Can’t figure out why Tinder is not working on your device?
Dating apps continue to help connect people, especially with the current situation with COVID-19. Ever since the Global Pandemic started, a series of lockdowns were implemented, limiting the movement of people and socialization.
With this, online applications that help connect people were more in demand than ever, including dating apps like Tinder.
Being around for more than eight years, Tinder is considered one of the best dating apps in the market. While it works flawlessly most of the time, occasional errors are simply inevitable on any platform.
If you’re here, it’s safe to assume that Tinder is not working on your device.
Unfortunately, there are a handful of reasons why this occurs. It can be due to server-related issues, unstable network connections, outdated app versions, corrupted installation files, or improper device configurations.
To help you out, we’ve listed down all the possible fixes for Tinder if it’s not working on your device.
Let’s get started!
1. Check Tinder Servers.
Being an online app, Tinder relies on its servers to function. If you can’t get the app to work on your device, its servers are likely experiencing technical issues. To confirm this, go to Downdetector to view the app’s current situation.
If there’s an issue with Tinder, there’s nothing you can do at the moment but wait.
However, if Tinder’s servers are working fine, head to the following solution below to start troubleshooting the issue on your end.
2. Restart Your Device.
When you experience errors and other problems on Tinder, the first thing you can do is restart your device. A temporary bug or glitch may have occurred on your device, causing Tinder to malfunction.
For Android users, see the steps below to restart your device:
- First, locate the Power button on your Android device.
- After that, press and hold the Power button until the selection menu appears.
- Lastly, tap on Restart.
If you’re using an iOS device, here’s how you can reboot your system:
- On your device, open the Assistive Touch menu and go to Device.
- Now, tap on More.
- Finally, hit the Restart option and wait for your device to reboot.
Once done, relaunch Tinder and check if the app is now working.
3. Check Your Network Connection.
Since you’re trying to access an online app, it’s essential to have a stable internet connection. If Tinder is not working on your device, your network may be unstable or slow. To confirm this, run a test using Fast.com to measure its current bandwidth.
If the test indicates that your network is the problem, reboot your modem or router to refresh the connection with your service provider. Unplug your router from the outlet and wait for 5 to 10 seconds before plugging it back in.
Once done, re-run the test to check if the problem is solved. If not, contact your ISP and ask them to fix their service.
4. Update Tinder.
Like any app, Tinder receives timely updates to ensure that it’s optimized on every device and bugs get patched. If you haven’t updated Tinder for a while, check if there are available updates and install them.
For Android users, follow the guide below to update Tinder:
- On your app drawer, tap on the Play Store to launch it.
- After that, access your Profile and open the Manage Apps & Device tab.
- Finally, go to Updates Available and tap the Update button next to Tinder.
If you’re using an iOS device, here’s what you need to do to update Tinder:
- First, open the App Store and go to your Profile.
- After that, scroll down and locate Tinder from the list.
- Lastly, hit the Update button next to Tinder to install the update.
After the update, go back to Tinder to check if the app is now working on your device.
5. Switch to Mobile Data.
If you still can’t access Tinder on your mobile device, we suggest switching to cellular data. Your current network could be experiencing technical issues at the moment, causing Tinder not to work.
To verify this, disconnect from your wireless network and switch to cellular data. Try accessing Tinder and see if the app works.
Keep in mind, though, that using cellular data for Tinder may consume a lot of bandwidth, which could max out your data cap.
6. Turn Off VPN.
VPNs are third-party applications that protect your mobile device and data from hackers and other entities. They mask your default IP address to keep your location private and filter your data to hide sensitive information like bank accounts and credit card numbers.
Unfortunately, some VPNs don’t work efficiently and could cause issues with your network connection.
If Tinder is not working, turn off your VPN and see if the problem goes away.
On the other hand, you can switch to a much more stable VPN provider like PureVPN if you don’t want to go online without protection. PureVPN uses high-speed servers worldwide for a fast and secure connection.
7. Clear Tinder App Data (Android).
For Android users, you can try clearing Tinder’s app data and cache if it’s not working on your device. This should ensure that there are no corrupted files on your system, which could cause the app to malfunction.
Check out the steps below to clear Tinder’s data:
- On your device, access the Settings and go to the Apps tab.
- After that, scroll down and tap on Tinder.
- Finally, tap the Clear Cache button followed by Clear Storage/Data.
Relaunch Tinder on your device afterward to check if the problem is solved.
8. Reinstall Tinder.
If you still can’t get Tinder to work, you can try reinstalling the app on your device. This way, you can ensure that you have the latest version of the app and there are no missing or broken installation files on your device.
Follow the steps below to reinstall Tinder:
- First, open your app drawer and locate Tinder.
- Next, press and hold its app icon until the selection screen appears.
- Lastly, tap on Uninstall (Android) or Remove App (iOS) to delete the app.
Go to the App Store or Play Store afterward and reinstall Tinder from there.
9. Report the Issue to Tinder.
At this point, we suggest that you let the professionals take over if Tinder is still not working on your device.
Visit Tinder’s Help Center and submit a request to report the issue you’ve been experiencing on the app. While waiting, you can also browse the guides on their page and see if you can find other solutions.
That ends our guide on how to fix Tinder if it’s not working on your device. If you have questions, don’t hesitate to leave a comment below, and we’ll do our best to help.
If this guide helped you, please share it. 🙂