Can’t enjoy your game due to Roblox crashing unexpectedly with an error message saying ‘An Unexpected Error Occurred and Roblox needs to Quit’?
Roblox has been around since 2006, and it has established itself as one of the best online game creation platforms. On Roblox, you can either enjoy games made by other users or create one for yourself and others to enjoy.
Being around for years, Roblox has slowly enhanced its system and become a reliable platform to have some fun.
However, this is not always the case, as Roblox is not exempted from occasional errors like any other application. Even big names like Google and Facebook encounter issues from time to time.
If you’re reading this, Roblox is probably crashing unexpectedly during use.
This is one of the most annoying issues on Roblox since a handful of factors could cause it. The error message also doesn’t give a specific reason for the crash, leaving users clueless about what’s going on.
To help you out, we’ve decided to make a guide for fixing Roblox if it’s crashing unexpectedly on your computer.
Let’s get started!
1. Check Roblox’s Servers.
One of the most common reasons why Roblox crashes unexpectedly is its servers. Being an online platform, Roblox relies on its servers to function correctly and deliver services to its users.
If Roblox suddenly crashes on your computer, visit Downdetector to check the current status of its servers.
Unfortunately, there’s nothing you can do if the problem is server-related. You just have to leave the matter to Roblox’s team and hope that they can come up with a solution as soon as possible.
On the other hand, proceed to the following method below if Roblox’s servers are working.
2. Restart Your System.
Before making major changes to your system, you should always start with basic troubleshooting first. If Roblox is crashing unexpectedly, reboot your system to reload its resources and eliminate any temporary errors.
See the steps below to restart Windows:
- First, go to the Start Menu on the Taskbar.
- After that, access the Power Options tab.
- Lastly, click on Restart to begin rebooting your system.
Once done, go back to Roblox and observe if it will still crash.
3. Check Your System Specifications.
While Roblox doesn’t demand a lot of computing power to run, it’s still possible that your system can’t handle the platform’s requirements causing it to crash during use. To help you out, here are the minimum system requirements of Roblox:
- Processor: CPU from 2005 and up with 1.6 GHz or better clock speed.
- Video Card: Any GPU that supports DirectX 10 or higher. GPU released five years or later is enough.
- RAM: 1GB or higher.
- Operating System: Windows 7, 8, 8.1, and 10.
If your system is below the minimum system requirement, you can try lowering your graphics settings or simply upgrading your computer.
4. Update Your Graphics Drivers.
Since Roblox uses your GPU, it’s vital that your drivers are up to date and working. Update your graphics driver if Roblox keeps crashing to ensure that it’s properly installed on your system.
Follow the steps below to update your GPU drivers on Windows:
- On your keyboard, press the Windows + X keys to open the Quick Menu.
- Next, click on Device Manager.
- After that, expand the Display Adapters tab and locate your graphics card.
- Finally, right-click on your video card and choose Update Driver.
After updating your driver, reboot your system and check if Roblox will still crash during runtime.
5. Clear Your Browser Cache and Cookies.
Browsers use temporary data generated from your activity to speed up the loading times of websites you previously visited. However, this data can get corrupted or accumulate over time and cause issues.
If you haven’t cleared your browsing data for a while, try doing so and see if Roblox will still crash afterward.
- While your web browser is opened, press the CTRL + H keys on your keyboard to access the History tab.
- Next, click on Clear Browsing Data from the side drawer. This should take you to another page.
- After that, click on the Time Range tab and select All Time.
- Finally, include caches and cookies on the process and click the Clear Data button.
Once done, play another game and check if Roblox is still crashing unexpectedly.
6. Close Unnecessary Applications.
If you are using an entry-level or older computer, your system could be running out of resources to use, which causes Roblox to crash. To avoid this, ensure that there’s enough resource for Roblox to run on your system.
You can do this by closing unnecessary applications running in the background.
See the steps below to guide you on the process:
- First, open the Quick Menu by pressing the Windows + X keys on your keyboard.
- After that, click on Task Manager.
- Now, go to the Processes tab and identify the programs you’re not using.
- Lastly, close them and restart Roblox.
Go back to the game you’re playing and see if Roblox will still crash.
7. Run Roblox As Administrator.
Roblox may not have proper permissions to your system, which causes it to crash once it needs to access some files or make changes to your computer. To bypass restrictions on Windows, run Roblox as an administrator.
You can do this by doing the following steps:
- Find Roblox on your desktop.
- After that, right-click on Roblox and choose Properties.
- Now, access the Compatibility tab.
- Lastly, enable the ‘Run this Program as Administrator’ option and save the changes.
Relaunch Roblox afterward and check if the problem is solved.
8. Set Roblox to High Priority.
For computers with lower specifications, you can also try setting Roblox’s priority to high so that your system will reserve enough resources for the game to run.
To do this, you’ll need to do the following:
- On your keyboard, press the Windows + X keys to access the Quick Menu.
- Next, click on Task Manager and go to Details.
- Finally, right-click on Roblox, hover your cursor to Set Priority, and select Above Normal or High.
Once done, play another game and see if Roblox would still crash.
9. Disable Your Antivirus.
Another reason Roblox is crashing is if your antivirus restricts it from accessing necessary files on your system. While antivirus programs are great for protecting your system, they can also flag down legitimate applications and cause them to malfunction.
To avoid this, add Roblox to your antivirus’ whitelist or allow list.
On the other hand, you can simply turn off your antivirus while playing Roblox if it doesn’t have an allow list feature.
10. Reinstall Roblox.
If none of the solutions above worked for you, we suggest reinstalling Roblox on your computer. Some of its files may have gotten corrupted, or its resources are not installed correctly.
Here’s how you can delete Roblox on your computer:
- First, look for the ‘Control Panel’ in the Start Menu.
- After that, click Open to launch it.
- Now, choose the Uninstall a Program option and locate Roblox.
- Lastly, right-click on the app and select Uninstall. Follow the prompts to remove Roblox from your computer completely.
Go to Roblox’s site afterward and reinstall Roblox from there. You can also try Roblox’s UWP version on the Microsoft Store.
That sums up our guide for fixing Roblox if it’s crashing unexpectedly on your computer. If you have any other concerns, please leave a comment below, and we’ll be here to answer them.
If this guide helped you, please share it. 🙂