You may have been looking forward to using your AirPods Pro to work, gym or school but, for some reason, an annoying red exclamation point error pops up beside the AirPods Pro on your iPhone or iPad.

Red Exclamation Point Errors on AirPods Pro
The infamous red exclamation error.

 

Several users have recently reported on both the Apple and MacRumours forums stating that their AirPods Pro glitches and shows a red exclamation right next to it which causes the AirPods Pro not to work.

According to our research as well as tips from our readers, there are a multitude of reasons why a red exclamation point error could be shown. One possible fact could be that it has a charging or transmission issue. There is also the possibility that the hardware has a defect.

Whatever the cause of this error, trying the methods below will help to diagnose where exactly has gone wrong and then subsequently fixing it.

In this guide, we will discuss the solutions step-by-step ranging from the most straightforward tips to the advanced solutions to help fix the red exclamation point errors on your AirPods Pro.

Without further ado, let’s jump right in.


TABLE OF CONTENTS
    1. Clean the Device & Case
    2. Refresh Connection using Airplane Mode
    3. Update the Firmware to Latest Version
    4. Forget & Pair Device
    5. Reset the Network Settings
    6. Reset the Device
    7. Contact Apple for Support


 

How to Fix Red Exclamation Point Errors on AirPods Pro: 7 Ways

 

 

1. Clean the Device & Case.

First and foremost, your AirPods Pro may be getting errors due to unsuccessful charging. This can happen when there is something that hinders the device to have the right contact with the charger. It could be a speck of dirt or debris which needs to be removed.

There are two ways you can effectively and safely clean your AirPods Pro: 1) cotton buds 2) microfiber cloth.

Now when cleaning the AirPods Pro, it is equally important that you clean the AirPods Pro case along with the pair of AirPods as debris stuck within the case can trap between the ear tips of the AirPods Pro easily.

Microfiber Cloth

 

If you’re using cotton buds, then make sure those are dry before using them on your AirPods Pro or the case. Using water can damage the circuits inside the charging case.

 

Red Exclamation Point Errors on AirPods Pro

 

 

2. Refresh Connection using Airplane Mode.

Another possibility that your AirPods Pro is getting the red exclamation point errors is due to connection conflicts in your iPhone or iPod. This usually happens when you use multiple wireless protocols simultaneously. An example of which is Bluetooth and Wi-Fi connection that uses the same frequency. It sometimes results in signal interference and can cause errors.

To fix it, you can turn off all services at the same time using Airplane mode.

Here’s how you can do it:

  1. First and foremost, make sure you are at the home screen of your iPhone or iPad.
  2. Next, go to your device’s Settings app then choose Airplane Mode and tap the switch to enable it.

Red Exclamation Point Errors on AirPods Pro

 

  1. Give it a good 10-15 seconds before disabling Airplane Mode.
  2. Finally, go back to the Settings and tap on Bluetooth to enable it. You can connect back to your AirPods Pro.

Now that you have removed the connection conflict on your Apple device, you should be able to use your AirPods Pro with no connection issues. However, if you are still getting the same error, proceed to the next method.

 

 

3. Update the Firmware to Latest Version.

It is also possible that your AirPods Pro is running on an outdated firmware version, which could mean that the firmware is the source of the issue. In such cases, Apple is quick to deliver an update which at times we may overlook as we expect that the update to automatically do its own thing.

Several users have reported that after checking for updates, they found that there was a pending update which for some reason hadn’t notified them about it. After proceeding with the update, they managed to find that the update helped reduce the number of times the red exclamation point errors popped up for their AirPods Pro.

 

Red Exclamation Point Errors on AirPods Pro

 

To do that, make sure that your iPhone or iPad has the latest version of the iOS or iPadOS respectively. If you are not sure, learn more on how to update your Apple devices.

After that, when you connect your AirPods Pro to your iPhone or iPad, it will update to the latest firmware version automatically. Now that you have obtained and installed the latest bug fixes, you will be able to use your Airpods Pro with no glitches. But if you still see the red exclamation point error, you need to proceed to the next method.

 

 

4. Forget & Pair Device.

Another possibility that you are having this error is due to corrupted connection settings. Sometimes system files get corrupted because your device runs continuously. The device at some point will have its resources at a maximum that it won’t be able to store data files properly. To fix this, you need to rebuild the connection profile of your AirPods Pro and Apple device.

Here’s how you can do it:

  1. Go ahead and open the Settings app of your iPhone or iPad, then tap on Bluetooth.
  2. Then, tap the (i) icon next to your AirPods Pro, tap Forget This Device and then Confirm.

Red Exclamation Point Errors on AirPods Pro

 

  1. Now go back to your AirPods Pro case, place in the AirPods and leave the lid open.
  2. Go back to the home screen of your iPhone or iPad and bring your AirPods Pro case near it until a setup animation appears on the screen.
  3. Finally, tap Connect option on your iPhone or iPad and follow the instructions to finish the setup process.

Red Exclamation Point Errors on AirPods Pro

Now that you are able to reconstruct the connection profile of your AirPods Pro, you should be able to use it again with no errors. But if you are still experiencing the same problem, check out the next method.

 

 

5. Reset the Network Settings on Your iPhone or iPad.

You might have removed the conflict between network protocols, but there is a possibility that your network settings have corrupted. The network settings are also one of the core system files that your Apple device is using for wireless connectivity. That includes your Wi-Fi, Cellular and Bluetooth connection.

So to fix this, you need to rebuild that system file as well by resetting it to its default values. Hence, we will need to reset the network settings.

Now take note that resetting your network settings will erase all your existing Wi-Fi passwords and automatically connected networks such as your home Wi-Fi network. Meaning, you will need to reenter the Wi-Fi password for any Wi-Fi network that you try to connect to since the settings are reset back to how you first got it.

Rest assured that this will not erase any of your data, contacts, or apps on your iPhone or iPad.

Once you’re ready, here’s how you can do it:

  1. Go ahead and tap the Settings app on your iPhone or iPad, then General,
  2. Next, tap the Reset option.

Red Exclamation Point Errors on AirPods Pro

 

  1. Then, find and tap the Reset Network Settings option.

Reset Network Settings iOS 13

 

  1. Next, provide your device passcode if applicable.
  2. Finally, tap Confirm to finalize the process.

Now that you have reset the device’s network to its factory settings, you can set up all your connections as new. You will need to pair your AirPods Pro again to your iPhone or iPad. With regards to that process, refer to Steps 3 to 5 of Method 4 (above).

 

 

6. Reset the AirPods Pro.

There is also a possibility that the settings in your AirPods Pro have corrupted. Yes, you may have the latest firmware, but if you have incorrect settings within the firmware, it will also cause errors. To fix this, you can reset the AirPods Pro to its default factory state as well. Here’s how you can do it:

  1. Go ahead and place your earbuds securely in the case and close the lid. Wait for about 30 seconds and open the lid of the case.

Red Exclamation Point Errors on AirPods Pro

 

  1. Now press and hold the Setup button on the back of the case until the LED light inside the case flashes amber momentarily and then white continuously.

Red Exclamation Point Errors on AirPods Pro

  1. Then close the lid of the Airpods case to finalize the restoration process.
  2. After a few seconds, open the lid of the case fo AirPods Pro again to begin the pairing process.
  3. Again, go back to the home screen of your iPhone or iPad and bring your AirPods Pro case near it until a setup animation appears on the screen.
  4. Finally, tap Connect option on your iPhone or iPad and follow the instructions to finish the setup process.

Now that you have the correct settings of the updated firmware, you should be able to use your AirPods Pro with no errors. But if you are still experiencing the red exclamation point error, you will have to proceed to the next method.

 

 

7. Contact Apple for Support.

Now that you have done your part, there is a chance that your AirPods Pro is getting errors due to defective hardware. The only way to be sure is to have an Apple-certified technician check the device. You can avail their repair services at your nearest Apple store.

A few users over on Reddit have reported trying this and getting a replacement which went on to fix the red exclamation point errors for good. So make sure you tell the technician the troubleshooting steps you have done yourself to try and fix the issue. It will be beneficial as they won’t have to undergo the same attempts to correct the problem. In the worst case where your device needs to be replaced, be sure to check your warranty options. If you’ve bought the AirPods Pro within the last 14 days, then you will qualify for a replacement or the opportunity for a refund as is stated in Apple’s Returns and Refunds policy page.

 

Apple Repair Support

 

If you don’t have an Apple store in your country, check out the availability of support in your area. You may have to send your device through a courier and book an appoint for repair online. That way, they can repair your device in their lab while you monitor the repair progress online.

As we close this guide, we hope that this guide has helped you fix the red exclamation point errors on AirPods Pro. If you have questions related to this topic, please feel free to leave a comment below, and we will love to help you out. ❤

 

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