Wondering why you see an error message that says ‘The network connection was lost’ on Clubhouse?
Given the series of lockdowns last year due to COVID-19, applications saw a spike in users’ numbers since people are not doing anything in their homes. However, some applications greatly benefited from the lockdown, like Clubhouse, Among Us, and even TikTok.
Clubhouse is a drop-in audio chat platform that allows its users to discuss various topics and socialize without physical contact. Since its release last year, the app has caught a lot of attention and is now valued at over 1 billion US dollars.
If you’re here right now, you probably have a hard time using the application due to the error message ‘The network connection was lost’ on Clubhouse.
Usually, this issue is caused by an unstable network connection or a problem with Clubhouse’s servers. While the error message specifically points out your network connection, it is still possible that other reasons might have caused it.
To help you address the problem, we’ve decided to make a guide in fixing the error message ‘The network connection was lost’ on Clubhouse.
Let’s get started!
1. Check Clubhouse Servers.
Anytime you encounter Clubhouse problems, the first thing that should always come to your mind is to check its servers. Given that the platform is still in its beta phase, errors and other issues are expected to happen.
To check the platform’s current status, visit Clubhouse’s official Twitter page, where their team gives constant updates about the app.
If their servers are offline, the best option you got for now is to wait. However, you can still follow the listed solutions below and see if anything works on your end.
2. Turn Off VPN.
Virtual private networks are third-party applications that protect your online data. It works by making random changes to your IP address and filtering your data through their servers.
While this process is excellent for keeping hackers away, it can also cause instability over your network. Since changes happen on your network, your device would struggle to communicate with Clubhouse’s servers, explaining the error message.
To fix this, disable your VPN before using the Clubhouse app.
You can also check out PureVPN if you prefer to have a VPN running on your device. Compared to other VPNs, it doesn’t interfere with your connection and keeps it stable while protecting your data.
3. Re-Login to Your Clubhouse Account.
Your user data can get corrupted if random errors occur due to an unstable or slow internet connection. If the error message ‘The network connection was lost’ on Clubhouse keeps appearing, your account data may need a refresh.
Follow the steps below to guide you on the process:
- First, open the Clubhouse app on your iOS device.
- After that, open your Profile and tap on the Gear icon to access the settings.
- Finally, tap on Log Out.
Once done, wait for about three minutes before logging back into your Clubhouse account. Use the app for a few minutes to check if the error message would still occur.
4. Check and Reset Your Internet.
As pointed out by the error message, the problem could lie in your internet connection. To verify this, perform a test on your network using Fast.com to measure its current upload and download speed.
If the result shows that your connection is unstable, refresh your internet service provider’s connection by restarting your network router. Find the power chord of your router and unplug it for 5 to 10 seconds. Now, plug back in the power chord to restart your router.
Once done, re-run the test on your network to check if it is now running correctly. If you continue to experience network problems, contact your ISP and ask them to fix their service.
5. Try Using Transistor.
If you still encounter random error messages on Clubhouse, consider looking into other applications like Transistor.
Transistor is a podcast hosting service that helps you distribute your audio recordings to big platforms like Apple Podcasts, Google Podcasts, and Spotify. With Transistor, you can reach more viewers faster than Clubhouse, which has limited access to users.
You can use helpful features that show metrics like estimated downloads, listener trends, and average subscribers to improve and grow your brand on Transistor.
They also have friendly customer support that is reachable through chat and emails.
Start a 14-day free trial today to test the platform for yourself.
6. Reinstall the Clubhouse App.
Some of Clubhouse’s installation files may have gotten corrupted when an error on the platform occurred, or an update failed. Whatever the case is, we suggest that you just reinstall the application on your iOS device.
This way, you’re sure that you have a working copy of the application on your device.
See the steps below to reinstall Clubhouse on your device:
- On your home screen, find the Clubhouse app from the list of applications installed on your device.
- After that, hold down its app icon until the selection menu shows up.
- Finally, tap on Remove App to uninstall Clubhouse.
After deleting the Clubhouse app, access your App Store and reinstall the app from there.
7. Report the Problem to Clubhouse.
If the error message still occurs on the Clubhouse app, you might be dealing with a much serious problem.
We suggest that you visit their support page and submit a ticket regarding the issue. Provide the required details on the form and include a screenshot of the error message if possible. This would help their team understand your situation better and come up with a solution faster.
On the other hand, you can also visit their Knowledge Center and see if you can find anything useful on the FAQs page.
This brings us to the end of our guide in fixing the error message ‘The network connection was lost’ on Clubhouse. If you have any questions, don’t hesitate to let us know in the comment section, and we’d be more than willing to help.
If this guide helped you, please share it. 🙂