Fix: ‘Unable to load invite information’ Error on Clubhouse App

Got invited to an event but welcomed by an ‘Unable to load invite information’ error on Clubhouse when joining the room? 

One of the primary activities you can do in the Clubhouse is to join different rooms and engage in the discussion. This helps you establish your presence on the platform and potentially gain a solid network of followers. 

As you continue to use Clubhouse, you start to gain friends and partners on the platform. If you got invited to an event, this could be an opportunity for you to introduce your brand and give the community a glimpse of what you can bring to the table.

However, it can be a problem if you cannot join the event due to an error message and miss your opportunity to join the discussion. 

Clubhouse Error Message

To help you out, we’ve decided to make a guide on what to do if you encounter the ‘Unable to load invite information, please try again’ error on Clubhouse. 

Let’s get started! 

1. Check Clubhouse Servers. 

Problems and error messages occurring on Clubhouse could be related to its servers. In this case, you should always check the status of Clubhouse if you encounter issues on the platform before making changes on your end. 

To do this, visit their official Twitter account, where their team is active in giving updates about the platform and its server’s status. 

Clubhouse Twitter Account

If Clubhouse is down, the best thing to do for now is to wait until everything gets sorted. However, you can still do the remaining methods below and see if anything works out. 

2. Turn Off VPN. 

If you are using a VPN service on your device, consider turning it off if you encounter Clubhouse errors (or other applications). VPNs protect your network by changing your IP address and filtering your data to prevent hackers from obtaining it. 

However, some VPNs don’t work that well and could interfere with your internet connection. If this happens, your device may struggle to communicate with Clubhouse’s servers and trigger all kinds of errors. 

Turn Off VPN

On the other hand, you can also try alternatives like PureVPN. Compared to other VPNs, it maintains the quality of your internet connection while protecting your home or local network. 

3. Try Accessing the Invite Again. 

The error message you’ve encountered could just be a temporary glitch, and you have nothing to worry about. Given that the platform is still in its beta testing, bugs and other issues may occur from time to time. 

If you see the ‘Unable to load invite information’ error on Clubhouse, simply re-access the invite again and see if you can join the event this time. 

On a side note, if you plan to start a club on the platform, kindly visit our dedicated guide on how to create a club on Clubhouse

4. Re-Login to Your Clubhouse Account. 

Your user data may have gotten corrupted during use and causes other functions on the platform not to work. In this case, you might need to sign out of your account and log back in afterward to reload your account data. 

Check out the steps below to guide you on the process: 

  1. On your home screen, launch the Clubhouse app and tap on your Profile icon. 
  2. After that, tap on the Gear icon on the top right corner of your display to access the Settings page. 
  3. Finally, tap the Log Out button to sign out of your Clubhouse account. 
Log Out Clubhouse Account

Wait for 2-3 minutes before logging back into your Clubhouse account. 

5. Check and Reset Your Internet. 

Network-related problems could also be why the ‘Unable to load invite information’ error on Clubhouse occurs. If your internet is running slow, your device will struggle to communicate with Clubhouse’s servers and won’t be able to process your request to join a room. 

To check your internet connection status,  perform a speed test on your network using Fast.com to measure its bandwidth. 

Speed Test Using Fast.com

If the result shows that your connection is the problem, restart your network router to re-establish the link with your internet service provider’s servers. 

unable to load invite information error on Clubhouse

Once done, re-run the test to check if the restart worked. If your network is still running slow, contact your ISP and ask them to fix their service. 

6. Try Using Transistor. 

Unable to join rooms in the Clubhouse app?  Don’t limit yourself and host your events on Transistor

unable to load invite information error on Clubhouse
the network connection was lost on Clubhouse

Transistor is a platform that helps you broadcast your audio recordings to different websites using an RSS feed. You can also use it to distribute your podcasts to streaming services like Apple Podcasts, Spotify, and Google Podcasts. 

With Transistor, you can grow your brand faster since your podcasts are on multiple platforms, unlike the Clubhouse app that is exclusive to its users. 

The platform also provides analytics like listener trends, estimated downloads, and average subscribers that can help you improve your next episodes. 

Sign up for a 14-day free trial to experience the platform first hand.


Try Transistor Now!



7. Reinstall the Clubhouse App. 

If you still can’t access the event you were invited to, you might be dealing with a much serious problem. Some of Clubhouse’s installation files may have gotten corrupted while in-use or during a failed update and causes other features to malfunction. 

Follow the steps below to fix corrupted installation files on your device: 

  1. First, go to your home screen and find the Clubhouse app. 
  2. After that, press its app icon to access the selection menu.
  3. Finally, tap on Remove App to uninstall Clubhouse
unable to load invite information error on Clubhouse

After removing the app from your device, fire up the App Store and reinstall Clubhouse from there. 

Re-access your Clubhouse account afterward and try joining the event again. 

8. Report the Problem to Clubhouse. 

At this point, we suggest reaching out to the experts if you still can’t join an event on the  Clubhouse app. 

Visit Clubhouse’s support page and submit a ticket to let their team know about the platform’s problem. Complete the form provided on the page and attach a screenshot of the error message to help Clubhouse assess the issue faster. 

unable to load invite information error on Clubhouse

On the other hand, you can also go to their Knowledge Center and check the frequently asked questions page for possible answers. 

This brings us to the end of our guide in fixing the ‘Unable to load invite information’ error on Clubhouse. If you have any questions, please leave a comment below, and we’ll get back to you as soon as we can. 

If this guide helped you, please share it. 🙂

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