Have a feeling that Upwork servers are down but don’t know what to do?
Online platforms such as Upwork, YouTube, and Facebook rely on servers to deliver their services. Without servers, we won’t have access to websites and even the internet.
Developers perform system maintenance on their servers to ensure that it is running at all times and errors are being patched. However, unexpected problems like glitches and errors could still occur and are inevitable.
If you are experiencing problems on Upwork, there is a good chance that their servers are currently down.
Now, what should you do?
Usually, server-related issues are not fixable on the user’s side. However, there are known troubleshooting techniques that you can do to alleviate the situation.
Today, we’ll show you how to check the status of Upwork’s servers and what you can do to fix it.
Let’s dive right in!
1. Check Upwork’s Servers.
Upwork has a dedicated status page that makes it easier for its users to check their services’ status compared to other platforms. Head to their official site and check if there are any problems on Upwork.
However, if their servers are down, the status page could also be unavailable. In this case, you can visit third-party websites like Downdetector to view the status of Upwork and the past problems it encountered.
2. Turn Off VPN.
If Upwork’s servers are already having problems, the last thing you want is other applications interrupting your connection. Turn off any VPN that could be running on your device and see if the occurrence of errors is reduced.
Since VPNs randomly change your IP address, your device may have difficulties maintaining a stable connection with Upwork’s servers.
On the other hand, you can also try other VPNs like PureVPN. Compared to other VPNs, it keeps your connection fast and reliable while protecting your data from hackers and other entities.
3. Re-Login to Your Upwork Account.
Refreshing your account data might also help if Upwork’s servers are currently down. An error may have occurred on your user data when the servers went down and are now causing numerous problems.
To refresh your account data, try to sign out of your Upwork account, and log back in after a few minutes.
On mobile devices, you can sign out of your Upwork account by doing the following steps:
- First, open the Upwork app on your mobile device.
- After that, tap on your Profile from the top left corner of your display.
- Lastly, tap on your profile name and hit the Log Out button.
If you are on a browser, check out the guide below to sign out of your Upwork account:
- On your browser, go to Upwork’s website to access your account.
- Now, click on your Profile.
- Finally, click the Log Out button to sign out of your account.
Once done, wait for about two minutes before logging in to your Upwork account.
4. Reinstall Upwork Desktop App.
If the desktop app is not working on your computer, you can try reinstalling it to fix the problem. Some of its installation files may have gotten corrupted when the servers went down and could not be repaired.
On Windows, check out the guide below to uninstall the Upwork desktop app:
- First, open the Control Panel on your Windows computer.
- After that, click on Uninstall a Program under the Programs and Features tab.
- Finally, find Upwork on the list and hit the Uninstall button.
For macOS users, see the steps below to uninstall the desktop app:
- On your Mac, open the Finder and access the Applications folder.
- Now, locate the Upwork app from the list of applications installed on your system.
- Lastly, drag Upwork to the Trash and follow the prompts to delete the app.
If you are a Linux user, you can uninstall Upwork by doing the following:
- First, open the Ubuntu Software Center on your device.
- After that, click on the Installed tab and find Upwork from the list.
- Finally, click on Remove and follow the on-screen prompts to delete the Upwork desktop app on your Linux computer.
5. Run Malwarebytes.
Malware and other viruses could have infiltrated your system and negatively affects its performance. Since Upwork’s servers are already down, the situation could get even worst if viruses have infected your computer.
To fix this, run a full system scan using Malwarebytes on your computer. Malwarebytes is antivirus software that automatically detects viruses and removes them from your system with a press of a single button.
6. Turn Off Other Applications on Your Computer.
If you have many applications running on your computer, it can take up a lot of your system resources. Since Upwork servers are down, any slowdowns or interruption can potentially make things worse.
To ensure that you have enough system resources for Upwork, close down unnecessary applications on your computer.
For Windows users, see the steps below to close unused applications:
- On your keyboard, press the Windows + X keys and click on Task Manager to open it.
- After that, click on the Processes tab and identify the programs that you are not using.
- Lastly, click on the program and hit the End Task button to stop it from running.
On macOS, you can close unused applications by doing the following:
- First, open the Finder app on your Mac and access the Applications folder.
- Now, click on Utilities and open the Activity Monitor.
- Finally, identify unnecessary programs and stop them from running.
After closing down unwanted applications, go back to Upwork and see if the problem is solved.
7. Clear Your Browser Cache and Cookies.
Caches and cookies are temporary data stored on your device locally to improve the performance of your browser. However, these data can accumulate and get corrupted without any warnings.
If this happens, you can expect errors to occur on Upwork and other websites that you visit.
To fix this, simply clear your browsing data to get rid of corrupted caches and cookies.
- First, open your browser and press the CTRL + H keys on your keyboard to open the History tab.
- After that, click on the Clear Browsing Data button from the side drawer.
- Now, click on Time Range and select All Time from the dropdown menu.
- Finally, make sure that caches and cookies are included in the process and hit the Clear Data button.
Once done, go back to Upwork and try accessing your account to check if the problem is solved.
8. Check and Reset Your Internet Connection.
If Upwork is already having problems with their servers, using a slow or unstable internet connection can only worsen the situation. To ensure that your network runs as it should, perform a speed test using Fast.com to measure its current bandwidth.
Restart your router if the test indicates that your internet is unstable or running slow. Locate your router’s power chord and remove it from the wall outlet. Now, wait for about 10 seconds before plugging back in the power cable to restart your router.
Once done, perform another test to ensure that your network is now running correctly. If you continue to experience network-related issues, contact your service provider and ask them to fix their service.
9. Try Using Fiverr.
If Upwork is still currently down, you can try using other platforms like Fiverr to find clients.
Fiverr is the leading freelancing platform where hundreds of clients find individual contractors that provide services such as web development, content creation, and virtual assistance. On Fiverr, you can set up gigs to win clients and offer them service packages to cater to their needs better.
It has a secure payment channel that takes hold of your client’s funds before starting the project to avoid getting scammed on the platform.
10. Reinstall the Upwork App.
If you’re having problems using the Upwork app, some of its installation files may have gotten corrupted when the servers went down. In this case, we recommend that you delete the app from your device and reinstall a working copy.
On Android, you can reinstall Upwork by doing the following:
- First, unlock your Android device and find Upwork from your app drawer.
- After that, press its app icon until the options menu appears on your screen.
- Lastly, tap on Uninstall to delete Upwork.
Head over to the Play Store afterward to reinstall Upwork on your device.
For iOS, follow the steps below to reinstall Upwork:
- On your home screen, find the Upwork app from the list of applications.
- Now, tap and hold its app icon to access the selection screen.
- Finally, tap on Remove App to uninstall Upwork.
Once done, open the App Store on your device and reinstall the Upwork app from there.
11. Refer to Our Other Guides.
If you experience a more particular issue on Upwork, check our detailed guide below to help you out.
- Upwork Messages Chat Not Working on App? Here’s The Fix!
- Upwork Not Loading? Here’s The Fix!
- Cannot Log In Upwork? Here’s The Fix!
- Upwork Job Post Not Getting Any Applications? Here’s The Fix!
- Upwork Stuck on Incorrect Password Issue? Here’s The Fix!
- Cannot Create Milestones on Upwork? Here’s The Fix!
- Fix: 503 Service Temporarily Unavailable on Upwork
- Cannot Pay on Upwork? Here’s The Fix!
- Upwork Time Tracker Not Working? Here’s The Fix!
- Upwork Screen Capture Not Working? Here’s The Fix!
- Upwork Phone Verification Not Working? Here’s The Fix!
- Upwork Instant Pay Not Working? Here’s The Fix!
- Upwork Calls Not Working? Here’s The Fix!
- Upwork App Not Working? Here’s The Fix!
12. Report the Problem to Upwork.
For the final method, we suggest that you contact Upwork’s customer support to ask for assistance. You may be dealing with a severe problem, and you should leave the troubleshooting to the experts.
When asking for help, be sure to include helpful information like your account details, the device you are using, and a screenshot of the problem to help Upwork’s team understand your situation faster.
This sums up our guide on what to do if Upwork servers are down. If you know other ways to address this problem on Upwork, kindly share them in the comment section below. We’d be happy to give anyone credit for the solution once this article gets updated.
If this guide helped you, please share it. 🙂