Have you experienced using the “Hey Siri” feature on your iPhone to call someone lately?
Were you surprised that upon doing that, it automatically placed the call on speakerphone?
Several iPhone users have been very alarmed about this issue because it may cause accidents. This is dangerous, especially for those who use this feature while driving.
According to some users in the Apple Support Communities page, they have tried to call Apple Support and were told that Apple Developers are working on a fix. There is a temporary workaround to avoid this issue while waiting for an update to fix the bug.
In this guide, we assume that your iPhone Siri feature is already working. If you find that the Siri feature is not working at all, then you will need to learn more about what to do.
But if you are looking for answers to why the “Hey Siri” call feature of your iPhone is using speakerphone by default, then you are on the right track. Let us try to figure it out together and hopefully get Siri to stop doing so.
Let’s jump right in.
- 1. Know the Current Feature Workability
- 2. Change Audio Routing Settings
- 3. Update iOS to the Latest Version
- 4. Contact Apple Support
1. Know the Current Feature Workability.
The current workability of the “Hey Siri” call feature is that it allows you to call someone without touching your iPhone. This is a very useful feature especially when you are driving or your full attention in on some important thing.
Hence, Apple had designed this feature knowing that you have your phone nearby and you are not holding it in your hands. Of course, the only way to have it work hands-free is to use the speakerphone by default.
But if you use the Siri button, this is not the case. Apple knows that your iPhone is in your hand when doing this. Learn more on how to use Siri on your iPhone.
Some users like this feature as it is intuitive.
However, if you are one of the users who want to use the “Hey Siri” call feature for a private conversation (just like a regular phone call, when you’re not driving), then proceed to the next method. It will show you how you can tweak it so that whenever you do say “Hey Siri” that it doesn’t choose your speakerphone on iPhone by default.
2. Change Audio Routing Settings.
There is a setting that enables you to set the “Hey Siri” call feature to force not to use Speakerphone. It will be not advisable to do it because it defeats the purpose of the feature.
But for some users who do not want it, here’s how you do it:
- Go to Settings and then General.
- Find and tap Accessibility, then Touch, and then Call Audio Routing.
- You will be given 3 options: Automatic, Bluetooth Headset or Speaker. Choose and tap Bluetooth Headset.
Upon doing this, you are telling your phone that you have a Bluetooth headset all the time. If you don’t have any Bluetooth enabled device, it will just opt to use the normal phone speaker instead.
But if this still does not work, you will need to proceed to the next method to fix Siri making calls on speakerphone by default in iOS 13 issue.
3. Update iOS to the Latest Version.
If Apple indeed confirms that there is a bug that is causing this feature on your phone to malfunction, you will have to wait for the developers to fix it.
You can track the update notes on the Apple website for the latest bug fixes on the latest iOS. If they include the fix in the latest update, you should update your iPhone right away.
But before you do the update process, make sure you have a backup of your iPhone in your iCloud or computer.
According to Apple Support, here’s how you can update the iOS version:
- Make sure you plug-in your iPhone into power and connect to the internet using Wi-Fi.
- Go to Settings, then General, and then choose Software Update.
- Choose and tap Download and Install. If a message pops up and asks that you will be temporarily removing apps because of space requirements for the update, tap Continue. Don’t worry, the iOS will reinstall apps that it removed after the process. If you tap Cancel, know what to do next.
- If you want to update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your device into power before you go to sleep. Your device will update automatically overnight.
- Provide the passcode if you are asked for it. If you don’t know your passcode, know what to do.
If you have encountered some errors during the update process, learn more about what to do.
After updating your iOS to the latest version, the bugs will be fixed.
If you think your iPhone has still a buggy feature, you can proceed to the next method to fix iPhone Siri making calls on speakerphone by default in iOS 13 issue.
4. Contact Apple Support.
You can contact Apple Support through phone call or chat. Make sure that you asked if the feature can be used the way you want it. If not, you can send them a feature request to suggest workable features in line with your needs. It may be possible that other users have similar needs and would consider developing it.
If you are still experiencing a buggy feature on your iPhone, you can always file a bug report. If you don’t know how to do it, you can learn more about how to file a bug report. It is important that you let them know this data so they can develop a fix for it.
But whenever you are in doubt with the workability of your iPhone, you can have Apple-certified technicians to check it for you. Their services are available at your nearest Apple store.
You can also ask them if they have any alternative solution they can provide in the meantime. But it will be risky.
They may have a previous workable version of the iOS before the update, they can restore it through DFU mode. But that would be a long shot since they usually depend on the latest iOS version for bug fixes.
But to remain on the safe side, you will have just have to wait for the Apple developers to fix it for you. The important thing is, you have to work around it to avoid accidents especially when driving.
We hope that this guide helped you to fix the Siri making calls on speakerphone by default in your iOS 13 issue. If you have other questions related to this article, please feel free to leave a comment below.
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