Want to know how you can fix the ‘something went wrong error’ on Twitch?
With over 2.41 million concurrent viewers, it’s no doubt that Twitch is one of the best streaming platforms in the world. The Amazon-owned service also earned $750 million in advertisements last year despite having tough competition from YouTube and Facebook Gaming.
Given its current status, it’s quite impressive for Twitch developers to keep the platform stable despite the increase in the number of users.
Unfortunately, this doesn’t mean that the app or service is free from bugs and occasional downtimes.
If you’re here, you probably see a ‘something went wrong’ error on Twitch.
Based on what we’ve found out, this error message on the platform is usually caused by server-related issues. Twitch’s team might be performing system maintenance, or the servers encountered an unexpected error.
However, it can also be due to slow network connections, third-party apps, or corrupted installation files.
In this guide, we’ll show you how to fix the ‘something went wrong’ error on Twitch.
1. Check Twitch Servers.
Checking Twitch’s servers should be the first thing you do when you encounter the ‘something went wrong’ error. This way, you’ll know where the problem is coming from, and you can plan your next actions.
To do this, visit Twitch’s Status page and see if there are ongoing issues on the servers.
Sadly, server-related errors can’t be fixed on your end. If the servers are offline, the only option you have is to wait for Twitch’s team to resolve the issue.
On the other hand, you can proceed to the next method below to troubleshoot the error if Twitch’s servers are up and running.
2. Restart Your Device.
One of the quickest ways to fix most issues on Twitch is to restart your device. This should allow your system to reload its resources and eliminate temporary errors that may have occurred while using the platform.
- Find the Power button on your device.
- Next, hold it down until the selection menu appears.
- Lastly, tap the Restart option.
- First, access the Assistive Touch on your display.
- Now, go to the Device tab and tap on More.
- Choose the Restart option to reboot your system.
On Windows PC:
- Press the Windows key on your keyboard to open the Start Menu.
- After that, go to the Power Options tab.
- Finally, click the Restart option.
Once done, go back to Twitch to check if the problem is solved.
3. Check Your Network.
Since you’re using an online service, having a stable connection is crucial to avoid issues on Twitch. If you keep seeing the ‘something went wrong’ error, it may indicate an issue with your network.
To confirm this, run a test using Fast.com to measure your network’s current bandwidth.
If the test result shows that your network is the problem, restart your modem or router to re-establish the connection with your ISP’s servers. Unplug your router from the power source and wait for 5 to 10 seconds before reconnecting it.
Once done, run another test to check if the problem is solved. If not, contact your ISP and ask them to fix the issue.
4. Clear Your Browsing Data.
Browsers store temporary data on your device, which are used to speed up the loading times of websites and improve your overall experience. However, this data can accumulate over time and become corrupted.
When this happens, your browsing could malfunction, and some sites may not work as they should.
To fix this, see the steps below to clear your browsing data:
- On your computer, launch your browser and go to the Settings.
- After that, scroll down to Privacy and Security and click on Clear Browsing Data.
- Now, click on the Time Range tab and select All Time.
- Finally, include caches and cookies in the process and hit the Clear Data button.
After clearing your browsing data, go back to your Twitch account and check if the problem is solved.
5. Try Another Browser.
Using another browser might also solve the ‘something went wrong’ error on Twitch. The browser you’re using could be experiencing technical issues at the moment, explaining why Twitch is not working correctly.
To fix this, use another browser and see if the problem goes away. Ideally, you’ll want to use popular browsers like Firefox and Chrome, which are highly optimized for Twitch and other sites.
6. Run Twitch as Admin.
If you encounter this issue on the dedicated desktop app, running it as an administrator might help. This should bypass Windows restrictions that could be preventing Twitch from accessing important resources.
Here’s how you can run Twitch as an administrator:
- First, go to your desktop and right-click on Twitch.
- After that, click on Properties and open the Compatibility tab.
- Lastly, ensure that the ‘Run this Program as an Administrator‘ option is enabled.
Once done, relaunch Twitch and observe if you’ll still encounter the error.
7. Update Twitch.
Updating the Twitch app could also solve the ‘something went wrong’ error message. The current version you’re using might have an underlying issue that triggers the error once you access a feature.
On Android, here’s how you can update Twitch:
- On your device, launch the Google Play Store and tap on your Profile.
- Now, access the Manage Apps & Device tab.
- Tap on Updates Available and find the Twitch app.
- Finally, hit the Update button beside the app to install the update.
For iOS users, see the steps below to update Twitch:
- First, open the App Store on your iOS device.
- After that, go to your Profile.
- Lastly, find the Twitch app and hit the Update button.
If you’re using the desktop app, you can update it by doing the following:
- Launch the desktop app on your computer.
- Next, click on the Menu button on the upper left corner of the window.
- Finally, hover your cursor on the Help tab and choose Check for Updates.
After updating Twitch, go with your normal activity to check if you’ll encounter the error.
8. Clear Twitch Cache (Android).
For Android users, try clearing your app cache if you keep encountering the ‘something went wrong’ error on Twitch.
Here’s what you need to do:
- First, locate Twitch from your app drawer.
- After that, hold down its app icon until you see the selection menu.
- Now, tap on App Info and open the Storage & Cache tab.
- Lastly, tap the Clear Cache button.
Go back to Twitch afterward to check if the problem is solved.
9. Reinstall Twitch.
If updating the app did not work, we recommend reinstalling Twitch on your device. This should eliminate corrupted files from your system and ensure that you have the latest working version of the app.
For mobile devices, here’s how you can delete Twitch:
- In your app drawer, locate the Twitch app.
- Next, hold down its app icon to open the selection menu.
- Finally, choose Uninstall (Android) or Remove App (iOS) to delete Twitch.
If you’re using a Windows PC, see the guide below to delete Twitch:
- First, open the Control Panel on your computer.
- After that, click on Uninstall a Program and locate Twitch.
- Lastly, right-click on the app and choose Uninstall.
Once done, reinstall the app and see if the problem is solved.
That ends our guide for fixing the ‘something went wrong’ error on Twitch. For your questions and other concerns, please leave a comment below, and we’ll do our best to help.
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