Adobe Photoshop

Go back to Adobe Photoshop afterward to check if the problem is solved. 

2. Update Adobe Photoshop. 

The version of Photoshop you’re using might have an issue that is related to file saving and exporting. To rule this out, we suggest updating Photoshop to patch possible bugs and glitches. 

Follow the guide below to update Photoshop: 

  1. On your computer, launch Adobe Photoshop
  2. Now, click on the Help tab. 
  3. Finally, choose Updates and follow the prompts. 
program error on Adobe Photoshop

Restart Adobe Photoshop after the update and try saving your files. 

3. Check Your Permissions (macOS). 

For Mac users, try checking your system permissions and ensure that Adobe Photoshop is allowed to access your storage. To be sure, we recommend granting Photoshop full access to your system. 

Here’s what you need to do: 

  1. First, access the Apple Menu and click on System Preferences
  2. After that, click on Security & Privacy
program error on Adobe Photoshop
  1. Lastly, go to the Privacy tab and grant Photoshop full access to your system. 

Once done, go back to Adobe Photoshop and check if you can save your files. 

4. Try A Different Folder. 

If you’re trying to save your file on a specific folder, we suggest saving your file on another folder or on your desktop. It’s possible that the problem is with the folder you’re trying to save your files on and not Photoshop. 

Try saving your files on your desktop and see if the error message will occur. 

5. Contact Adobe Photoshop. 

At this point, we suggest contacting Adobe’s support if none of the methods above worked for you. 

Go to Adobe Photoshop’s website and get in touch with their team to report the issue you’ve been experiencing. Provide all the necessary details on your report to make it easier for Photoshop to assess the situation. 

program error on Adobe Photoshop

That ends our guide for fixing the program error on Adobe Photoshop. If you have questions, please don’t hesitate to leave a comment below, and we’ll get back to you as soon as possible. 

If this guide helped you, please share it. 🙂


  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn X (Twitter) Website

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