Want to know how you can fix the ‘Telegram has stopped’ error on Android devices?
There are over 2.3 billion Android users in the world. With this number, you’ll be able to tell that most of the 200 million+ Telegram users are using Android devices. Due to this, the Telegram app for Android also has the most reported issues.
Nonetheless, this doesn’t mean that Telegram is not usable on Android devices.
One of the most common problems on Telegram is the ‘Telegram has stopped’ error. This issue occurs randomly while using the app and could be due to a handful of reasons.
Most of the time, the ‘Telegram has stopped’ error occurs if your phone runs out of resources.
However, it can also be due to corrupted installation packages, improper user configurations, and even server outages.
You could also encounter this error message if you are using an older Android device that is no longer supported by the platform.
In this guide, we’ll show you what to do if you encounter the ‘Telegram has stopped’ error on Android.
Let’s begin!
1. Check Telegram Servers.
Whenever you encounter issues on Telegram, the first thing you should check is the platform’s servers. Since Telegram is an online app, it relies on its servers to deliver content and services to the users.
You can use third-party sites like Downdetector to view the current status of Telegram’s servers.
If there are ongoing problems with the service, the best thing to do is wait since server-related issues can only be resolved on Telegram’s end.
On the other hand, you can head to the next solution below if the servers are working.
2. Restart Your Device.
Before changing your configurations, we suggest restarting your Android device first. This should clear temporary caches from your system and resolve temporary bugs and glitches that may have occurred during runtime.
Check out the guide below to restart your device:
- Find the Power button on your Android device.
- After that, hold it down until the options screen shows up.
- Lastly, tap on Restart to reboot your system.
Go back to Telegram afterward to check if the problem is solved.
3. Check Your Network Connection.
Slow or unstable network connections could also be the reason Telegram is crashing on your device. While this is not usually the case, it’s good to ensure that your network is working correctly before using any online app.
Perform a speed test on your network using Fast.com to measure its current upload and download bandwidth.
If the result indicates an issue with your network, power cycle your modem or router to re-establish the link with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before reconnecting it.
Once done, run another test to check if the problem is solved. If not, contact your ISP and ask them to fix the issue.
4. Update Telegram.
The current version of Telegram you’re using might have an issue that causes it to crash. To ensure that you have the latest working copy of Telegram, go to the Play Store and install pending updates for the app.
See the steps below to update apps on your device:
- First, open the Google Play Store from your app drawer.
- After that, tap on More and access the My Apps & Games tab.
- Go to the Updates Available tab afterward and locate Telegram.
- Lastly, tap the Update button next to the app if there’s an available update.
Go back to Telegram afterward to check if the problem is solved.
5. Clear Telegram App Data & Cache.
Like other Android apps, Telegram stores temporary data and cache on your system, which are used to improve its performance. However, this data accumulates over time and could become corrupted.
To ensure there are no corrupted files on your system, see the steps below to clear Telegram’s data:
- First, go to your app drawer and locate Telegram.
- Now, hold down its app icon until the selection menu shows up.
- Tap on App Info afterward and go to Storage & Cache.
- Lastly, tap on Clear Cache and Clear Data.
Once done, re-login to your Telegram account to check if the problem is solved.
6. Close Unused Applications.
If you are using an older device, it’s possible that your system is running out of resources to use for Telegram. To fix this, we suggest closing unused applications on your device to ensure that Telegram has enough RAM and CPU cores to use.
Access the app switcher on your device through the navigation keys or by swiping upwards from the bottom of your display.
From there, identify the apps you’re not using and flick them upwards to close them.
7. Reinstall Telegram.
At this point, you can try reinstalling Telegram if updating the app and clearing its data does not work. Some of the app’s installation packages may have gotten severely corrupted and are no longer fixable.
Here’s how you can delete Telegram:
- Locate Telegram in your app drawer.
- After that, hold down its app icon until the selection menu appears.
- Finally, tap on Uninstall to remove the app.
Once done, go to the Play Store to reinstall Telegram.
That ends our guide on how to fix the ‘Telegram has stopped’ error on Android. If you have other concerns, please leave a comment below, and we’ll do our best to respond.
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