Want to know how you can fix the recurring download error on Amazon Prime?
Amazon Prime is one of the best streaming services in the world. It has over 200 million subscribers and is available on multiple platforms including Android, iOS, Android TVs, Apple TVs, and more.
Despite being on top of the market, Amazon Prime isn’t safe from downtimes and random errors.
If you are reading this, we can safely assume that you are experiencing a recurring download error on Amazon Prime Video.
Based on the reports, this problem occurs when trying to watch movies or TV shows that you’ve downloaded on your device. Depending on the situation, the recurring download error on Amazon Prime can be due to an expired download period, interrupted download, or server-related issues.
To help you out, we’ve decided to make a guide for fixing the recurring download error on Amazon Prime.
Let’s dive right in!
1. Check Amazon Prime Servers.
Before changing your device configurations, we recommend checking Amazon Prime’s servers first if you encounter issues with the shows you’ve downloaded. There might be a problem with Amazon Prime’s servers, which causes your downloads to fail.
You can use third-party sites like Downdetector to view the current status of Amazon Prime’s servers.
If there are ongoing problems with Amazon Prime Video, the best thing to do is wait. Sadly, server-related issues can’t be resolved on your end. On the other hand, you can head to the next solution below if Amazon Prime’s servers are online.
2. Check Your Downloads.
While you can download movies and shows on Amazon Prime, the platform only allows for a certain period before it disappears on the app. As it turns out, downloaded movies and TV shows on Amazon Prime only stay on your device for up to 30 days.
Once this period expires, you’ll have to redownload the title on your device.
In addition, you also only have 48 hours to finish a movie or TV show you downloaded before it disappears from your device.
Before streaming content offline, check your downloads and ensure that they are not expired.
3. Check Your Network Connection.
Before downloading movies and TV shows on Amazon Prime, you have to ensure that your connection is working correctly. This way, you can reduce the chance of interruptions during the download.
To check if your network is working correctly, perform a test using Fast.com to measure its current upload and download bandwidth.
If the result indicates a problem with your network, reboot your modem or router to re-establish the link with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it.
Once done, re-run the test to check if the problem is solved. If not, contact your ISP and ask them to fix their service.
4. Update Amazon Prime.
Outdated or faulty versions of Amazon Prime Video could also trigger recurring download error. If you haven’t updated the app for a while, try doing so to patch potential bugs and glitches.
Head to the App Store or Play Store on your device and install the latest version of Amazon Prime.
You can also take this time to update the other applications on your device.
5. Clear Amazon Prime Cache (Android).
For some users, they were able to watch the shows they have downloaded by clearing Amazon Prime’s cached data. While there’s no direct explanation for why this solution works, it is worth trying on your end.
Here’s what you need to do:
- First, access the home screen and locate Amazon Prime.
- Hold down its app icon and tap on App Info.
- Lastly, tap on Storage & Cache and choose the Clear Cache option.
Once done, go back to Amazon Prime to check if the problem is solved.
6. Redownload the Show.
If none of the solutions above worked for you, the last thing you can do is redownload the movie or TV show on your device. This way, you can ensure that the download process pushed through and was not interrupted by server or network outages.
If you won’t be leaving the house, you can simply stream the show you want to watch and look for other titles to download.
That ends our guide for fixing the recurring download error on Amazon Prime. If you have other concerns, please don’t hesitate to leave a comment below, and we’ll do our best to answer them.
If this guide helped you, please share it. 🙂